Reina Roja Hotel - Adults Only

8.3
Excellent

Based on 950 reviews
 
Calle 20 entre 5th y 10th avd., 77710 Playa del Carmen, Quintana Roo, Mexico
  +52 984 877 3800
Reina Roja Hotel - Adults Only - Playa del Carmen, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
TripAdvisor $71
Roomer $73
EasyClickTravel $74
TripAdvisor
per night
Roomer
per night
EasyClickTravel
per night

Good to know

Distance to city center 0.6 mi
Location rating 9.3
Nearest Airport Cancun
Distance to airport 30.6 mi

Rooms

Check-in
Check-out

Deluxe Rooms

$71+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$105 per night
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Unknown
$114 per night
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Unknown
$123 per night
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Unknown
$147 per night
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Unknown
$159 per night
IMAGE
Unknown
$234 per night
IMAGE
Unknown
$71 per night
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Unknown
$73 per night
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Unknown
$74 per night
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Unknown
$75 per night
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Unknown
$76 per night
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Unknown
$76 per night
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Unknown
$77 per night
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Unknown
$79 per night
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Unknown
$80 per night
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Unknown
$84 per night
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Unknown
$85 per night
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Unknown
$86 per night
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Unknown
$87 per night
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Unknown
$89 per night
IMAGE
Unknown
$91 per night
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Unknown
$96 per night

King Rooms

$166+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$166 per night
IMAGE
King bed
$187 per night

Standard Rooms

$91+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$110 per night
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Unknown
$125 per night
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Unknown
$91 per night
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Unknown
$91 per night
IMAGE
Unknown
$91 per night

Reviews

Traveler rating

63
34
13
6
1

Time of year

Traveler type

Show reviews that mention

+
breakfast choices very limited in 11 reviews
chic design in 12 reviews
free drinks in 8 reviews
friendly and accommodating in 8 reviews
hot water in 39 reviews
hotel were very nice in 43 reviews
little bit in 13 reviews
location breakfast in 62 reviews
parties downstairs in 2 reviews
playa del in 6 reviews
recommended and definitely in 3 reviews
restaurant great in 10 reviews
roja in 2 reviews
rooftop pool in 39 reviews
shallow deep in 1 review
staff was friendly in 55 reviews
star motel in 1 review
  • Excellent
    Nov 2016
    9.1

    Great place

    Staff was prompt to correct issues

    Would of liked a little more excitement going on balcony with pool ementies, but then I can understand time period of my stay.

  • Excellent
    Oct 2015
    9.1

    Pros: Very friendly staff, great location, nice rooms, good breakfast and good price! Cons: No internet in the rooms, which for us was very important!

    Wifi is very bad

  • Poor
    Mar 2015
    2.0

    Horrible, 2 Star Motel At Best

    If you are looking for a disgusting two star motel, that has the trashiest, dirtiest drunken and loud slobs around, you've found your place. This is at best a 2 star motel. For how much they charge, this is despicable. The hair dryer is the ones on the wall you would find in a 2 star motel, all bathroom toiletries are unuseable and smells really gross. The bed is hard, uncomfortable and wrapped in plastic. There are weird stains on some of the pillows that was really disgusting. There IS no service, and it's really bad when they tried. Management must be awful. Every single time I've asked them to clean the room they had not, and house cleaning managed to try to come into the room to clean every single day for the week i was there for the 3 hours during the day I am actually in the room, all at different times, it's actually remarkable that they managed to do that. Hotel WILL CALL PRIOR TO CHECK OUT TIME TO BOOT YOU OUT. It's very possible that there are prostitutes at this hotel or this is the hotel that local mexican men bring their low end escorts to. Also very dishonest, tries to charge 2-3 times the rate available online, and then when you're about to book, they will then offer to match the pricing, you're better off not booking through them directly to make sure you don't get screwed. Overall, this is a run down, trashy motel that is not worth the money. You will actually experience 4 star or higher service at any of the other hotels in a similar price range including be playa, artisan, or any of the major hotel brands.

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About

Overview

With a stay at Reina Roja Hotel - Adults Only, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

Based on 950 reviews

9.3

Location

8.0

Vibe

5.9

Room

4.9

Cleanliness

Things to Know

  • Nice building
  • Stylish hotel
  • Beautiful architecture

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Car rental
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Night club
Safe
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Terrace/Patio
Adults only
Rooftop
Massage
Laundry facilities
Indoor pool
Hairdryer
Coffee shop
Pets not allowed
Elevator
Currency exchange on-site
Gift shop
Spa
Pool bar

Photos

Reina Roja Hotel - Adults Only - Playa del Carmen - Building All Photos (33)
Reina Roja Hotel - Adults Only - Playa del Carmen - Bar Bar (1)
Reina Roja Hotel - Adults Only - Playa del Carmen - Bathroom Bathroom (2)
Reina Roja Hotel - Adults Only - Playa del Carmen - Bedroom Bedroom (15)
Reina Roja Hotel - Adults Only - Playa del Carmen - Building Building (2)

Location

Most Popular Landmarks

  • Mamita's Beach Club 0.3 mi
  • Muelle Navega 0.3 mi
  • Parque 28 de julio 0.4 mi
  • Playa principal de Playa del Carmen 0.5 mi
  • Yucatek Divers 0.6 mi
  • Calle Quinta Avenida 0.6 mi

Playa del Carmen Travel Guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 1 mi
San Miguel de Cozumel 11.9 mi

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