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Passenger van |
Premium |
SUV |
Full-size |
Standard |
Luxury |
5 locations in Plainfield
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Reviews
6.8 Okay
Sep 2020
Pros:
Staff was friendly, helpful and proactive. Thumbs up for this crew working at this location.Cons:
I understand about not letting people go inside due to pandemic issues. But please find a way to accommodate customers while waiting outside without having to be exposed to sun and rain. There must be a better way to operate. I also fell bad for these young staff working under these poor conditions. This is purely a top management responsibility.2.0 Poor
Jul 2020
Pros:
I had a reservation for 6pm. I called to let them know I was on my way. They said we close at 6pm. I said how was I able to make a reservation for 6pm of you close at 6pm. He said "how far are you?" I will wait, When we got there we called, no answer and the door was locked.Cons:
If he was nor planning on waiting for us then he should have said that on the phone and not made us waste or time.6.0 Okay
Dec 2019
Pros:
Staff was helpful8.8 Very good
Sep 2019
Pros:
Vehicle was outstanding, very clean. Fantastic ride.Cons:
Please do not put the $250 deposit in fine print, that’s super sketchy and makes me want to not give my business to you.8.0 Very good
Aug 2018
Pros:
pickup was good,friendly guy,didn't take long10.0 Wonderful
Aug 2017
Pros:
Easy pickup and good price. Nice car.2 locations in Plainfield
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Reviews
10.0 Wonderful
Aug 2020
Pros:
Best price staff very friendly helpfulCons:
Nothing5.2 Fair
Aug 2020
Pros:
The rental car was a perfect choice.Cons:
Dropping off of the vehicle was not what I have experienced with other rentals. The lady at the pick-up and drop off was not the most helpful at all. Could have assisted me in a better way and also when I called the 1-800 number agent could have been a better representative of your company. With out going into this further I probably will select a different company.10.0 Wonderful
Apr 2019
Pros:
Extremely pleasant experience!Cons:
Nothing10.0 Wonderful
Jul 2017
Pros:
we got a full size car and it had plenty of room for the four of us with all our luggage. it was clean and very roomy. check in and out was very easy and efficient8.0 Very good
Jan 2017
Pros:
The customer service reps at both locations, South Windham, CT and Sullivant Ave in Columbus, OH, were extremely helpful and courteous. The car was clean and got me to where I needed to go.Cons:
I do not appreciate the fact that I was charged an additional day of rental. This is an error. I will be calling your corporate hq to have the erroneous charges removed from my account.One location in Plainfield
Filters
Reviews
4.0 Mediocre
May 2024
One location in Plainfield
One location in Plainfield
Pick-up location | Plainfield |
---|---|
Car types | Van |
Rental locations | 1 |
Airport locations | 0 |