Located in Phoenix, Holiday Inn Express Phoenix-Airport/University Drive is within a 10-minute drive of Phoenix Sky Harbor International Airport and provides an outdoor pool and a Jacuzzi. It also features an executive floor, an express check-in and check-out feature and a free shuttle service.
This luxury hotel provides a car rental desk, a concierge and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information.
The hotel's rooms are cosy and offer a kitchenette that is equipped with a refrigerator, a coffee maker and a microwave. They each have movies-on-demand, a private bathroom and a flat-screen TV.
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Accessibility and suitability
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Pros. Convenient locaton neat airport but quiet and comfortable
Cons. Very noisy. Could hear everyone in the halls and in the adjacent room
Pros. The hotel staff was very courteous and the location to the airport was ideal.
Cons. It was not filthy but our bathroom was not as clean as I prefer and t he hotel hallways were kinda dirty.
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What are the highlights of the hotel's breakfast?
Guests consistently praise the hotel's breakfast, mentioning that it is excellent, with a good selection of items, and it helps them start their day on a positive note.
How is the cleanliness of the hotel rooms and common areas?
Many guests appreciate the cleanliness of the rooms and common areas, describing them as very clean and well-maintained, which contributes to a comfortable stay.
What practical amenities does the hotel offer for guests' convenience?
The hotel provides practical amenities such as a free shuttle to the airport, a hot breakfast, comfortable beds, and the option to leave a vehicle, making it convenient for travelers.
Are there any concerns about noise or disturbances during the stay?
Some guests have mentioned concerns about noise, such as a noisy air conditioner and loud music in the driveway, which may have affected their overall experience.
How is the customer service at the hotel?
Guests frequently highlight the friendly and helpful staff, with specific mentions of staff members going above and beyond to assist with various needs, such as finding a tire repair shop and providing prompt airport shuttle service.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to and from the airport, which many guests found convenient. Be sure to inquire about the shuttle schedule upon arrival.
Consider Room Selection Carefully
Some guests reported issues with noisy air conditioning units. If you are sensitive to noise, it may be beneficial to request a room with a quieter air conditioning system.
Explore Nearby Attractions
The hotel's proximity to attractions like Tovrea Castle, the Hall of Flame Fire Museum, and Papago Park makes it a great base for exploring the area. Consider planning a visit to these attractions during your stay.
Check Room Cleanliness Upon Arrival
While many guests praised the cleanliness of the rooms, a few reported initial issues with unmade beds and cleanliness. It's advisable to inspect your room upon arrival and promptly notify the staff of any concerns.
Plan for Breakfast
The complimentary breakfast received positive feedback from many guests. However, it can get busy during peak times, so consider arriving early to avoid crowds.
Inquire About Accessibility Features
The hotel is noted to be PWD-friendly, with features such as handlebars in the bathrooms. If you have specific accessibility needs, it's recommended to inquire about available accommodations.
Utilize the Airport Parking Option
Guests appreciated the option to leave their vehicles at the hotel and use the shuttle service to the airport. This can be a convenient and cost-effective parking solution for travelers.
Be Mindful of Noise Levels
Some guests mentioned issues with noise, such as loud music in the driveway. If you are sensitive to noise, consider requesting a room away from potential sources of disturbance.
Communicate Any Issues Promptly
Several guests praised the helpful and friendly staff. If you encounter any issues during your stay, don't hesitate to reach out to the staff, as they are reportedly responsive and willing to assist.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | February |
Average price (weeknight) | $160 |
Average price (weekend night) | $155 |
Holiday Inn Express & Suites Phoenix Airport is located at 3401 East University Drive in South Mountain, 4.4 miles from the center of Phoenix. Tovrea Castle is the closest landmark to Holiday Inn Express & Suites Phoenix Airport.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Holiday Inn Express & Suites Phoenix Airport.
Yes, Holiday Inn Express & Suites Phoenix Airport offers free Wi-Fi.
Yes, Holiday Inn Express & Suites Phoenix Airport offers free airport shuttle service.
Holiday Inn Express & Suites Phoenix Airport is 1.4 miles from Phoenix Sky Harbor Intl. Holiday Inn Express & Suites Phoenix Airport is 15.3 miles from Phoenix Scottsdale Municipal.
Yes, Holiday Inn Express & Suites Phoenix Airport has a pool onsite.
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Value for money | 8.2 |
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Distance to city center | 4.4 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 1.4 mi |