Pros (+) Everything like it should be pleasure to stay there
4 stars
Renaissance Phoenix Downtown Hotel
Photos of Renaissance Phoenix Downtown Hotel
Overview
Located in Downtown Phoenix, this hotel offers comfortable rooms with complimentary wireless internet. It also provides a sauna, a rooftop terrace and an outdoor pool.
This 5-star hotel offers an express check-in and check-out feature, a bowling alley and a beauty centre. Welcoming and professional team members are available 24 hours a day. A friendly tour desk is on hand and 3rd Street and Washington Street and 3rd Street and Jefferson Street Light Rail Station is minutes away on foot, making it easy for guests to discover the area and its attractions.
Renaissance Phoenix Downtown Hotel has 528 rooms, all of which are fitted with cable/satellite channels, tea and coffee making facilities and a refrigerator.
Renaissance Phoenix Downtown Hotel has its own on-site restaurant, ideal for those who prefer to dine in. Alternatively, there are a selection of eating options nearby. Guests can enjoy a beverage in the hotel's contemporary lounge bar.
Phoenix's attractions, such as Chase Field, Phoenix Convention Center and Heritage Square, are easily accessible on foot from Renaissance Phoenix Downtown Hotel. Westward Ho, Arizona Science Center and Union Station are a short stroll away.
Latest deals for Renaissance Phoenix Downtown Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Renaissance Phoenix Downtown Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Things to do
- Gift shop
- Hiking
- Bicycle rental
- Cycling
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Pool and spa
- Rooftop pool
- Heated pool
- Outdoor pool
- Sauna
- Pool towels
- Pool with a view
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- TV
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Renaissance Phoenix Downtown Hotel
8.0
Very good
494 verified ratings
Wonderful
275
Very good
66
Good
53
Okay
31
Fair
25
Mediocre
12
Poor
32
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with the service, including billing issues and slow response times. The cleanliness of the hotel was generally praised, but some mentioned issues with amenities like the gym and parking fees. Overall, while the hotel has potential, improvements in service and amenities are needed.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.8 out of 10
10 reviews
9.4 out of 10
7 reviews
All reviews
Pros (+) Yes concierge level very nice.
Cons (-) Nothing all was excellent
Pros (+) Friendly staff, clean rooms, quality amenities. Would return again.
Cons (-) A larger swimming pool with shaded areas would be nice. Otherwise, no complaints.
Pros (+) Friendly staff and good location.
Cons (-) Limited menu for dinner. Outdoor chairs and tables are great but had bird droppings on them.
Pros (+) Great check in staff and very nice room.
Cons (-) Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
Pros (+) Staff very friendly and helpful.
Cons (-) The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
Pros (+) The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a sauna, rooftop terrace, outdoor pool, and an on-site restaurant. Additionally, guests can enjoy a contemporary lounge bar and a beauty center.
Is parking available at the hotel?
Yes, the hotel provides parking options including valet parking and private parking.
How is the cleanliness of the rooms at the hotel?
Guests have praised the cleanliness of the rooms, with many mentioning the spacious and clean accommodations.
When is the best time to visit the hotel?
The high season is in November, offering a great time to experience the hotel's central location and upscale amenities.
What is the quality of the beds at the hotel?
Guests have consistently highlighted the comfortable and inviting beds, ensuring a restful stay during your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Several guests recommended choosing a room on a higher floor to avoid noise from events held on the rooftop.
Check for Construction Notices
Some guests experienced noise from construction, so it's advisable to check for any ongoing construction or renovation notices before booking.
Utilize the Nearby Light Rail Station
The hotel's proximity to the 3rd Street and Washington Street Light Rail Station makes it convenient for exploring the area and its attractions.
Consider Bringing Earplugs
A few guests mentioned noise-related issues, so bringing earplugs might be helpful for light sleepers.
Explore Nearby Attractions
The hotel's location offers easy access to attractions like Phoenix Symphony Hall, Arizona Science Center, and Chase Field, making it ideal for exploring the city.
Verify Room Cleanliness
While many guests praised the cleanliness, some experienced issues, so it's advisable to verify the room's cleanliness upon check-in.
Inquire About Event Schedule
If staying in a room near the rooftop event space, it's recommended to inquire about the event schedule to anticipate potential noise disturbances.
Confirm Valet Parking Charges
Some guests encountered issues with valet parking charges, so it's advisable to confirm the charges and double-check billing statements.
Consider Room Type for Noise Control
Guests suggested that certain room types may offer better noise control, so it's worth considering this aspect when booking.
Engage with Friendly Staff
Numerous guests praised the friendly and helpful staff, so engaging with them for recommendations and assistance can enhance the overall experience.
Location
100 North 1st Street, Phoenix, AZ 85004
What's nearby
- Phoenix Convention Center0.3 mi
- Arizona Science Center0.4 mi
- Arizona Center0.4 mi
- Westward Ho0.4 mi
- Heritage Square0.4 mi
- Chase Field0.5 mi
- Union Station0.5 mi
- Arizona Women's Hall of Fame0.8 mi
- Arizona Mining & Mineral Museum1.1 mi
- FQ Story Neighborhood Historic District1.2 mi
- Arizona State Capitol1.4 mi
- Heard Museum1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Renaissance Phoenix Downtown Hotel
Low season | July |
|---|---|
High season | January |
Average price (weeknight) | $294 |
Average price (weekend night) | $326 |
When to book a room at Renaissance Phoenix Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Renaissance Phoenix Downtown Hotel
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | Phoenix Sky Harbor Intl |
Distance to airport | 4.4 mi |
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