Holiday Inn Express Hotel & Suites Pine Bluff / Pines Mall, An IHG Hotel

The breakfast at the hotel is delicious and offers a variety of choices. The staff ensures that everything is well-maintained, even if there are occasional issues with the pancake maker.

The hotel is located in a quiet area, but it may be a bit challenging to find, especially at night. The surrounding mall is closed, which can make navigation a little tricky.

The beds at the hotel are comfortable, ensuring a good night's sleep for guests. However, some guests have mentioned that the rooms could benefit from updates.

The hotel staff is friendly, courteous, and helpful, ensuring a pleasant stay for guests. The breakfast staff, in particular, is commended for their exceptional service.

While the hotel offers a hot breakfast and comfortable rooms, guests have noted issues with the pool cleanliness and occasional maintenance issues in the rooms. Additionally, the hotel is located in an area that may feel unsafe due to the closed mall and lack of exterior lighting.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you prefer a livelier atmosphere, consider visiting during the high season in October when the area is likely to be more bustling with activity.

The hotel is conveniently located near various attractions such as the Arkansas Railroad Museum, Wabash Alloys Locomotive, and the Arkansas Entertainers Hall of Fame, making it an ideal base for exploring the area.

Some guests noted that the rooms were well-equipped with amenities such as a microwave, coffee maker, and kitchenette, providing added convenience during their stay.

If you prefer a quieter and more budget-friendly experience, consider visiting during the low season in February when the area is likely to be less crowded.

The hotel offers concierge services, which can be helpful for getting recommendations on local points of interest and navigating the area effectively.

If traveling with pets, the hotel offers increased accessibility and pet-friendly rooms, but it's advisable to inquire about any additional charges that may apply.

While the breakfast buffet was not available due to Covid-19, guests appreciated the hot breakfast options and the attentive staff in charge of breakfast service.

The hotel provides a business center and fax/photocopying services, catering to the needs of business travelers.

Some guests found the location slightly challenging to find, especially at night, due to the closed mall and lack of signage and lighting. It's advisable to plan arrival during daylight hours or contact the hotel for specific directions.