Basics
Things to do
General
Accessibility and suitability
Bedroom
Dining
Services and conveniences
Media and entertainment
Bathroom
Outdoor
Parking and transportation
Health and safety
Pool
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit The Green Village Hotel?
The high season at The Green Village Hotel is in December, while the low season is in February.
How is the quality of the beds at The Green Village Hotel?
Guests have praised the beds at The Green Village Hotel, describing them as comfortable and spacious.
Is parking available at The Green Village Hotel?
Yes, The Green Village Hotel offers free parking and a shuttle service for additional convenience.
What can guests expect from the food quality at The Green Village Hotel?
Guests can enjoy a variety of dining options at The Green Village Hotel, including a shared kitchen, special diet menus, and a restaurant with good food quality.
How is the cleanliness and customer service at The Green Village Hotel?
Guests have appreciated the cleanliness and the friendly staff at The Green Village Hotel, although some have mentioned concerns about cleanliness and the professionalism of the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Upper Floors
Some guests mentioned that rooms on the upper floors have better views and are quieter, away from the noise of the common areas and rooftop activities.
Consider Bringing Earplugs
A few guests noted that the hotel can be noisy, especially in the evenings, so packing earplugs might help ensure a good night's sleep.
Check Room Amenities
Some guests experienced issues with the air conditioning and shower pressure, so it's advisable to check these amenities upon arrival and request a room change if needed.
Explore Nearby Local Spots
The hotel's location offers easy access to both the tourist area and more residential/local spots, such as 20th Avenue and 25th Avenue, providing a diverse experience of Playa del Carmen.
Be Mindful of Noise Levels
The rooftop activities, including yoga and meditation classes, may create some noise, so guests seeking a quieter environment should be aware of this aspect.
Utilize the Rooftop Kitchen
Despite some feedback about the kitchen's ventilation, guests can take advantage of the rooftop kitchen for cooking and socializing, as well as participating in activities like yoga and meditation.
Consider Age and Language Preferences
The hotel's atmosphere and staff interactions may be more suited to younger travelers fluent in Spanish, as noted by a guest who felt uncomfortable due to age and language differences.
Check for Additional Services
Guests can inquire about available activities and events at the hotel, such as yoga classes, chess tournaments, and wellness programs, to fully enjoy the offered experiences.
Be Aware of Property Type
While described as a hotel, the property is more akin to a hostel, as noted by some guests, so those seeking a traditional hotel experience should consider this aspect before booking.
Manage Expectations on Facilities
Some guests found the communal kitchen and pool area to be less inviting, so it's advisable to manage expectations regarding these facilities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
---|---|
High season | December |
Average price (weeknight) | $55 |
Average price (weekend night) | $35 |