Pros (+) Nothing
Cons (-) Repairs to room! New front desk lady!
3 stars
SpringHill Suites by Marriott Pigeon Forge
120 Christmas Tree Lane, Pigeon Forge, TN 37863, United States
Pigeon Forge, TN
See location+1 865 453 4514Photos of SpringHill Suites by Marriott Pigeon Forge
Overview
Conveniently situated and offering a Jacuzzi, a sauna and an indoor pool, this charming hotel is located within easy driving distance of Gatlinburg. It also offers a 24-hour business centre, an express check-in and check-out feature and a 24-hour reception.
SpringHill Suites Pigeon Forge has recently been refurbished and provides a car rental desk, babysitting/child services and a concierge. A gym can be readily accessed by guests wanting to keep up their exercise regimes while away.
The hotel's rooms are comfortable and provide a kitchenette that is equipped with a refrigerator and a microwave. They all offer tea and coffee making facilities and movies-on-demand.
Dollywood, Great Smoky Mountains and Gatlinburg-Pigeon Forge Airport are around a 20-minute car ride from SpringHill Suites Pigeon Forge. Dollywood's Splash Country Water Adventure Park and Pigeon Forge Mill are only a short drive away.
Latest deals for SpringHill Suites by Marriott Pigeon Forge
Amenities at SpringHill Suites by Marriott Pigeon Forge
- Outdoor pool
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Toilet with grab rails
- Designated smoking area
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Outdoor pool
- Sauna
- Water slide
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
General
- Family rooms
- Seating area
- Telephone
- Carpeted
Family friendly
- Babysitting or child care
- Cribs available
- Swimming pool toys
- Complimentary breakfast
Parking and transportation
- EV charging station
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Bicycle rental
Outdoor
- Garden
Bedroom
- Alarm clock
Dining
- Vending machine (drinks)
Health and safety
- Safe
Fitness
- Fitness center
Reviews of SpringHill Suites by Marriott Pigeon Forge
8.2
Very good
628 verified ratings
Wonderful
363
Very good
74
Good
67
Okay
44
Fair
23
Mediocre
18
Poor
39
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and the quality of the breakfast, highlighting the comfortable beds and well-maintained facilities. However, several reviews pointed out issues with service, including unresponsive staff and inadequate attention to complaints. Overall, while many enjoyed their stay, there were notable concerns regarding service quality.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
472 reviews
8.3 out of 10
102 reviews
4.8 out of 10
3 reviews
All reviews
Cons (-) The washer and dryer need replacement. My clothes didn’t dry
Pros (+) > comfortable bed > clean room
Cons (-) > no usable water pressure on fifth floor - shower was awful > water heat inconsistent > hotel had realtor classes tuesday & wednesday, the realtors completely overran the breakfast area and there was no room and very little food left for paying guests > internet was down 2 of our 6 days; when it was up, it was only about 300K - way to slow for useful work > The kitchen either had a fire or burned...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities including a heated indoor pool, a sauna, and a Jacuzzi. Additionally, guests can enjoy a complimentary breakfast, access to a fitness center, and a convenient EV charging station.
How are the beds at SpringHill Suites by Marriott Pigeon Forge?
Guests have praised the hotel for its very comfortable beds, providing a restful night's sleep. However, a few reviews mentioned that some beds were very hard.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, ensuring a convenient and hassle-free experience during your stay.
What is the hotel's cleanliness like?
Guests have highlighted the cleanliness of the hotel, with many reviews mentioning clean rooms and facilities. However, a few reviews expressed concerns about specific cleanliness issues, such as bugs in the room and a musty smell in certain areas.
When is the best time to visit SpringHill Suites Pigeon Forge?
The high season at the hotel is in March, offering an ideal time to experience the hotel's excellent location and proximity to attractions. However, February is considered the low season, providing a quieter and potentially more affordable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is considered the low season, as mentioned by the hotel's seasonality information.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as The Incredible Christmas Place, the Hollywood Wax Museum, and The Island in Pigeon Forge, making it easy to explore the area.
Check Room Amenities
Some guests noted that not all rooms were equipped with a hairdryer, so it's advisable to confirm the availability of specific amenities when booking.
Be Mindful of High Traffic Times
A few guests mentioned that the breakfast area could get crowded, especially during peak times, so planning an early visit to avoid the rush might enhance the dining experience.
Inquire About Pet Fees
If traveling with pets, it's advisable to inquire about any additional pet fees during the booking process to avoid unexpected charges upon check-in.
Consider Room Selection for Quiet Stay
Some guests reported issues with noise and crowded pools, so selecting a room away from high-traffic areas and pools might contribute to a quieter stay.
Verify Room Cleanliness
While many guests praised the cleanliness, a few mentioned issues with cleanliness and maintenance, so it's recommended to verify the room's condition upon arrival and report any concerns promptly.
Check for Special Offers
Some guests suggested checking for special discounts directly with the hotel, such as AARP or senior discounts, as they felt that booking through certain platforms did not offer these options.
Plan for Laundry
If planning to use the laundry facilities, it's advisable to check the availability of washers and dryers, as some guests experienced challenges with limited working machines.
Location
120 Christmas Tree Lane, Pigeon Forge, TN 37863
What's nearby
- The Grand Majestic Theater365 yd
- Tennessee Shindig395 yd
- Thomas Kinkade At Waldens Landing0.3 mi
- Smith Family Theater0.3 mi
- The Forge Cinemas0.3 mi
- Dinosaur Walk Museum0.4 mi
- Mountain Valley Winery0.6 mi
- Memories Theatre0.7 mi
- Jurassic Jungle Boat Ride0.7 mi
- Titanic Museum0.8 mi
- Smoky Mountain Jubilee0.8 mi
- Smoky Mountain Speedpark1.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SpringHill Suites by Marriott Pigeon Forge
Low season | February |
|---|---|
High season | December |
Average price (weeknight) | $166 |
Average price (weekend night) | $182 |
When to book a room at SpringHill Suites by Marriott Pigeon Forge
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at SpringHill Suites by Marriott Pigeon Forge
FAQs when booking at SpringHill Suites by Marriott Pigeon Forge
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Pigeon ForgeGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 23.3 mi |