Pinner hotels

Pros: Very new, modern hotel. Large rooms, lots of usb outlets, nice little kitchen comfy bed. All the extras. Staff was very nice and helpful.

Cons: No dislikes at all

Pros: Right near the airport. Convenient. Staff very helpful and friendly. Really nice breakfast. Will stay here again.

Pros: Clean, comfortable, great for overnight layover at LHR, good breakfast amazing Croissants, friendly staff...what else would you ask for.

Pros: Everything!

Cons: Literally nothing!! Perfection!

Pros: The rooms were clean, well equipped and very comfortable

Cons: I wish they had a swimming pool, sauna, steam room and jacuzzi

Pros: the staff was very friendly and helpful, the room was spotless and the breakfast blew my mind, coming back for sure

Pros: Everything, could not fault. Spacious room, very comfortable bed, close to Heathrow with free bus 100 metres from front door. Reception staff were fantastic especially Jacque. They don’t have a restaurant but there is a very good restaurant right next door that offers a 20% discount for guests of Staybridge

Cons: Nothing, everything was above expectations

Pros: Great staff. Clean clean clean

Cons: Sky sports tv

Pros: Clean and convenient. Had everything we needed.

Cons: Nothing

Cons: We were charged a 100 pounds extra at check in which we brought to their attention and after getting in touch with booking.com we were refunded after a few days

Pros: Excellent location and the hotel was comfortable and the meal we had in the restaurant was excellent.

Cons: We were told that we had been selected as ‘guest of the day’. This was a near worthless honour and so created disappointment and therefore did not add to our experience. As an example we were told that the mini bar was complimentary but but the contents were laughable.

Pros: Great location at the airport, easy to get to by free train. We enjoyed the late checkout and were able to have a leisurely breakfast and read the paper - a perfect break in our journey home. Comfy bed, quiet and dark room makes for a good nights sleep.

Cons: Nothing we could think of.

Pros: Breakfast was great plenty of choice

Cons: I liked everything

Pros: Well located for travel. Good size room very good breakfast. Excellent staff

Pros: This is an unexpected find - a London Heathrow Hotel that is modern, clean extremely comfortable and with well trained personable staff. As a frequent business traveller, such locations are rare and to be appreciated.

Cons: Nothing. Everything was handled unobtrusively and well

Pros: Terrific location for T4 Heathrow. Great modern, stylish hotel - super comfortable beds. The only down side: Air conditioning in the room. The touch pad control is just too complicated - the room was too warm - and I needed fresh air - but no window to open!! Just sheet glass. The air conditioning should be easy to use - on / off / high / low.

Cons: Air-condition operation!!!!!! No window opening!!!!

Pros: Warm welcoming reception area, Hane made booking in easy and answered any queries we had. Our room was clean , well furnished and fully stocked with quality toiletries. Bar and restaurant haveexcellent choice of food and drinks . Breakfast had a wide variety of dishes to choose from . Thank you

Cons: Nil

Pros: Was very clean.

Cons: Not the best bed, quite hard.

Pros: Superb hotel and staff - the best hotel experience I have had in a long time! Well done

Pros: Good location for access to airport terminals

Cons: N/A

Cons: No conditioner for your hair.

Pros: Everything was brilliant and all clean and tidy, staff was helpful....meals was great

Cons: Nothing to report.....

Pros: Warm welcome. Ideal prior to flight for comfortable night.

Pros: We have stayed here before and liked it for its convenience to the airport, clean comfortable with free wifi and tea and coffee making facilities in the room. Very helpful staff. Their meal deal (dinner and breakfast) is good value for lovely meals. The fact we are repeat visitors assures you that this place suits us perfectly

Cons: Nothing other than a long walk and interterminal train ride from terminal two. But it is a walk undercover away from wind and rain.

Pros: Convenient for bus services to and from the airport. Price was reasonable

Cons: Despite advertising a good hypnos mattress, the mattress was to soft and sagged a bit in the middle. More than half the channels on the Freeview TV were not tuned in. The TV was mounted on fixed bracket too close to the wall to allow access to HDMI socket for FireTV stick. No fridge/minibar. Wall mounted shampoo/gel dispensers seem to contain something appearing more like cheap dish washing liquid than body wash or shampoo. It was very runny and with dismal fragrance, more fitting of a 1* hotel or campsite.

Pros: All the staff we met were awesome

Pros: Room was sufficiently large and the bed very comfortable.

Cons: Overall is good, but unfortunately having an end room, we found it quite difficult to tow our luggages along the carpeted corridors.

