AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The breakfast is a fresh continental breakfast, meeting expectations. It's a simple but good breakfast.
Are there any concerns about the cleanliness of the rooms?
Some guests mentioned that the cleanliness of the rooms and bathrooms was questionable. However, the property is generally very clean.
How is the hotel's staff and customer service?
The staff is described as very friendly and helpful, with specific mentions of staff members going out of their way to assist guests.
What are the nearby attractions and activities?
The hotel is conveniently located near various attractions, including Mamita's Beach Club, Playacar Golf Club, and Parque Xplor, offering a range of activities such as scuba diving, snorkeling, and golf.
Is there any feedback about the beds in the rooms?
Some guests mentioned that the beds were not comfortable, with specific concerns about the size and squeakiness of the king-sized bed frames.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests recommended choosing a room facing the sea to enjoy a quieter environment and avoid potential street noise.
Consider Room Location
Guests suggested requesting a room away from Calle 16 to minimize noise disturbances at night.
Check Room Amenities
Some guests mentioned that the kitchen could be better equipped, so it might be helpful to inquire about the available kitchen amenities before arrival.
Be Mindful of Noise Levels
Guests advised that the hotel's proximity to the action on 5th Avenue also means potential noise at night, so light sleepers may want to prepare accordingly.
Request Daily Room Cleaning
Several guests expressed a preference for daily room cleaning instead of the standard every 3rd day service, so it could be beneficial to request this in advance.
Explore Nearby Activities
Take advantage of the hotel's convenient location, with various activities and a mall in close proximity, as recommended by guests.
Engage with Helpful Staff
Many guests praised the friendly and proactive staff, particularly mentioning individuals like Liliana, Miguel, and Carla for their exceptional service and helpful recommendations.
Consider Room Comfort
Some guests noted issues with uncomfortable beds and limited hot water, so it may be worth checking with the hotel about bed options and water heating before booking.
Be Aware of Breakfast Options
While the continental breakfast met expectations for some guests, others found it basic, so it might be helpful to set breakfast expectations accordingly.
Inquire About Parking
Due to limited parking, guests recommended checking with the hotel in advance, especially for those traveling by car.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | December | $165 | $185 |
Cheapest month to stay with an average 30% drop in price. | Most expensive month to stay with an average 101% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at Acanto Playa del Carmen, Trademark Collection by Wyndham is November, with an average nightly rate of $156. The most expensive month is December at $384 per night.
The cheapest day to book Acanto Playa del Carmen, Trademark Collection by Wyndham is Monday, with an average nightly rate of $148. The most expensive day is Saturday at $221 per night.
To get the best price at Acanto Playa del Carmen, Trademark Collection by Wyndham, book around 4 weeks in advance. This could save you approximately 29% compared to booking last minute.
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.6 mi | Cozumel Intl | 11.8 mi |
