Pros (+) All the staff were very extremely warm and friendly.
Cons (-) There was no oven to bake in.
3 stars
Residence Inn by Marriott Phoenix Downtown
Photos of Residence Inn by Marriott Phoenix Downtown
Overview
Residence Inn Phoenix Downtown welcomes you with impressive amenities and a convenient hotel location near attractions, including Chase Field and Comerica Theatre. Before exploring the downtown district, get a great night's sleep on our luxury bedding, then recharge with our delicious complimentary breakfast. Our extended stay hotel in downtown Phoenix, near Phoenix Sky Harbor Airport, offers fully equipped kitchens, perfect for preparing your favorite meals. After fueling up, take care of your work commitments using our complimentary Wi-Fi and ergonomic workstations, or head over to our fitness center for a workout, followed by a swim in the indoor pool. Hosting an event in downtown Phoenix? Reserve one of our six contemporary venues with audiovisual equipment and high-speed Wi-Fi; our on-site planning and catering team is ready to manage every detail. Whether you're in town to sightsee or conduct business near our hotel in downtown Phoenix, AZ, we look forward to making you feel at home.
Latest deals for Residence Inn by Marriott Phoenix Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Residence Inn by Marriott Phoenix Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Kitchenware
- Kitchen
- Kitchenette
- Dishwasher
- Microwave
- Stovetop
- Toaster
- Refrigerator
- Coffee machine
- Dining area
General
- Hardwood or parquet floors
- Mountain view
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Washing machine
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Shared lounge/TV area
- TV
Pool
- Heated pool
- Indoor pool
- Pool towels
- Private pool
- Saltwater pool
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Things to do
- Horse riding
- Bowling
- Hiking
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Residence Inn by Marriott Phoenix Downtown
9.1
Wonderful
330 verified ratings
Wonderful
233
Very good
44
Good
18
Okay
9
Fair
7
Mediocre
4
Poor
15
Summary of reviews
Guests say
Guests appreciated the hotel's great location and comfortable beds, with many noting the cleanliness of the rooms. However, there were several complaints regarding the service, including unfriendly staff and issues with late checkout. The value for the price was also questioned due to high parking fees and limited breakfast options.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
9.2 out of 10
1 review
All reviews
Pros (+) There were a few problems with the check-in, but the staff quickly resolved them and made a room available. The hotel is very new and they are still working out some kinks, but the staff was very accommodating and professional. The kitchen stocked with basic cooking items and dishes was nice. The pool is small and the water and pool room were cold. A lot of the rooms have a great view of the mount...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's location?
The hotel is located in downtown Phoenix, within walking distance to many attractions, bars, and restaurants. It's also close to the Phoenix Symphony Hall, Chase Field, and the Arizona Science Center.
What are the hotel's key amenities?
The hotel offers a range of amenities, including a fitness center, indoor pool, and a mini kitchen in the rooms. Additionally, it provides complimentary breakfast, a cocktail bar, and a grocery delivery service.
Is the hotel family-friendly?
Yes, the hotel offers cribs, kids' meals, and a kid-friendly buffet. It's a great option for families visiting Phoenix, with spacious rooms and a convenient location.
What can guests expect from the hotel's customer service?
Guests can expect friendly and professional customer service from the hotel staff. The hotel also has multilingual staff and offers concierge services for added convenience.
How is the cleanliness of the hotel?
The hotel is well-kept and clean, with spacious and comfortable rooms. However, some guests have mentioned issues with cleanliness, such as hair and floss found in the room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Nearby Attractions
The hotel's proximity to various attractions such as Phoenix Symphony Hall, Chase Field, and the Arizona Science Center makes it an ideal choice for those looking to explore the city.
Consider Bringing Pets
The hotel is pet-friendly, but it's advisable to inquire about any applicable charges and policies for bringing pets along.
Be Mindful of Parking Options
Some guests found the parking options to be limited and expensive, so it's worth exploring alternative parking arrangements in the area.
Check Room Amenities
While many guests appreciated the spacious rooms and full kitchen facilities, some mentioned issues with cleanliness and missing amenities, so it's advisable to double-check the room upon arrival.
Explore Dining Options
Guests enjoyed the complimentary breakfast, but some mentioned limited options and issues with the breakfast quality, so it's worth considering nearby dining alternatives as well.
Be Aware of Construction
Several guests noted ongoing construction in the area, which affected accessibility and parking, so it's advisable to consider this when planning your stay.
Utilize the Fitness Center
The hotel's fitness center was praised by guests for its quality and cleanliness, making it a great option for those looking to maintain their fitness routine during their stay.
Consider the High and Low Seasons
Depending on your preferences for crowd levels and weather, it's worth considering the high season in March and the low season in August when planning your visit.
Inquire About Housekeeping
Some guests mentioned issues with housekeeping, so it's advisable to communicate any specific needs or concerns regarding room cleaning with the hotel staff.
Location
132 South Central Avenue, Phoenix, AZ 85004
What's nearby
- Union Station0.3 mi
- Phoenix Convention Center0.3 mi
- Chase Field0.4 mi
- Arizona Science Center0.5 mi
- Heritage Square0.5 mi
- Arizona Center0.6 mi
- Westward Ho0.6 mi
- Arizona Women's Hall of Fame0.8 mi
- Arizona Mining & Mineral Museum1 mi
- FQ Story Neighborhood Historic District1.3 mi
- Arizona State Capitol1.3 mi
- Heard Museum1.8 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Residence Inn by Marriott Phoenix Downtown
Low season | November |
|---|---|
High season | June |
Average price (weeknight) | $276 |
Average price (weekend night) | $309 |
When to book a room at Residence Inn by Marriott Phoenix Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Residence Inn by Marriott Phoenix Downtown
FAQs when booking at Residence Inn by Marriott Phoenix Downtown
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Value for money | 9.0 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 4.4 mi |