Pick-up location | Plainfield |
---|---|
Rental locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Enterprise
8.4
Excellent
17 reviewsCleanliness
9.0
Comfort
6.0
Pick-up/Drop-off
9.0
Value for money
9.0
6 locations in Plainfield
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Reviews
6.8 Good
Sep 2020
Pros:
Staff was friendly, helpful and proactive. Thumbs up for this crew working at this location.Cons:
I understand about not letting people go inside due to pandemic issues. But please find a way to accommodate customers while waiting outside without having to be exposed to sun and rain. There must be a better way to operate. I also fell bad for these young staff working under these poor conditions. This is purely a top management responsibility.2.0 Mediocre
Jul 2020
Pros:
I had a reservation for 6pm. I called to let them know I was on my way. They said we close at 6pm. I said how was I able to make a reservation for 6pm of you close at 6pm. He said "how far are you?" I will wait, When we got there we called, no answer and the door was locked.Cons:
If he was nor planning on waiting for us then he should have said that on the phone and not made us waste or time.6.0 Good
Dec 2019
Pros:
Staff was helpful8.8 Excellent
Sep 2019
Pros:
Vehicle was outstanding, very clean. Fantastic ride.Cons:
Please do not put the $250 deposit in fine print, that’s super sketchy and makes me want to not give my business to you.8.0 Excellent
Aug 2018
Pros:
pickup was good,friendly guy,didn't take long10.0 Excellent
Aug 2017
Pros:
Easy pickup and good price. Nice car.Hertz
8.4
Excellent
9 reviewsCleanliness
9.3
Comfort
9.3
Pick-up/Drop-off
7.3
Value for money
8.0
2 locations in Plainfield
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Reviews
10.0 Excellent
Aug 2020
Pros:
Best price staff very friendly helpfulCons:
Nothing5.2 Okay
Aug 2020
Pros:
The rental car was a perfect choice.Cons:
Dropping off of the vehicle was not what I have experienced with other rentals. The lady at the pick-up and drop off was not the most helpful at all. Could have assisted me in a better way and also when I called the 1-800 number agent could have been a better representative of your company. With out going into this further I probably will select a different company.10.0 Excellent
Apr 2019
Pros:
Extremely pleasant experience!Cons:
Nothing10.0 Excellent
Jul 2017
Pros:
we got a full size car and it had plenty of room for the four of us with all our luggage. it was clean and very roomy. check in and out was very easy and efficient8.0 Excellent
Jan 2017
Pros:
The customer service reps at both locations, South Windham, CT and Sullivant Ave in Columbus, OH, were extremely helpful and courteous. The car was clean and got me to where I needed to go.Cons:
I do not appreciate the fact that I was charged an additional day of rental. This is an error. I will be calling your corporate hq to have the erroneous charges removed from my account.10.0 Excellent
Jun 2021
Pros:
Yes, Patty was absolutely helpful, professional and overall perfect at providing customer service and making my rental very easy.10.0 Excellent
Aug 2020
Pros:
Best price staff very friendly helpfulCons:
Nothing5.2 Okay
Aug 2020
Pros:
The rental car was a perfect choice.Cons:
Dropping off of the vehicle was not what I have experienced with other rentals. The lady at the pick-up and drop off was not the most helpful at all. Could have assisted me in a better way and also when I called the 1-800 number agent could have been a better representative of your company. With out going into this further I probably will select a different company.10.0 Excellent
Apr 2019
Pros:
Extremely pleasant experience!Cons:
Nothing10.0 Excellent
Jul 2017
Pros:
we got a full size car and it had plenty of room for the four of us with all our luggage. it was clean and very roomy. check in and out was very easy and efficient8.0 Excellent
Jan 2017
Pros:
The customer service reps at both locations, South Windham, CT and Sullivant Ave in Columbus, OH, were extremely helpful and courteous. The car was clean and got me to where I needed to go.Cons:
I do not appreciate the fact that I was charged an additional day of rental. This is an error. I will be calling your corporate hq to have the erroneous charges removed from my account.Budget
No score is available
Cleanliness
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Comfort
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Pick-up/Drop-off
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Value for money
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One location in Plainfield
Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Plainfield