Pine Cay Hotels

We really loved the Regent Grand. The staff was really friendly, the ground are extremely well taken care of. The pool was gorgeous and kept at a pleasant 85F. Perfect proximity to the beach, even more perfect location in town. Lots of shops and restaurants to walk to. Most of the other hotels aren't in that little downtown stretch and are off on their lonesome in a less developed part of town. We would stay here again in a heartbeat and would reccomend to everyone we know.

The pool bar bites are pricey, all the food on the island is pricey. Recommend a quick trip to the grocery store to grab some snacks to store in your room.

The staff was extremely friendly and professional. They were very attentive and could answer any of our questions as first-time visitors. We would definitely go back to the Regent Grand.

The on-site restaurant had a limited breakfast menu, but the wait staff was friendly.

I loved the front office staff. Very friendly and warm.

There's nothing to dislike. Room was really clean. Warm athomosphare

I loved the helpful and genuinely friendly staff. Not only were they helpful but also knowledgeable. They made reservations for us next door at Coyaba and for our rental car. The room was clean and spacious.

I didn't like the fact that I had to leave.

We loved everything..very friendly staff, beautiful; lopcation, nice room

I was a bit skeptical at first as I thought this place might be too good to be true, but I am so beyond happy that we decided to stay at One On Marlin during our trip to Turks and Caicos. Even prior to our arrival, we received a call from Chris, the Butelier, offering shuttle service from the airport. We had already rented a car (definitely recommend it!) and so he promptly sent over directions to the hotel instead. Upon our arrival, we were warmly greeted and offered a drink. We were then shown the room which was everything we could have hoped for with a kitchenette, full bathroom and TONS of storage. Each day we would come home to fresh towels for showering and for the beach. The rooms also come with a cooler and chairs for the beach. There is a light breakfast served each morning with a member of the staff present to help you select your activities for the day or to offer advice on restaurants/places to visit. Every place Chris recommended we visit was excellent! We cannot wait to return to One On Marlin for our next visit. We would highly recommend!

Random but the door to the bathroom was only effective in hiding the person using the bathroom from your eyes, not your ears.

We received a free upgrade to a one bedroom right next to the pool. Hemingways restaurant was also great. Delicious fish and chips. The beach was awesome and never too crowded. We could always find a hut and chairs.

The beach

There were a lot of cockaroches in the hotel room ! And you can hear people from the room next to you very clearly

Nothing.. The Manger was rude!!

The hotel had ants crawling everywhere from the bedroom, to the bathrooms, and even the common areas where they service breakfast. My 3-year-old was bitten several times. The Manger was rude!!!

POOL SIDE WAS PRETTY. PUBLIC AREAS WERE CLEAN AND WELL KEPT. HOTEL EMPLOYEE GREETED US WITH A COMP RUM PUNCH VERY FRIENDLY WITH LOTS OF GREAT INFORMATION.

I reserved a King bedroom, but received dble rm with a moldy smell. An hour LATER i was shown another double room sprayed w air freshner and opened windows.NO KING BED which I didn't understand because the hotel was5% full.VERY DISAPPOINTED IN SRVICE

The Ocean Club is a nice resort. Keep in mind that studio rooms face the island. So as a result...ours faced the parking lot with a very small balcony. Most rooms also come with washer/dryer but ours did not. The Cabana Club is a good restaurant. Good food, and open air right on the beach. It would be nice if they had a breakfast included package option. Opus is also a good upscale restaurant with music on Thursday nights. We enjoyed Sara Greenwood on guitar and she was excellent. Both restaurants are right on site. The beach and water are wonderful. Water sports are easily accessed as well. We also took advantage of the free bicycles for hotel guests. I would return to the Ocean Club. They gave us a $100.00 credit toward return trip.

This is not a luxury hotel. More like a condo. Liked having a kitchen, but the promised room with laundry was not provided. Two great places to eat on property.