Pros: The staff were very efficient and polite The facilities were excellent

Cons: Signposting from terminal could have been better

Pros: Excellent plumbing, and the air temperature controls actually worked!

Cons: I don't like the Premier Inn beds. They are far too high, too soft, and try to swallow me whole. I had a backache every morning after sleeping at Premier Inns for seven nights during my trip to Britain.

Pros: The location, the staff and the room’s cleanliness

Cons: It would be better if there’s a safe and some tissue in the room.

Pros: Location, staff

Cons: Small rooms

Pros: Breakfast was good but a little crowded with customers

Cons: one way system

Pros: Nice rooms helpful staff

Cons: Breakfast wasn’t hot enough

Pros: Very good vfm and very convenient

Pros: Very Clean and Nice

Pros: location

Cons: Staff were so slow! queueing at the bar was frustrating! Bar staff also chatted to each other in their own language to communicate about the customers which was a little awkward.

Pros: Really easy to get to, even for a very tired traveller. Great for onward travel links via train as well. Staff were really friendly, the room was lovely, the lighting in the hotel is very calming when you're exhausted. Liked it so much I will be moving another airport booking to this hotel.

Cons: Could have a little bit more variety in the cooked breakfast for vegetarians (maybe cooked mushrooms). Lifts are a bit of a pain to use as the swipe card thing doesn't always work well.

Pros: Easy to access, clean and comfortable room, friendly staff.

Cons: Breakfast before 6am is just toast and marmelade. If I had known before I probably would have booked the room only , without breakfast.

Pros: Comfortable location. Very Modern facilities

Cons: The configuration of the Buffett breakfast is of difficult circulation for people around the food.

Pros: Very close to terminal

Pros: Close to terminal 4 pedestrian bridge, very comfortable, great bathroom.

Cons: Nothing

Pros: It's convenience and proximity to T4

Cons: No easy to work out where I was in relation to the facilities

Pros: Great view of the runway, no noise. Reception and breakfast staff very friendly and helpful. Second time here and certainly not the last. Gluten free toast and cereal, nice breakfast.

Cons: Nothing

Pros: Lovely food - particularly impressive given it was buffet

Cons: Pool closes at 8pm (on a Saturday at least), would have been nice to be able to use it later

Pros: everything

Cons: the power of the water into the huge bath was exceptionally poor.....took an age to fill enough water in the bath to have a shallow bath

Pros: Facilities were amazing - we hired bikes from the hotel (£10 for 2 hours) and went down the side of the canal- a 4 mile scenic ride, the pools were both excellent, breakfast and dinner in the glasshouse were both superb.

Cons: I booked one deluxe and one connecting superior room; both were exactly the same. The description of the deluxe room included a sitting area with views over the garden - in fact if you sat anywhere in the room all you could see was a wall. To see the garden you had to walk to the wall on the small balcony and when standing, at head height you could see the gardens. The picture of the room showed railings not a wall. I learned afterwards that to get a view (through the railings) you had to be on the first floor not the second - we were on the second. The room itself was lovely!

Pros: Breakfast and facilities are amazing. Pool and spa is very nice.

Cons: Room is very standard for a 5 stars hotel. Looks a little bit outdated.

Pros: Close to London, easy to improvise for the week end, accessible by train (no need to rent a car). Beautiful old building and grounds (though mostly used for golfing), nice woods nearby to cycle/walk/run. The outdoor cinema is a nice option in August.

Cons: If you are 1) a golfer, 2) a family with young children or 3) a professional attending a conference, this is an upscale hotel with all amenities. If not, DO NOT GO - I will I had known what to expect. For us (30-35 year old couple with no kids) it was not ideal. The pool was busy and full of kids at all times during the day. For the same amount of cubic meters of water I would have had 2 pools, the larger one for kids to enjoy and play in and a smaller one with quiet long chairs away from the noise, for people to relax. Maybe the Spa offers this peace and quiet, but it was too sunny for that. The entire ground were dedicated to golfing, which means 1) lounging anywhere else on the property is next to impossible and 2) walking is strictly restricted to a few paths on the boarder of the property. The week end felt like a quest for a quiet piece of nature. We found it to walk (in the woods/canal outside the property), but not to lounge. All of this would have been ok if it wasn't for the buffet dinner. Maybe it is a thing, I personally haven't had a buffet dinner in a hotel of this standing and price range pretty much forever. Way to kill the romantic mood...If I pay £60 per person without wine, I expect, in London, to have a nice 3 course menu served to my table. The worst is that there were much better options on the grounds that we should have been presented with. I later saw the small, cute restaurant inside the wall garden, with dimmed lights, under a glass roof, quiet and quaint, and I was green with envy. Good customer service starts with knowing your clients: don't have a young couple without kids book for your buffet dinner in early evening without telling them what they are signing up for. This is most likely NOT what the customer wants. Overall, the hotel is fine, so long as you know what to expect. We did not, and there went our romantic getaway...

