The Westin Phoenix Downtown

Phoenix, AZ
See location
367 reviews

About The Westin Phoenix Downtown

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more

The Westin Phoenix Downtown is a luxury hotel located in downtown Phoenix, Arizona. The upscale hotel is ideal for business travelers, events, weddings, conferences, and leisure travelers.

The 242 warm, polished rooms feature crisp, contemporary furnishings and classy decor. Guests can choose from deluxe rooms, queen rooms, king rooms, club level rooms, studio suites, and king suites. Wheelchair accessible rooms are available. All rooms and suites are equipped with free wireless Internet, comfortable seating areas, flat-screen televisions with cable, designer bath amenities, bathrobes, oversized bathrooms, a safe, air-conditioning, and daily housekeeping services. Rooms are pet-friendly and kid-friendly.

Paid parking is available onsite. Guests can unwind in the heated outdoor swimming pool, or in the fitness center with a modern gym and sauna. Complimentary Wi-Fi is only available inside of the rooms, elsewhere throughout the hotel Internet is provided for an additional fee. The front desk is open 24-hours and concierge services are available. A gift shop in the lobby sells souvenirs and other small items.

Business travelers can make use of the extensive business facilities which include conference rooms, fax/photocopying services, meeting rooms, and event spaces.

Breakfast can be purchased for an additional fee in the dining area. An on-site restaurant serves up classic American cuisine for lunch and dinner. Guests can dine at a variety of nearby restaurants within walking distance.

Phoenix Symphony Hall, Phoenix Art Museum, Heard Museum, Papago Park, and Phoenix Museum of History are all within walking distance of the hotel.

Latest deals for The Westin Phoenix Downtown

Sat 12/2
Wed 12/6
Executive room
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Double room
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King room
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Standard room
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Deluxe room
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*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, not including taxes and fees

Amenities at The Westin Phoenix Downtown

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center
  • Wi-Fi available in all areas

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water


  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Adapted bath
  • Allergy-free room


  • Executive lounge access
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Library
  • Smartphone dock
  • TV


  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper


  • Restaurant
  • Bar/Lounge
  • Minibar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Things to do

  • Gift shop
  • Golf
  • Bowling
  • Hiking

Parking and transportation

  • Parking
  • Private parking
  • Valet parking


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Feather pillow
  • Fold-up bed
  • Alarm clock


  • Computer use available
  • Fax/photocopying
  • Desk


  • Heated pool
  • Outdoor pool


  • Terrace/Patio

Family friendly

  • Cribs available


  • Fitness center

Reviews of The Westin Phoenix Downtown

Very goodBased on 367 verified guest reviews

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Cons -

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6.0 Okay
Mixed emotions here. The room was great! Spacious, clean, comfortable. The staff was very good, especially front desk. They were friendly and seemed eager to ensure I had an enjoyable stay. My one issue (and the reason for less than stellar scores in some areas) is the restaurant facility. Taking into consideration that the pandemic finds most places short staffed (which they were), the entire food operation is massively screwed up. First, the menus. There are THREE: dine in, carry out, AND room service (though as far as I could tell, they actually don't have room service right now, which isn't surprising, or a big deal.). But to make things even stranger, the room service and carry out menus are different. Don't understand this. Both menus are quite limited to begin with...why have TWO? To add another level of weirdness, you can't call in a carry out have to go down to the restaurant to place your order in person. And then you have to order at the bar, which took forever on a Saturday night (short staffed, date night, etc.) When I finally placed my order, the harried server said I needed to wait close by so they could easily find me when my order was ready. Which meant I couldn't sit down anywhere in the lounge area because of the crowd, and was forced to stand around near the bar counter. Then it took 25 minutes for my Caesar salad with shrimp to come out. After I finally got back to my room and opened the container, I discovered that the salad had no dressing on it whatsoever. My only "special request" was for them to leave off the anchovies...Someone in the Westin's management needs to figure this out!
10.0 Wonderful
Pros:Large well appointed room. Great bed!
Cons:Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.)
9.1 Wonderful
Pros:The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
10.0 Wonderful
8.0 Very good
Pros:Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Cons:Parking was $28 per car per night. We parked across the street for $14 per night.
2.0 Poor
Cons:Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.


333 North Central Avenue, Phoenix, AZ 85004

What's nearby

  • Phoenix Symphony Hall0.3 mi
  • Arizona Science Center0.5 mi
  • Heritage Square0.5 mi
  • Chase Field0.6 mi
  • Phoenix Art Museum1 mi
  • Arizona State Capitol1.4 mi
  • Heard Museum1.4 mi
  • Tovrea Castle5.9 mi
  • Mystery Castle6.6 mi
  • Papago Park6.9 mi
  • Hall of Flame Fire Museum7 mi
  • South Mountain Park7.2 mi



Check in anytime after 4:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

Essential information about The Westin Phoenix Downtown

Low season


High season


Average price (weeknight)


Average price (weekend night)

Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 102% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Westin Phoenix Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Westin Phoenix Downtown

  • If you’re after a cheap room at The Westin Phoenix Downtown, then you should consider staying during the low season. The cheapest deals can generally be found in August and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Phoenix Downtown, plan to stay on a Wednesday or Saturday. The most expensive day is usually Monday.
  • The cheapest price a room at The Westin Phoenix Downtown was booked for on KAYAK in the last 2 weeks was $489, while the most expensive was $489.
  • How long should you stay at The Westin Phoenix Downtown? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at The Westin Phoenix Downtown

  • Where is The Westin Phoenix Downtown located?

    The Westin Phoenix Downtown is located at 333 North Central Avenue in Downtown, 0.2 miles from the center of Phoenix. Phoenix Symphony Hall is the closest landmark to The Westin Phoenix Downtown.

  • When is check-in time and check-out time at The Westin Phoenix Downtown?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at The Westin Phoenix Downtown.

  • How far is The Westin Phoenix Downtown from the airport?

    The Westin Phoenix Downtown is 4.5 miles from Phoenix Sky Harbor Intl. The Westin Phoenix Downtown is 25.4 miles from Phoenix-Mesa Gateway.

  • Does The Westin Phoenix Downtown have a pool?

    Yes, The Westin Phoenix Downtown has a pool onsite.

  • How does KAYAK find such great The Westin Phoenix Downtown hotel deals?

    KAYAK scours the web for all room deals available at The Westin Phoenix Downtown in Phoenix and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Phoenix Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Phoenix Downtown.

Nearby hotels and places to stay

3-star hotel
22% cheaperHampton Inn & Suites Phoenix Downtown8.7 Excellent (947 reviews)0.06 miFitness center, Restaurant, Bar/Lounge$134+
3-star hotel
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3-star hotel
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4-star hotel
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3-star hotel
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3-star hotel
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2-star hotel
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3-star hotel
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3-star hotel
22% cheaperHampton Inn & Suites Phoenix Downtown8.7 Excellent (947 reviews)0.06 miFitness center, Restaurant, Bar/Lounge$134+
3-star hotel
37% cheaperAC Hotel by Marriott Phoenix Downtown8.7 Excellent (583 reviews)0.32 miFitness center, Restaurant, Bar/Lounge$109+
4-star hotel
Sheraton Phoenix Downtown8.7 Excellent (156 reviews)0.22 miOutdoor pool, Fitness center, Restaurant$202+
3-star hotel
16% cheaperCourtyard by Marriott Phoenix Downtown8.6 Excellent (264 reviews)0.34 miIndoor pool, Fitness center, Restaurant$145+

Good to know

Value for money


Distance to city center

0.2 mi

Nearest Airport

Phoenix Sky Harbor Intl

Distance to airport

4.5 mi