
Hacienda Real del Caribe Hotel
Photos of Hacienda Real del Caribe Hotel
Overview
Hacienda Real del Caribe Hotel is set amongst Playa del Carmen's popular restaurants and eateries, just a short stroll from Terminal Foranea de Autobuses Station. It also has an outdoor pool and a gym.
A variety of personalized services are available for guests of Hacienda Real del Caribe Hotel, like a ticket service, a concierge and an express check-in and check-out feature. Staff are available 24/7 and can assist with booking tours and tickets.
Rooms at the hotel come with hair dryers, refrigerators and showers.
The hotel's restaurant serves breakfast, lunch and dinner, offering guests a pleasant dining experience not far from their room. Those looking to relax with a drink can try out the in-house bar.
Hacienda Real del Caribe Hotel is situated amongst the area's well-known sightseeing attractions, nightlife and shops, and Mamitas Beach Club is within walking distance. Xcaret Archaeological Site and Xcaret Eco Theme Park are just a short car ride from the hotel.
Latest deals for Hacienda Real del Caribe Hotel
Amenities at Hacienda Real del Caribe Hotel
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Body soap
- Air-conditioned
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
General
- Family rooms
- Telephone
- Tile/marble floor
- Pool view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Garden
Things to do
- Beach access
- Bicycle rental
Health and safety
- Daily housekeeping
- Safe
Laundry
- Iron and ironing board
Bedroom
- Alarm clock
Workspace
- Desk
Family friendly
- Babysitting or child care
Pool
- Outdoor pool
Reviews of Hacienda Real del Caribe Hotel
Summary of reviews
Score by provider


The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant?
The hotel's restaurant serves breakfast, lunch, and dinner, offering guests a pleasant dining experience not far from their room.
Are the beds comfortable at Hacienda Real del Caribe?
Guests have mentioned that the beds are spacious and comfortable, although some have found them to be a bit hard.
Is parking available at the hotel?
The hotel has limited parking, and some guests have mentioned challenges with finding a parking spot. However, others have managed to park every day, so it may depend on the period of your stay.
What is the best time to visit Hacienda Real del Caribe?
The high season at the hotel is in February, while the low season is in May.
How is the customer service at Hacienda Real del Caribe?
Guests have described the staff as friendly and accommodating, although some have mentioned instances of poor customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Several guests reported noise disturbances from nearby bars and clubs, especially for rooms facing the street. Consider requesting a room away from the street to minimize noise disruptions.
Check Room Amenities
Some guests mentioned that certain room amenities, such as bathroom accessories and functioning TVs, were lacking. It's advisable to check the availability of these amenities upon check-in and request any missing items promptly.
Consider the Ground Floor
Guests staying on the ground floor reported issues with ventilation and noise from neighboring bars. If you're sensitive to noise or ventilation, consider requesting a room on a higher floor.
Verify Wi-Fi Connectivity
A few guests experienced issues with Wi-Fi connectivity. It's recommended to verify the Wi-Fi functionality in your room upon arrival and request assistance if needed.
Be Mindful of Check-Out Times
Some guests encountered confusion regarding late check-out arrangements. It's advisable to confirm late check-out details in advance and reconfirm them on the day of departure to avoid any misunderstandings.
Explore Nearby Dining Options
Guests appreciated the proximity of the hotel to various restaurants and eateries. Take advantage of the nearby dining options for a diverse culinary experience.
Utilize the Concierge Services
The hotel offers concierge services, which can assist with booking tours and tickets. Guests can benefit from utilizing these services to enhance their overall experience and explore the local attractions efficiently.
Consider Noise Levels for Light Sleepers
Light sleepers may want to be cautious about potential noise disruptions, especially during the night. Bringing earplugs or requesting a room in a quieter area can help mitigate this issue.
Enjoy the Rooftop View
Some guests praised the rooftop for its great sunset views. Consider spending time on the rooftop to relax and enjoy the scenic vistas.
Inquire About Pool Hours and Services
Guests noted that the pool hours could be extended further, and there was no food or drink service available at the pool. If you plan to use the pool facilities, it's advisable to inquire about the operating hours and available services.
Location
What's nearby
- Parque 28 de julio188 yd
- Albertos SCUBA0.3 mi
- La Fe0.5 mi
- Terminal Marítima de Playa del Carmen0.5 mi
- Beyond Diving0.5 mi
- Mexico Blue Dream0.5 mi
- Mamita's Beach Club0.6 mi
- O2 Mexico0.7 mi
- Aviario Xaman Ha0.8 mi
- The Reef Marina1.3 mi
- Playacar Golf Club1.4 mi
- Guadalupe Church1.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hacienda Real del Caribe Hotel
Low season | March |
---|---|
High season | February |
Average price (weeknight) | $48 |
Average price (weekend night) | $58 |
When to book a room at Hacienda Real del Caribe Hotel
KAYAK's top tips for your stay at Hacienda Real del Caribe Hotel
FAQs when booking at Hacienda Real del Caribe Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 8.2 |
---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.9 mi |