The Westin Phoenix Downtown

The Westin Phoenix Downtown

333 North Central Avenue, Phoenix, AZ 85004, United States
+1 602 429 3500
From
$127
Cheapest

rate per night

8.6
Great

based on 395 reviews

The Westin Phoenix Downtown
Fri 9/30
Sat 10/1

About The Westin Phoenix Downtown

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more

The Westin Phoenix Downtown is a luxury hotel located in downtown Phoenix, Arizona. The upscale hotel is ideal for business travelers, events, weddings, conferences, and leisure travelers.

The 242 warm, polished rooms feature crisp, contemporary furnishings and classy decor. Guests can choose from deluxe rooms, queen rooms, king rooms, club level rooms, studio suites, and king suites. Wheelchair accessible rooms are available. All rooms and suites are equipped with free wireless Internet, comfortable seating areas, flat-screen televisions with cable, designer bath amenities, bathrobes, oversized bathrooms, a safe, air-conditioning, and daily housekeeping services. Rooms are pet-friendly and kid-friendly.

Paid parking is available onsite. Guests can unwind in the heated outdoor swimming pool, or in the fitness center with a modern gym and sauna. Complimentary Wi-Fi is only available inside of the rooms, elsewhere throughout the hotel Internet is provided for an additional fee. The front desk is open 24-hours and concierge services are available. A gift shop in the lobby sells souvenirs and other small items.

Business travelers can make use of the extensive business facilities which include conference rooms, fax/photocopying services, meeting rooms, and event spaces.

Breakfast can be purchased for an additional fee in the dining area. An on-site restaurant serves up classic American cuisine for lunch and dinner. Guests can dine at a variety of nearby restaurants within walking distance.

Phoenix Symphony Hall, Phoenix Art Museum, Heard Museum, Papago Park, and Phoenix Museum of History are all within walking distance of the hotel.

Photos of The Westin Phoenix Downtown

Property safety measures

The Westin Phoenix Downtown has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for The Westin Phoenix Downtown

Sat 10/1
Wed 10/5
Show deals with
King Rooms($354 - $574)
King room
1 king bed

1 king bed

Agoda.com

$354/night

$354 totalAgoda.com
1 king bed

1 king bed

Booking.com

$375/night

$375 totalBooking.com
1 king bed

1 king bed

KAYAK

$391/night

$391 totalKAYAK
Double Rooms($182)
Double room
1 queen bed

1 queen bed

FINDHOTEL

$182/night

$182 totalFINDHOTEL
Executive Rooms($404 - $463)
Executive room
1 king bed

1 king bed

Booking.com

$404/night

$404 totalBooking.com
1 king bed

1 king bed

KAYAK

$460/night

$460 totalKAYAK
1 king bed

1 king bed

Expedia

$463/night

$463 totalExpedia
Deluxe Rooms($127 - $428)
Deluxe room
1 king bed

1 king bed

FINDHOTEL

$127/night

$127 totalFINDHOTEL
1 king bed

1 king bed

Priceline

$156/night

$156 totalPriceline
1 king bed

1 king bed

eDreams

$156/night

$156 totaleDreams

Amenities at The Westin Phoenix Downtown

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business center

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Wi-Fi
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Increased accessibility
  • Elevator
  • Allergy-free room

General

  • Executive lounge access
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Library
  • Smartphone dock
  • TV

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Things to do

  • Gift shop
  • Golf
  • Bowling
  • Hiking

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock

Workspace

  • Computer use available
  • Fax/photocopying
  • Desk

Pool

  • Heated pool
  • Outdoor pool

Outdoor

  • Terrace/Patio

Family friendly

  • Cribs available

Fitness

  • Fitness center

Reviews of The Westin Phoenix Downtown

8.6
GreatBased on 395 verified guest reviews
8.1Families
8.7Friends
8.8Solo
8.7Couples

Pros +
Cons -

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Newest first
S
6.0 Okay
Mixed emotions here. The room was great! Spacious, clean, comfortable. The staff was very good, especially front desk. They were friendly and seemed eager to ensure I had an enjoyable stay. My one issue (and the reason for less than stellar scores in some areas) is the restaurant facility. Taking into consideration that the pandemic finds most places short staffed (which they were), the entire food operation is massively screwed up. First, the menus. There are THREE: dine in, carry out, AND room service (though as far as I could tell, they actually don't have room service right now, which isn't surprising, or a big deal.). But to make things even stranger, the room service and carry out menus are different. Don't understand this. Both menus are quite limited to begin with...why have TWO? To add another level of weirdness, you can't call in a carry out order...you have to go down to the restaurant to place your order in person. And then you have to order at the bar, which took forever on a Saturday night (short staffed, date night, etc.) When I finally placed my order, the harried server said I needed to wait close by so they could easily find me when my order was ready. Which meant I couldn't sit down anywhere in the lounge area because of the crowd, and was forced to stand around near the bar counter. Then it took 25 minutes for my Caesar salad with shrimp to come out. After I finally got back to my room and opened the container, I discovered that the salad had no dressing on it whatsoever. My only "special request" was for them to leave off the anchovies...Someone in the Westin's management needs to figure this out!
C
10.0 Excellent
Pros:Large well appointed room. Great bed!
Cons:Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.)
J
9.1 Excellent
Pros:The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
A
10.0 Excellent
Pros:Everything
Cons:N/a
A
8.0 Great
Pros:Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Cons:Parking was $28 per car per night. We parked across the street for $14 per night.
A
2.0 Bad
Cons:Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.

Location

333 North Central Avenue, Phoenix, AZ 85004

What's nearby

  • Phoenix Symphony Hall0.3 mi
  • Arizona Science Center0.5 mi
  • Heritage Square0.5 mi
  • Chase Field0.6 mi
  • Phoenix Art Museum1 mi
  • Arizona State Capitol1.4 mi
  • Heard Museum1.4 mi
  • Mystery Castle6.6 mi
  • Papago Park6.9 mi
  • Hall of Flame Fire Museum7 mi
  • South Mountain Park7.2 mi
  • Piestewa Peak7.2 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Westin Phoenix Downtown

  • Guests with existing The Westin Phoenix Downtown reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin Phoenix Downtown for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • The Westin Phoenix Downtown is located at 333 North Central Avenue in Downtown, 0.2 miles from the center of Phoenix. Phoenix Symphony Hall is the closest landmark to The Westin Phoenix Downtown.

  • Check-in time is 4:00 PM and check-out time is 11:00 AM at The Westin Phoenix Downtown.

  • The Westin Phoenix Downtown is 4.5 miles from Phoenix Sky Harbor Intl. The Westin Phoenix Downtown is 25.4 miles from Phoenix-Mesa Gateway.

  • Yes, The Westin Phoenix Downtown is a pet-friendly hotel.

  • Yes, The Westin Phoenix Downtown has a pool onsite.

  • KAYAK scours the web for all room deals available at The Westin Phoenix Downtown in Phoenix and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Phoenix Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Phoenix Downtown.

Nearby hotels and places to stay

Good to know

Value for money

8.4

Distance to city center

0.2 mi

Location rating

9.1

Nearest Airport

Phoenix Sky Harbor Intl

Distance to airport

4.5 mi