Pros: The dinner and breakfast in the Glasshouse were excellent, both in choice and value for money. We didn't use the stables or the pop up restaurant in the Walled garden. Facilities in the walled garden are great, really good for kids. The spa was good, although a little spread out over different levels, and for an award winning spa I'd like to have seen a few more steam room/hot bath options, and particularly places to relax and chill out inside for when the weather isn't great. We stayed in the extra wing rather than the main house. It has more of a conference centre feel to it, and is looking a little tired (for example the carpets) and decor. I'd also suggest for £300+ for the night, I'd like to see a separate shower and bath, or at least a shower you can properly stand in rather than against the curved sides of the bath to get under the shower. The rooms felt more akin to a 4 star hotel, and £150-£200 a night rather that what we paid, compared to other recent hotels we've stayed in. Lovely gardens for walking in. We didn't play golf but the facilities look good.

Cons: Facilities in rooms, particularly the bathroom were more 4 star than 5 star. Separate shower and bath please, or at least a bath you can properly stand up in, rather than against the curved sides of the bath. More places to relax inside in the spa please, and I'd like to see more steam room/hot bath options for a proper spa (rather than spa/gym). Overall felt more like £150-£200 a night room, rather than £300+

Pros: Wow what a place, we will definitely be returning

Cons: Staff were exceptional, facilities amazing

Pros: everything about the grove is good

Cons: nothing

Pros: Breakfast was great

Cons: Rooms was tired Check in was 2 hours late Curtain rod in the room broken and fixed the next day. Major inconvenience

Pros: The gym and pool.

Cons: The bath in the room wasn’t particularly special. It was difficult to get a table for dinner despite being a hotel guest. There were too many cars outside with their engines running. The gym had plastic disposable cups.

Pros: The reception area was lovely, the greeting from the staff member was lovely too. No fuss getting to the room. I like the decor

Cons: I didn't like having to park roads away from the hotel. I did not like not having a bath in an executive suite neither a sofa. In fact the room was small and the mini bar had two kitkat bars and two diet cokes. The tv wasn't in front of the bed on the wall but on the wall close to the bathroom door.

Pros: The lady on the bar where I bought my coffee was very helpful. Well furnished room & very clean.

Cons: Location next to busy road receptionist gave me room on 4th floor which in her words "was quieter". Every time I walked down the corridor there were large housekeeping trolleys they didn't seem to move. Room service dreadful called them around 6:00pm no reply rang again 10 minutes later still no reply. Rang through to reception who took my order. Told would be 30 mins nearly an hour later it arrived minus my glass of wine. Would have been better going to the restaurant to eat. They did deduct the tray charge when I checked out but not good service which was a shame. Breakfast the next morning was good plenty of choice & very clean areas staff friendly. Overall good stay but room service needs work. It states 24hr so phone shouldn't ring out. Don't mind waiting for my order if told how long & the order is complete when it arrives. I knew there was no on site car park but it was absolutely pouring when I arrived & left so turned out to be an issue for me. Overall an expensive stay & I didn't feel it was value for money.

Pros: All good

Cons: N/A

Pros: Great location, close to everything, the city center, the mall - The hotel is clean, sizable room, and the staff were very helpful and professional.

Pros: The room, breakfast and the staff

Cons: The hotel was great, but it had noisy guests on Saturday night, Sunday morning. Shouting and slamming doors at 4:00am

Pros: The staff went OUT OF THER WAY to be accommodating, helpful, friendly and generally go "above and beyond" to provide outstanding customer service. Deputy Manager Rob was wonderful as was Ellie and the rest of the staff!!!!!! I also would like to compliment the wait-staff at the breakfasts--they were AMAZING--couldn't do enough for us...every morning and every day of our stay. Jury's Inn is to be commended on their staff training and customer service policy!!!

Cons: The room assigned to us left a lot to be desired. The room we PAID for an upgrade for, was much, much better.