I had a great time at the Windsong and already plan on returning. As a woman traveling by herself, I always felt safe and comfortable, which was my first priority. I stayed in a standard room, which I believe is their smallest floor plan, but it was plenty of space for me and a great value for the money. I made some friends and saw the two-bedroom suite they were staying in, and it was gorgeous--I would definitely consider coming back with friends and getting one of those. The hotel is a quick ride from the airport and is right on a gorgeous stretch of beach. I never had a problem getting a beach chair of a spot by the pool, no matter what time of day I came down from my room. It's within easy walking distance on the beach of several other hotels, if you want restaurant variety, plus the popular Thursday night fish fry. It's a smaller resort, which was exactly what I wanted; the other guests were mostly adults, but there were a couple families with small kids. If you're looking to avoid the swarm of kids that sometimes comes with a beach vacation, this is a good, affordable, really nice spot to do it in.

I don't really have anything bad to say. The food at the restaurant wasn't great, but it wasn't bad. I wish the standard rooms had bathtubs instead of only stand-up showers, but the shower was so big that it wasn't as much of bummer as I thought it might be when I booked. Overall, a great place go stay and strong value for the money.

Excellent hotel, very clean and peaceful. It had everything we were looking for

No

I would highly recommenced for a couple wanting to get a way for a few days

The service and staff was amazing. The rooms are very modern and clean and the staff does a great job keeping the rooms clean.

No

Turks and Caicos is an amazing location for a vacation. We had a wonderful vacation. We arrived to the hotel at 1:30PM, which is a bit earlier than check-in. As soon as we arrived to the hotel we were greeted by Louis who assisted us with our luggage from our rental car. I went and parked my rental car and my wife went to check us into the hotel. I parked the car and walked over to the front desk and everything was ready for us thankfully. After that long trip to get there we really needed to get this vacation started. The individual from the front desk took us to our room. He gave us a quick tour of the facilities and joked around with us about our room telling us a story that the this room hasn't been occupied for 6 months, because the last person that was in there was so pissed that he paid for an oceanfront room, but only got a partial ocean view. It turns out that they actually upgraded us to a larger room that was absolutely amazing. It was a great surprise! The room is huge. It's basically a 1 bedroom apartment. The room is modern and everything was new and high quality. All top brands in the kitchen from (Kohler, Bosch, Cuisine Art, etc..). The kitchen has everything you can think of in it. The room had a balcony with a great view of beautiful grace bay. The daily breakfast that is included in the room cost is good. It does get a bit boring after a while, but they have all the basics (omelette station, fresh fruit, fresh cheese, olives, yogurt, cold cuts, bagels, bread, croissants, danishes, potatoes, pancakes, French toast, juices, coffee, and tea). We dined at the restaurant at night and the food was very good. I ordered this meat parpadella and my wife ordered the tuna, which were both fabulous. The beach is amazing obviously. The staff on the beach is amazing. They are very friendly...

Beautiful pool area, beautiful beach and water. Close to town for biking.

Too many people valentines weekend and too many children. We had to leave on Wednesday and noticed all the familys and children left too and we might have enjoyed more adult time and not as many umbrellas on the beach after Wednesday if we had been able to stay the whole week.

Food was excellent- never had a bad meal. Great beach with good lounge chair available. Staff was excellent Provides dinner on the beach if you prefer They make great exotic drinks Room cleaned every day early or later if requested

Studio room was smaller than expected for the money Needed more entertainment for the evenings on property Taxi service was expensive- charged by the person

That it was in the good area of the island

That it was not within walking distance of the grace bay shops and restaurants

The pool is large and although the rooms were sold out, it never felt crowded. Quiet location and a small bakery/sundries shop onsite.

We were assigned the tiniest condo - it still fit our needs, but others are bigger. Luck of the draw about room assignment. No one ever at Front Desk. Our 'assigned' parking was always taken. Exit sign light outside came thru window - kept me up at night.

The staff was very attentive and welcoming. The layout of the resort was great. You didn't have to walk forever to get to the beach or to the restaurants and neighboring resorts were close by enough that you could walk to their restaurants.

No extended checkout and no heads up on the state of T and C airport which was a mess.

The staff was very unfriendly.

Hi We stayed in RWI resort for three nights and for one night there was no water supply in bathroom and kitchen tap. It was the most embarrassing night during our stay. We did snorkeling and we're at beach whole day in sun and by the time we came home to refresh there was no water.

Couldnt provide us water to shower or drink for 14hrs.

