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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Cribs available, Express check out, Gift shop, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Safe, Storage available | ||
| Activities | Fitness center, Tennis | ||
| Services | A/V equipment rental, Beauty salon, Business center, Concierge service, Laundry service, Meeting/Banquet facilities | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Star Ratings
| Expedia | |
| booking.com | |
| priceline.com | |
| Orbitz | |
| EasyClickTravel |
| Hotel Building |
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Building is pleasant. |
| Service |
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92% found the |
| Ambiance |
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Nice ambiance. |
| Grounds |
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Pleasant grounds. |
| Nightlife |
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94% |
| Bathroom |
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87% |
| Room Size |
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100% said |
| Noise Level |
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94% thought it was |
| Old/New Room |
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For 75%, the |
| Bathroom Size |
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100% |
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Okay 6.0
Apr 6 2014
Possibly of seeing a ghost Room extremely tiny. Bathroom extremely tiny. Kind of cool, but would not stay there again or recommend it to anyone..Possibly of seeing a ghost Room extremely tiny. Bathroom extremely tiny. Kind of cool, but would not stay there again or recommend it to anyone.. |
Okay 6.0
Mar 31 2014
Posted by Anonymous
Location relative to the Convention Center Poor value for the costs. Location relative to the Convention Center Poor value for the costs. Read More |
Poor 2.0
Mar 26 2014
the front desk staff was trying to be helpful however our room was not ready and nor were the rooms ready for many other angry people. It is not our fault they have a lot of rooms to clean in a short period of time hire more help. Poor! the front desk staff was trying to be helpful however our room was not ready and nor were the rooms ready for many other angry people. It is not our fault they have a lot of rooms to clean in a short period of time hire more help. Poor! |
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Poor 2.0
Mar 25 2014
The history of the hotel was intriguing I understand this hotel states that its a boutique/historic hotel. However, it was in really bad condition and not worth the 3 stars it was given- more like 1 .5 to 2 stars is stretching it. The bathroom was scary and falling apart. The history of the hotel was intriguing I understand this hotel states that its a boutique/historic hotel. However, it was in really bad condition and not worth the 3 stars it was given- more like 1 .5 to 2 stars is stretching it. The bathroom was scary and falling apart. |
Mediocre 3.0
Mar 23 2014
History A lot. Could hear my neighbors like they were in the same room. Rooms could use updating. Bathroom was in need of updating. Staff was inattentive and unconcerned. Always seemed to be busy doing something other than attending to a guest.History A lot. Could hear my neighbors like they were in the same room. Rooms could use updating. Bathroom was in need of updating. Staff was inattentive and unconcerned. Always seemed to be busy doing something other than attending to a guest. |
Poor 1.0
Mar 22 2014
Nothing. This hotel is definitely NOT in the right star class. I would NEVER stay at a hotel like this. It's not even about the building. The furnishings and carpet are old. Carpet was dirty.Nothing. This hotel is definitely NOT in the right star class. I would NEVER stay at a hotel like this. It's not even about the building. The furnishings and carpet are old. Carpet was dirty. |
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Excellent 9.3
Mar 12 2014
Posted by Melissa
The location couldn't have been better for downtown. The staff was very friendly and helpful. I had a very nice stay. The bed was a little hard. The location couldn't have been better for downtown. The staff was very friendly and helpful. I had a very nice stay. The bed was a little hard. Read More |
Excellent 9.0
Feb 2 2014
It has character, is centrally located in downtown Phoenix and the staff was extremely helpful and friendly. I also appreciated that there was a locally-owned restaurant in the hotel. No. It has character, is centrally located in downtown Phoenix and the staff was extremely helpful and friendly. I also appreciated that there was a locally-owned restaurant in the hotel. No. |
Okay 6.0
Aug 29 2013
The central location of the hotel was perfect for the event I was attending. I was downgraded to a smaller room for no reason and their supposed 'Great Wifi' was a joke. I couldn't stay connected long enough to even check my email. Overall I don't think this hotel lives up to it's hype. It seems a bit over priced for what you got, heck they didn't even give free breakfast like most hotel do now days. If you are in a bind and need a place sure book it but over all I would avoid this playThe central location of the hotel was perfect for the event I was attending. I was downgraded to a smaller room for no reason and their supposed 'Great Wifi' was a joke. I couldn't stay connected long enough to even check my email. Overall I don't think this hotel lives up to it's hype. It seems a bit over priced for what you got, heck they didn't even give free breakfast like most hotel do now days. If you are in a bind and need a place sure book it but over all I would avoid this play |
"A historic property in the heart of downtown Phoenix, this 1928 gem sports smallish but clean rooms, friendly staff and lots of old-school charm. It's set across the street from a light-rail station."
read more on Lonely Planet
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