Pros: The hotel was very crisp and clean, rooms were spacious even with 2 adults 2 children (1 in a cot). Had the best nights sleep as unusually for hotels the bedding was lovely! Normally the divers are the thickness of a 2p piece but these were lovely duck feather soft and full. Definitely makes the stay that much better. Food was lovely, especially breakfast. The staff are also very lovely and attentive and actually didn’t act like you were an inconvenience to them, very nice stay

Cons: Breakfast coffee, would be lovely to have a machine that makes different types of coffee (eg latte, cappuccino) but do understand it’s not as cost effective as a single filter coffee option. Great breakfast none the less

Pros: Clean tidy rooms, comfortable bed, staff were lovely and central location.

Cons: Cleaners chapping the door before 8am, still asleep and an antisocial hour.

Pros: ALL EXCELLENT WE HAD A SUPER COMFY BED AND A GREAT RANGE OF BREAKFAST OPTIONS

Pros: Stayed here a few times always have a lovely stay

Cons: The pillows were a bit too much, like my neck was cranked up. That's my only grumble.. Everything else was perfect

Pros: The room was large and clean. Even we had a room on the first floor above the street, no noise. The bathroom is also large. It is in a working progress quarter, but it's ok and we felt safe. Very close to Watford Junction train station and to the bus stop for Warner Bros Studios Shutlle. We also liked the Starbucks in the lobby!

Cons: I like this kind of hotels!

Pros: Everything really, food was good, receptionist all were nice and polite, ideal location for what we needed to do

Cons: One thing and it isn’t an overly big deal, we was in room 301 which is right next to a fire door, it closes really loudly when people are coming through and the banging each time someone was coming in and out of it can be heard very easily but wasn’t too much of an inconvenience :)

Pros: Rib Eye was excellent, room service itself fantastic. In house Starbucks. On site parking.

Cons: On site parking to be paid for. Low water pressure of shower. Square toilet seat built for Lego shaped people. Carpet frayed and wallpaper peeling from wall.

Pros: Excellent location, clean rooms, well stocked bar that is open late

Pros: breakfast, ambiance, bright fresh room

Cons: the curtain was a little broken and the wardrobe was odd, could do with an ice machine

Pros: We ate both evening meal and breakfast here. The food was absolutely amazing! Highly recommended. The hotel was comfy, staff helpful and we had a lovely stay. Stayed here as it was so close to the WB Harry Potter Studios Tour and it was so worth it. Location brilliant, took 10 mins to drive to the studios. Will definitely be back :) thanks!

Pros: Room was really clean

Cons: Having to pay for the carpark

Pros: Great location, friendly staff, kids eat free, Starbucks in the lobby, it was a perfect spot for a couple of nights while visiting Harry Potter Studios.

Cons: Not easy to get to from Heathrow. The cab was a set fair of 100 GBP.

Cons: Wifi signal is terrible

Pros: We we're celebrating our anniversary and the staff had put a really nice complementary plate with fruits and cakes in our room,

Cons: The staff was excellent, kind & very serviceable. However I think the hotel would benefit from having some local more seasoned staff was well, who can inform on nice things to go do or see in the neighborhood from their own experience

Pros: My check out was 13:00 to 14:00 it was special request but staff was keep calling since 11:00 nonstop it was really annoying night staff nice very nice day staff really horrible I would never go back there again.

Cons: Comfortable bed, toothbrush,toothpaste.

Pros: We were making a family visit and the hotel's location was ideal for our overnight stay. The onsite car parking is convenient and reasonably priced. We had our evening meal out in Watford but enjoyed a good tasty breakfast in the hotel restaurant the next morning. The hotel has a smart contemporary décor in the public areas and our room was well equipped and comfortable.

Cons: Nothing really, the hotel is very good value for money.

Pros: Very helpful and friendly staff , excellent food at the restaurant . the hotel furniture and look is great and very confortable , the fitness room is great

Cons: the room was very noisy , maybe the protection against noise should be improved . I was unable to sleep due to outside noise .

Pros: Location, cleanliness

Cons: Price

Pros: Stunning views over the Thames, delicious duck salad on room service and a very comfortable room. Great spa facilities and massage.

Cons: Very busy when we stayed so the pool and spa was quite crowded. We opted for a walk along the Thames and a later spa session to avoid the crowds

Pros: Beautiful location, and world class spa

Cons: Nothing

Pros: Awesome spa facilities, the whole place was clean.

Cons: The rooms were very hot and no way to control air conditioning. The staff at check in lacked any listening skills or emotional awareness. We requested english breakfast tea bags in the morning as the room had none and the porter delivered earl grey?! In too much of a rush to get to an event to chase. Hotel is right in Heathrow flight path so very noisy for most of the night when the window is open (as room to hot!)