Juts got back from our 6 day trip to Turks, and the Villa Del Mar was outstanding. O.K so you are not RIGHT on the beach, but a 1 minute walk and you will be on the most spectacular beach anywhere. If you enjoy walking a beach this is the place to do it. The staff at the Villa Del Mar was attentive, very friendly, and welcoming to us from start to end. On one day I mistakenly put the “privacy tag” on the door instead of the “service please tag”. I went to the front desk at approx. 4p.m. after returning from the beach, and within 5 minutes we had our room serviced. Also the women at the breakfast in the morning noticed my daughter had sunburn on her face. The women made her some aloe lotion in a blender fresh from an aloe plant on the grounds (Thank You). I would recommend this resort to anyone. Restaurants, shopping (food and gifts) all within walking distance. Thank you Villa Del Mar see you next May.

From the moment me and my wife (our honeymoon) stepped inside the lobby at VDM we were greated with smiles and never ending help. We arrived earlier than expected and they made sure our room would be cleaned first so we can get settled into our room and salvage the few hours we had left in the day (hours before check in). There was a meet and great on wednesday night with free rum punch, chips and salsa; we met other guests and Alan (the manager) who does an outstanding job leading the way and showing his staff what it means to treat each guest with respect and cater to everyones individual needs. Our room was perfect! we were on the ground floor (more than enough room for me and my wife) which was ideal because we were able to gain easy access to the pool from our backdoor without having to walk down the stairs and worrying about leaving the door open. FYI, there are accordion windows from the bedroom to the bathroom so make sure you are rooming with someone you are 100% comfortable with. The beach is divine VDM has there own part of the beach for their guests; only a few minute walk away from the actual grounds (if this is your biggest issue than you have nothing to worry about). still trying to figure out what I like more about Kerone and Lerone (beach attendants); fun to talk to or the advice they provide for what to do in the area? hmmm....He advised us to go on the ocean vibes, kayaking, horseback riding, and banana boating. We actually got a little burned during the ocean vibes and the woman who set up breakfast (mind you, wasnt working at the time) saw us (and our burns) on the beach and got us aloe from a tree; these are the kind of people that work at VDM; they dont need to be asked, they jump to help. I could go on and on but bottomline is we had an absolutely lovely time there and we thank both all and his staff for their hard work, it didnt go unnoticed or unappreicated. (Although scattered, if you see a negative review, take it with a grain of salt, so...

Everything about this place was great - location is close to the beach and all restaurants, shops, bars you'd want to check out. The innkeeper, Ariel, is an amazing host and really gets things done in terms of maintaining the rooms and booking excursions. The inn rooms are spacious and I will definitely return. Overall great stay, highly recommend.

shower not enough pressure, oh well

The close access to the beach and the location close to several restaurants.

Pool was too small and a bit confusing to where it's located.

The friendliness of the staff, they were great. Always there to help you. A very clean and comfortable room. They have a little kitchenette area to cook up lite breakfast/lunch. Very close to everything.

If you want to stay in a romantic setting, this is not it. Otherwise good place for the money.

Just got back from a quick 3 night stay at beaches. Took my 15 year old daughter. Resort was very nice. It is a very large resort but since it is segmented into different themes it is not overwhelming. All of the villages are kind of self contained with pools, bars and restaurants you can walk to all. We stayed in the Italian village in a family suit. It was overlooking the ocean so the view was very good. In the suit, there is a small room with bunk beds and a pullout. Also has a sink. Perfect for kids. Master has a large king size bed and pullout sofa. Refrige was stocked with juice, soda, water, beer, wine, and champagne. Refilled every day. The staff was helpful and pleasant. Ate at Schooners, Soy, and the Barefoot restaurant. All were good. We ate breakfast at Mario's--buffet was very good. Beach was very nice. Water is beautiful. Snorkeling right out front is not great because there is no coral. You will see some fish but walk down the beach to the coral gardens . It is about 1 kilometer down the beach to the left (if you are facing the water). There is a circular coral area that you can snorkel around the outside of. This is definitely worth the walk. Lots of fish and coral. Went windsurfing, paddle boarding, sailed hobie's. Only extra (not included) activity we did was the Kitty Katt tour. It was fun but you only get about 20 minutes to snorkel--the snorkeling is really good. They also drop you off at a beach where there is a bone fish flat and lots of iguanas on the beach. Depending on what you are looking for, Beaches resort is very nice. A romantic, intimate getaway for 2? Not what i would pick. Family and friends getaway? Yes. It is a party atmosphere with a certain level of sophistication. Had no problems with: Finding chairs on the beach. Never a problem. I did not have to get up at 5:30 am and run down a put a towel on the chair. People 'reserved them' in the early morning then never came or came late in the afternoon. What's up with that? Waiting fo...

