Holiday Inn Express & Suites Phoenix Airport By IHG

Guests consistently praise the hotel's breakfast, mentioning that it is excellent, with a good selection of items, and it helps them start their day on a positive note.

Many guests appreciate the cleanliness of the rooms and common areas, describing them as very clean and well-maintained, which contributes to a comfortable stay.

The hotel provides practical amenities such as a free shuttle to the airport, a hot breakfast, comfortable beds, and the option to leave a vehicle, making it convenient for travelers.

Some guests have mentioned concerns about noise, such as a noisy air conditioner and loud music in the driveway, which may have affected their overall experience.

Guests frequently highlight the friendly and helpful staff, with specific mentions of staff members going above and beyond to assist with various needs, such as finding a tire repair shop and providing prompt airport shuttle service.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel offers a free shuttle service to and from the airport, which many guests found convenient. Be sure to inquire about the shuttle schedule upon arrival.

Some guests reported issues with noisy air conditioning units. If you are sensitive to noise, it may be beneficial to request a room with a quieter air conditioning system.

The hotel's proximity to attractions like Tovrea Castle, the Hall of Flame Fire Museum, and Papago Park makes it a great base for exploring the area. Consider planning a visit to these attractions during your stay.

While many guests praised the cleanliness of the rooms, a few reported initial issues with unmade beds and cleanliness. It's advisable to inspect your room upon arrival and promptly notify the staff of any concerns.

The complimentary breakfast received positive feedback from many guests. However, it can get busy during peak times, so consider arriving early to avoid crowds.

The hotel is noted to be PWD-friendly, with features such as handlebars in the bathrooms. If you have specific accessibility needs, it's recommended to inquire about available accommodations.

Guests appreciated the option to leave their vehicles at the hotel and use the shuttle service to the airport. This can be a convenient and cost-effective parking solution for travelers.

Some guests mentioned issues with noise, such as loud music in the driveway. If you are sensitive to noise, consider requesting a room away from potential sources of disturbance.

Several guests praised the helpful and friendly staff. If you encounter any issues during your stay, don't hesitate to reach out to the staff, as they are reportedly responsive and willing to assist.