Pros: Staff superb very friendly vibrant atmosphere

Cons: Absolutely Nothing

Pros: I was completing in the Thames Path Ultra 100km challenge and had hiked 31 miles to get to Runnymede. I liked everything about the hotel from the great welcome I received at check in, the comfort and facilities of my room, and the friendliness of the bar and food service staff. I left in the early hours of the next morning completely refreshed. I totally recommend this hotel.

Cons: Nothing, it was all good !

Pros: Breakfast was the main reason we came back to the hotel, we loved the buffet service and gourmet produce available with a view of the river. Our room this time was smaller than our last but equally comfortable and lovely. The dinner was nice at the Lock and Bar Kitchen and the wine was incredible.

Cons: Check out is a bit ridiculous, really dampens the mood on the way out when you have to queue for 20 minutes just to leave. Maybe a different service could be offered? The spa was nice, not enough loungers though and we had to sit on the floor. Also, big groups of regulars walked around owning the place so we couldn't get into the hot tub or into the nice adult only quiet section.

Pros: We ate in one of the restaurants. The food was pleasant and good value. The room was nice.

Cons: This is the second time we have stayed and it is a nice hotel. Not a "you must stay there." but a perfectly pleasant hotel with friendly staff.

Pros: Charming staff

Cons: Choice of firmer pillow

Pros: Very friendly and helpful staff. Clean, comfortable and pleasant room with lovely view of the Thames, good breakfast.

Cons: Lack of mini bar, room rather small.

Pros: Everything! The location was superb and the staff were so friendly. Defo go back

Pros: Super duper friendly staff. Especially Julian.

Cons: Nothing

Pros: Location is everything

Cons: Nothing

Cons: Very noisy until 3am on our first night and needed a call to reception to shut them up. Ok second night.

Pros: Location was lovely. Breakfast had a good selection and staff were very friendly and helpful.

Cons: Lovely comfortable bar and enjoyed the atmosphere. Went to order another drink and was told the bar was closed, no last order had been called or advised. Would have liked another drink as we were staying there. People that were aware of this had ordered up front. We could hear them from our room for quite a while. Rather upset that we were not down there enjoying our family get together.

Pros: friendly staff, wonderful location

Pros: The location everything just steps to reach

Cons: Thames river amazing view from the balcony

Pros: Everything! Staff was really nice, the hotel itself was great and it was really nice

Cons: There was certain noise in the evenings which was a bit bothering.

Cons: Shower bracket broken

Pros: Excellent service and delicious food

Pros: Lovely hotel Food was fab

Cons: Shower in bath was poor Guests walking through eating area not great

Pros: We like the cleanliness, the peace and quietness. We like the easy access to parking and we enjoyed the restaurant.

Pros: The staff were excellent, the hotel clean and the location perfect for my requirements

Cons: I couldn’t stay longer

Pros: Great location, very clean room, and excellent breakfast.

Pros: Good parking wifi and breakfast

Cons: Nothing to complain about

Pros: Very helpful and friendly staff who went out of their way to make my short stay very pleasant

Pros: Stayed for one night, whilst in the area for a friend's birthday celebration. Friendly welcome. Large, clean and comfortable room at a good price. Couldn't comment on the food as I didn't in as out with friends.

Pros: Location is great along with facilities and service

Cons: I have stopped here several times prior to flying out of Heathrow. Its excellent value. The room, food and service were all excellent. Great start to any holiday

Pros: Lovely hotel, nice clean rooms. Staff were really helpful and went out of their way to help .

Pros: The design and lay out was very modern, but at the same time very homely. A lovely atmosphere. Restaurant excellent.

Cons: Very minor point had slight problem with shower.

Pros: The total surprise of how lovely the hotel and rooms were for the price we paid. Also the closeness to Heathrow airport.

Pros: Very friendly staff and conveniently located next to Heathrow for those early morning flights.

Pros: Friendliness of staff. Homeliness. Good meals. It was nice getting away from hustle and bustle while still being in touch.

Pros: 1) Hotel staff very excellent. 2) comfortable bed.

Cons: 1) There is no heating in the room and bathroom. 2) Some noise of aircraft.

Pros: 1) Hotel staff very excellent. 2) comfortable bed.

Cons: 1) There is no heating in the room and bathroom. 2) Some noise of aircraft.