My husband and I visited Beaches Turks and Caicos for 8 days/ 7 nights which served as our wedding and honeymoon. I have to say this was the BEST trip we have ever taken. They made what could have been a very stressful time (with the wedding and all) a very relaxing and spectacular experience. We stayed in the Caribbean Village in the Premium Honeymoon suite, anyone can book these rooms. Everything was perfect, great staff, great food/ drinks, great activities.. everything! This is the ultimate vacation and totally worth it. We will be going back on a yearly basis.

Wonderful property, with free access to sister hotels Alexandria and Beach House. Huge rooms and great views, food was good. Very nice staff and clean peaceful environment, with tranquil beach. Beach is man made but just as turquoise and nice and the pool overlooks the ocean, while the sister properties had natural beaches that were spectacular but the pool was separate. It was great to have both options. AMAZING grocery market on site with everything you could possibly need, very accommodating to children. The free shuttles to the other hotels were great.

Only 1 restaurant was open for dinner in the low season, but other options were available nearby/at sister properties. No room service and mosquitos were pretty bad due to rain the week prior, but take out was available from the restaurant and there were no mosquitos on our 3rd floor balcony. Wish they had an airport shuttle, but Ramona at the front desk was extremely helpful.

Reasonably priced. Very clean. Great staff. We loved the swim up bar and atmosphere outside. The room we stayed in was absolutely incredible. There was all new amenities with washer and dryer, oven, dish washer, flat screen tvs, wifi, stocked kitchen.

Very little beachfront. Food took a while at Fire and Ice.

the vast number of different things to do for the children such as water slides for the kids, xbox, drop off camp, ice cream/ cotton candy, arts and crafts, ping pong tables etc... the food was better than i expected at an all inclusive. 16 different restaurants to choose from, from beach side to restaurant setting. Unlimited drinks were very nice. i was very pleased with the whole place.

I was a bit disappointed with my rooms. When first arrived they said Kayak (where i booked) did not let them know i booked a luxury king walkout and instead put me in a room that was two double beds. I had to show proof and was then put into the correct room the next night. the beds were hard as a rock -that needs to be changed. Pillows were too soft, i found a roach in my room and my room was so humid cus my a/c wasnt working. housekeeping was quick to fix my a/c and sprayed my room with bug spray. because its access to the outside, there were many mosquitos which kept me awake most of the night.

Beautiful location...friendly and helpful staff....great entertainment!

Service is outstanding and very friendly. The environment is low key, relaxing and very beautiful. I do not reccomend bringing children as it seems to be couple centered and romantic. The spa is gorgeous and services superb. A 75 minute massage will run you about $230 each plus tip. The ginger hot tea is a must try! They offer yoga and Pilates classes both on the beach and in their yoga pavilion. I highly recommend doing both. The beach is a very soft, velvety white sand, and the yoga pavilion offers gorgeous views out of the large glass sliding doors. Paddle boarding in the turquoise, warm ocean was very fun. Another couple we know went here in October and said they saw lots of sting rays swimming under them in the clear water. We didn't see any, however, it was very enjoyable. This is definitely the place to come if you want to sit back, relax, be pampered, enjoy yoga in the most beautiful place imaginable, and really, just not do much at all but enjoy the company of your partner.

Only two restaurant selections and food in both are terrible. Do not come here expecting to enjoy delicious meals. The quality of the food is good but the preparation is bad. We tried lobster dishes twice, and both times the lobster was so hard we couldn't cut it with a fork and could barely cut it with a butter knife. Your best bet is to order from their healthy shambahla menu where the salads are actually very good. Our average dinner cost for two with tip and a $70 bottle of wine per night was around $300. Plates run around $30-$50 each.

Other than food price-everything!!! It was gorgeous and quiet and perfect

Food a bit expensive for what it was