Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
8.9 "Vibe was good."9.4 "94%
enjoyed the lobby entrance ." 7.6 "76% thought, thehotel was modern ." 8.8 "88%enjoyed the friendly atmosphere ." 10.0 "100% said it was astylish hotel ." -
8.6 "Great service."9.5 "95% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 8.3 "Lovely bar service , according to 83%." -
8.3 "Amenities are good."8.3 "83% thought the
building was wonderful ." 9.4 "94%enjoyed the lobby entrance ." 10.0 "100% thought thearchitecture was beautiful ." 10.0 "100%loved the terrace ." -
8.3 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." 10.0 "Business sites within easy reach , said 100%." -
8.0 "Comfort level is high."8.9 "89% said the
beds were comfortable ." 7.6 "76% thoughtrooms were spacious ." -
5.0 "Internet is average."5.8 "58% thought it was
adequately priced ." -
4.3 "Value below average."
-
3.0 "Horrible pool."
Overall Rating
-
9.0 "Awesome vibe."
-
8.7 "Great service."9.5 "95% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 7.3 "73% said thereception staff was great ." -
8.3 "Amenities are good."8.3 "83% thought the
building was wonderful ." -
8.2 "Comfort level is high."8.8 "88% said the
beds were comfortable ." -
8.1 "Rooms are great."8.8 "88% said the
beds were comfortable ." -
5.0 "Internet is average."
-
4.1 "Value below average."
Overall Rating
-
8.4 "Great service."
-
8.3 "Location is great."
-
7.6 "High comfort."8.6 "86% said the
beds were comfortable ." -
7.5 "Nice rooms."8.6 "86% said the
beds were comfortable ."
Overall Rating
-
8.8 "Great service."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
4.0review from
Great check in staff and very nice room. Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable
-
8.2review from
Staff very friendly and helpful. The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
-
10.0review from
The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
-
7.6review from
The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful. The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
-
10.0review from
Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants. Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
-
8.2review from
Staff very friendly and helpful. The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.
-
10.0review from
The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
-
10.0review from
Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants. Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