Pros: Hotel is closer to bus stop and comfortable if public transport is used Hotel staff can help in booking / arranging cabs

Cons: The hotel is not closer to any stores

Pros: Location, staff, facilities

Cons: No

Pros: The wow factor was being upgraded at check in.

Cons: Pricing in the restaurant

Pros: The cleanliness. It is the most important quality in a hotel for me.

Cons: I was a little sad that only one restaurant was available during my stay. I also was hoping to use the sauna, but found out I was required to pay a fee.

Pros: Next to Terminal 5.

Cons: No 13-amp sockets by the beds.

Pros: Bed was very comfortable, the slippers were a great amenity

Cons: Short stay

Pros: Ideally situated to Terminal 5 with just a short 5 minute covered walk

Cons: We had a nice large bathroom but the shower door fitting needed attention as the door would not fully close and caused water loss into bathroom. Reception notified on our departure

Pros: The proximity to terminal 5. Felt very safe and a nice hotel. Will stay there again when I m in London.

Cons: Not really

Pros: Perfect location for travel in and out of Heathrow Terminal 5

Cons: Late I. The night the switch which controlled lights and air conditioning failed. I called the front desk twice after midnight with no answer. Had to dress in the dark at 5:30 am.

Pros: For T5 it was perfect

Pros: Convenient for Heathrow Airport

Cons: Cost, very expensive as was the meals

Pros: Location to LHR.

Cons: Room size, bed size, bed comfort and comfort. The downstairs bar and food service was non existent. They claim to upgrade us but I am concerned that they really do not upgrade. If this room was an upgrade then I would have rather had the original booking because at least I could have slept.

Pros: Very well located for T5

Cons: None

Pros: Close to the airport yet clean and comfortable with a great restaurant.

Cons: Nothing

Pros: Bed was very comfortable!!

Pros: Excellent

Cons: Nothing

Pros: The hotel was close to Heathrow airport. From the Central Bus Station at Heathrow, you can get on a bus that will take you right there- and it’s free.

Pros: The location was perfect for our 3 layovers at Heathrow. It was close, food was good, bed was comfortable. And the staff was wonderful - every time, but especially Roberto on our last stay! Would stay there again.

Pros: Good sound insulation, comfy bed and pillows, generally easy access for business traveller arriving and departing from Heathrow

Cons: You should make more effort to make people aware of free local buses to/from airport, which stop to use coming from airport. Tried the Hotel Hoppa once, it was a waste of time unless you did not know where the hotel was.

Pros: Friendly and approachable staff.

Pros: Convenient to Heathrow. Hand a 14 hour overnight stay on way back to Canada from Greece. Very comfortable beds. Rooms looked recently renovated. Usual amenities for mid range hotel

Cons: Breakfast buffet only and fairly expensive for the three optional breakfasts. Elevators very busy at checkout (10:00 am). On first floor and first 3 elevators full. Walked down to lobby twice with bags before my wife found an elevator with room for her to come down with last bag

Pros: Lovely modern rooms, breakfast nice.

Cons: We had twin room, the room was bit small but the beds are small singles and very soft, nearly rolled off couple times.

Pros: Convenient to airport- yet very quiet

Cons: No bottle water in room

Pros: Very comfortable bed

Pros: Location was excellent for access to Heathrow - particularly terminals 1, 2 & 3. The breakfast was good for a continental breakfast - there were some hot foods. Everything was fresh. The staff were helpful. There is a small bar in the hotel, but you also have access to the bar and restaurant next door. There was a free shuttle to the airport. The rooms were clean and comfortable. The 12:00 pm check out was a bonus.

Cons: Nothing

Pros: Comfy bed and staff helpful

Pros: Top drawer location with an excellent breakfast to boot. Very accessible with the Metro station so close.

Cons: Queued for a long time to check out and room was very not even with air con on lowest setting. Other than that - great

Pros: The bed was huge and comfortable

Cons: The breakfast buffet was huge but not of very good quality. The coffee and hot chocolate were even quite bad. The showerhead in our bathroom was moldy even though the rest of the room and bath was quite clean. For a Hilton I found this unacceptable though. Another detail were the missing buttons to call an elevator. The covers on some were missing... details, I know, but they conveyed an overall impression of “we don’t really care about this hotel, we’re only working here”.

Pros: New and clean

Cons: Very minor things: - No natural light in swimming pool. - Car park not connected internally to hotel -

Pros: Perfect location relative to the stadium; could not be closer

Cons: Somehow ended up in a room for handicap. Made the bathroom a little awkward. Minibar was not stocked - had to call room sevice.

