Good to know
Value for money
Distance to city center
|Phoenix Sky Harbor Intl|
Distance to airport
|"Very, very nice hotel!"||(in 13 reviews)|
|"Great rooms with a Beautiful view."||(in 8 reviews)|
|"Beautiful rum and very polite staff!"||(in 16 reviews)|
|"The parking is horrible."||(in 14 reviews)|
|"The parking situation is not great."||(in 15 reviews)|
|"View was better."||(in 3 reviews)|
Time of year
Show reviews that mention
|staff was very friendly||in 39 reviews|
|nice hotel||in 35 reviews|
|valet parking||in 35 reviews|
|king bed||in 33 reviews|
|spacious room||in 31 reviews|
|parking day||in 24 reviews|
|beautiful view||in 21 reviews|
|great location||in 12 reviews|
|great food||in 10 reviews|
|clean bed||in 6 reviews|
|block away||in 5 reviews|
|double beds||in 2 reviews|
|inserted in a slot||in 2 reviews|
|phoenix||in 2 reviews|
|slated||in 2 reviews|
|xmas eve||in 2 reviews|
Large well appointed room. Great bed!
Outrageous charges for parking ($35/ day), WiFi ($18./day), in room movie ($20.)
Great Hotel but lacking on key areas
The hotel was really comfortable and really was luxurious. But how can hotel, especially one of this stature not have free WiFi? Makes absolutely no sense! Also no hot tub or bath tub, so forget the idea of a soothing soak. You also have to pay $32 a night for parking. Or you can park across the street for $15/day, but if you leave and come back, you have to pay another $15. So don’t plan on leaving once you get there. However there is a light rail across the street if you need to travel somewhere. There is also no included breakfast. Other than those things, the hotel was really nice. I probably won’t stay again because I really love to be able to stay in a hotel with a hotub.
Westin downtown Phoenix
Large rooms. Comfy bedding. Modern design. Great views of the city. Great breakfast. If you elect not to have maid service, you are given a $5 coupon to use in the restaurant.
Parking was $28 per car per night. We parked across the street for $14 per night.
Typical motel tactics
Booked the hotel and tried to cancel a couple hours later. Priceline spoke with the front desk manager and they refused to allow me to cancel. I understand it's in your fine print but it's just bad business practice to take someone's money when the reservation was JUST made. It's not like it was booked for months and the room was not given to someone else because of my reservation. I am the CEO of a moderately sized company and travel to Phoenix 5-10 times a year and send hundreds of clients to Phoenix. I will make sure no one stays here. Good thing you kept my $500.
The Westin Phoenix Downtown is a luxury hotel located in downtown Phoenix, Arizona. The upscale hotel is ideal for business travelers, events, weddings, conferences, and leisure travelers.
The 242 warm, polished rooms feature crisp, contemporary furnishings and classy decor. Guests can choose from deluxe rooms, queen rooms, king rooms, club level rooms, studio suites, and king suites. Wheelchair accessible rooms are available. All rooms and suites are equipped with free wireless Internet, comfortable seating areas, flat-screen televisions with cable, designer bath amenities, bathrobes, oversized bathrooms, a safe, air-conditioning, and daily housekeeping services. Rooms are pet-friendly and kid-friendly.
Paid parking is available onsite. Guests can unwind in the heated outdoor swimming pool, or in the fitness center with a modern gym and sauna. Complimentary Wi-Fi is only available inside of the rooms, elsewhere throughout the hotel Internet is provided for an additional fee. The front desk is open 24-hours and concierge services are available. A gift shop in the lobby sells souvenirs and other small items.
Business travelers can make use of the extensive business facilities which include conference rooms, fax/photocopying services, meeting rooms, and event spaces.
Breakfast can be purchased for an additional fee in the dining area. An on-site restaurant serves up classic American cuisine for lunch and dinner. Guests can dine at a variety of nearby restaurants within walking distance.
Phoenix Symphony Hall, Phoenix Art Museum, Heard Museum, Papago Park, and Phoenix Museum of History are all within walking distance of the hotel.
based on 134 reviews
Value for money
Policies vary by room type and provider.
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Reviews about The Westin Phoenix Downtown
Most Popular Landmarks
- Phoenix Symphony Hall 0.3 mi
- Arizona Science Center 0.5 mi
- Heritage Square 0.5 mi
- Chase Field 0.6 mi
- Phoenix Art Museum 1 mi
- Arizona State Capitol 1.4 mi