Overview

Koox Caribbean Paradise Hotel

5 Avenida Norte Esquina, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2032

$47+

Overall guest ratings

7.3/10 Good
Based on 317 reviews

Review highlights

  • 9.6
  • 8.7
  • 4.3
  • 4.1

Nearby

    Show all

    About

    Koox Caribbean Paradise Hotel puts you within a 15-minute drive of El Camaleon Golf Club and features airport drop-off service (available on request). Guests can enjoy the outdoor pool or take advantage of nearby scuba diving. Plasma TVs, rainfall showerheads, and free WiFi are offered in all rooms.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Car rental
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Pets not allowed
    Less More
    Reviews

    Guest reviews of Koox Caribbean Paradise Hotel

    Overall Rating

    7.3 Good
    Based on 317 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Pool is good."
    • 7.5 "Good breakfast."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 4.3 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      2.2 "78% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      2.4 "76% said rooms were small."
      4.7 "53% had problems with the shower."
      3.8 "62% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
    • 3.3 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      3.7 "Air conditioning was criticized by 63%."
      2.4 "76% said rooms were small."
      2.5 "75% thought it was too noisy."
    • 2.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
      2.5 "75% criticized the plain hotel."
      0.0 "100% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 202 reviews
    • 9.6 "Terrific location."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.4 "Average cleanliness."
    • 3.7 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.2 "78% said rooms were small."
      2.1 "79% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      3.2 "Air conditioning was criticized by 68%."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.5 "65% complained about the elevator."
    • 2.9 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      3.2 "Air conditioning was criticized by 68%."
    • 1.7 "Horrible vibe."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 91 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Pool is good."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.2 "Average cleanliness."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
    • 4.3 "Rooms are not good."
    • 3.0 "Quite uncomfortable."
    • 1.6 "Horrible vibe."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 22 reviews
    • 9.6 "Terrific location."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.3 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map