Pros: Leisure facilities and location were superb

Cons: Nothing

Pros: Staff very friendly. Accommodation very clean. Breakfast good value. Location for arena and stadium excellent.

Cons: Ventilation fan noisy.

Pros: Room was nice,location was too good. Its not in the city but it soo good, you get every shop on your footstep, london designer outlet where you can find everything in a very discounted price. Metro and bus stop is very near. Supermarkets is just 200meter, sainbury, coop, tesco. Wembley central station market is also very near and good for shopping. Oxford street they charged you extra but this area is good for big brand cheap shopping. Room and lobby, pool sauna , sky bar all perfect Just they need to look at their breakfast which was very bad.

Cons: First of all, the reception guys they are not well behaved, but those who works at night they were good. Breakfast was bad, please dont waste money on that, same breakfast menu everyday.

Pros: The place is very good a nearly best outlet

Cons: Some rooms are bad smell and service is too bad

Pros: Excellent location for Wembley Arena, the SSE Arena and local shopping centre. Also great for the tube and local transport for getting into the city.

Pros: Prompt and efficient check-in, pool and facilities, spacious rooms and public areas, availability of Executive Lounge.

Cons: At check-in and in the room information binder it says that the Executive Lounge is open to 9pm. However, the hot food and alcohol was removed before then. Someone did come round (at 8pm) to tell us this was happening, so we immediately went up to get a snack and a last drink, only to find that all the hot food and alcohol had already been removed.

Pros: Quiet location, free wifi in my room.

Cons: Room was poorly lit, dark, dingy, furniture tied and dated, room well worn. Arrived after dark,Terrible to find reception and correct parking, very dark, didn't like walking around alone. poor signage. Hotel staff helpful and making the most of a hotel needing a good update. Stayed in a lot better for less. Food was average and overpriced.

Cons: Bed a bit too hard for me.

Pros: Wonderful warm a d friendly service.

Pros: Hotel was excellent in all respects, a special commendation to Angela on reception who was very pleasant, and very professional.

Cons: The fact that booking. Com cancelled my original booking then booked the room for 2 nights as opposed to 1 night when all I wanted was to add a night to my original booking. By cancelling the original booking, I was charged for 2 nights and the 1 night. Being overcharged by £72.90. I did receive a refund from the hotel but it took a while. NOT IMPRESSED WITH BOOKING.COM

Cons: The key card did not working meaning I had to walk all the way back to the reception which was a fair walk with heavy bags. Staff already knew there was a problem as another guest had to do the same thing 3 times! Appalling the way they dealt with situation. And they put two beds put together to make a ‘double’ which was not stated and when addressed staff were rude and condescending.

Pros: Breakfast was nice. My favourite thing about the facility was the grounds --peaceful trails / gardens on the property.

Cons: Dinner portions could have been larger.

Pros: Beautiful grounds and building

Cons: Nothing

Pros: The public areas are lovely and very atmospheric.

Cons: The room was average - a bit "tired", lots of hot water but not great pressure, flooring in bathroom was slightly ripped. heating not working but they brought us a portable radiator.

Pros: I was very impressed how cleaned was our room and the bathroom as well. The owner was is a very lovely lady. Definitely I recommend it.

Pros: excellent location, high level privacy and thorough cleaning every day

Pros: Ousha was an excellent host. I found the room to be simple and well equipped for my short stay. I did go during a particularly hot time of the summer this year and found the two bottles of water in the room to be a really nice touch, as was the fan.

Cons: No comment

Pros: This is a room only let but very clean and convenient. Owner both welcoming and helpful. I stayed on the hottest night of the year, and with no Air Con was difficult to sleep, but that was a one off, and I would definately use again. Parking on site a real bonus for the area.

Cons: Nothing.

Pros: We had just a room with no breakfast but there are dozens of places in London where you can get a super breakfast. Our room was excellent. A large double bed and a large single which we did not use. There was an en-suite bathroom which had wc, sink and a shower with good pressure. The room was very clean. There were tea and coffee making facilities. The owners were wonderful people and the lady let us park outside.

Cons: Absolutely no problems.

Pros: It's very cosy and clean. Perfect for an easy commute into London via Queensbury tube station. Free easy parking.

Cons: The front door was a little sticky but really having to find fault for this section. We were very happy.

Pros: The room was a good size clean and tidy perfect for a stop over. I was apprehensive about the shared bathroom but it was absolutely fine and worked well.

Cons: As it was a lovely bright day the room was very light from 5am.but the shutters were lovely on the windows but maybe not dark enough? But that’s a small thing.

Pros: Friendly welcome , free off street parking. Immaculately clean with good amenities Great location within walking distance of tube and shops perfect for our needs thank you !

Cons: Fabric conditioner in bedding triggered some allergy symptoms.

Pros: Pleasant and tidy property Good location from tube Good location from Wembley Stadium

Cons: All good

Pros: It was very clean.

Cons: I didn’t really see the owner at all.

Pros: I wasn't driving, so was using public transport and bus stop right outside of the hotel, so easy to get to. And decent restaurant

Cons: Nothing

Pros: Excellent staff and cable offerings.

Cons: Room was plain and reflects managment's desire to economize.

Pros: Location. Bus service to airport

Cons: Nothing

Pros: easy access from airport, breakfast was exceptional

Cons: all good

Pros: Did not have breakfast at the hotel

Pros: Very clean Friendly staff Good food especially breakfast Close to the airport

Pros: Easy location; great parking on site.

Pros: Perfect location and value for money.

Pros: The whole experience was a good one, the hotel is very close to the airport which makes for easy access for people travelling.

Cons: The only thing i didn"t like was the shower over the bath, when you are getting a bit older it is difficult to get in and out of, i would recommend that if you are building new hotels this is something to be looked into.

Pros: The place is just very convenient for us like travellers

Cons: Nothing at all

Pros: The price was good. The meal in the restaurant was good price and tasty.

Cons: The bed not too comfortable. The room above could here them walking around.

Pros: Bed very comfortable, convenient to airport I always stay there when I fly from heathrow

Cons: I’m a Starbucks girl !!

Cons: It was really inconvenient that the flush button was behind the closet covers. There were some stains on the bedclothes and they didn't seem clean.

Pros: The location was ideal, and it was very clean. Surrounded by shops and restaurants.

Cons: The staff member was abrupt when we arrived. Not a friendly welcome.

Pros: The location is perfect. It's near the Tube station and London Designer Outlet. The room is nice, clean and comfy. The staff are helpful.

Cons: There is no shower box's door, and they did not provide foot towel.

Pros: Pleasant staff. Easy check in. Clean room. Good location. Would book again.

Cons: Nothing to report.

Pros: Stylish, comfy and brilliant blackout curtains! Great parking too!

Cons: Filthy windows and expensive breakfast

Pros: Executive room very spacious and comfortable. Quiet. Excellent location for link to city.

Cons: If I had to be picky - breakfast not cracking especially on a busy morning but I’ve certainly experienced far worse in other places. Honestly - CANNOT COMPLAIN!

Pros: Breakfast was great, area fantastic. Comfy beds

Cons: Stains on the carpets, shower not hot enough

Pros: Great location and amazing breakfast, would 100% recommend.

Pros: Bed was so comfortable, I think it was a memory foam mattress! My partner and I were going to watch Russell Howard at the SSE Arena so it’s very good location for that! About 30 mins from kings cross on the tube and you have to change so it goes quick!! Staff were very polite too!

Pros: The breakfast and the bed

Cons: The cleaning staff knocking on our door at 8am

Pros: perfect location for our terminal at the airport. Didn't use the facilities but a good little pub down the road where food and drink is served. The room was large and very comfortable and an added bonus is that we had a view of the runway which was interesting

Cons: I couldn't find anything that I didn't like. Excellent location for our needs.

Pros: The staff were very friendly and check in was efficient. Enjoyed the restaurant and room service, recommended

Pros: Large size room with a very comfortable king size bed. I called the concierge to ask for an international adapter and they brought one to my room within minutes.

Pros: Great location and quiet

Pros: Well located, easy access, good quality to decor. Good staff attitude

Cons: Nothing

Pros: Proximity to Heathrow

Cons: No

Pros: Close to airport

Pros: Stayed in the hotel as it was holding an event I was spending the weekend at. Beds were comfy. Amazing views of the runway from our window but not too loud that the planes kept you awake at night.

Cons: Breakfast was mediocre as was the room service. Not much variety and quite pricey.

Pros: Very Comfortable, friendly and helpful staff and a great place to start a holiday from Heathrow

Cons: Nothing

Cons: Transportation from the airport at night too sketchy, not on time, not following timetable

Pros: Everything

Pros: The breakfast was very well cooked and presented. The restaurant for evening meals was also good and the food excellent. Beds are very comfortable and the rooms are clean. Very convenient for the airport and staff are very happy to organise transfers.

Cons: Biscuits with the tea making would be a bonus!