Pros (+) John-Paul, was very nice and very helpful.
Cons (-) It is listed as a hotel, but you have to read carefully, I booked a co-ed dorm, thinking this was a hotel.
3 stars
The Green Village Hotel
Calle 20 Avenida 10 y 15, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 147 6040Photos of The Green Village Hotel
Overview
Hotel with a 24-hour front desk, steps from Quinta Avenida An outdoor pool, a restaurant, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a refrigerator in a common area, and concierge services are onsite. Housekeeping is available on request. The Green Village Boutique Hotel offers 10 accommodations with safes and ceiling fans. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at The Green Village Hotel
- Snorkeling
- Outdoor pool
- Restaurant
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Meeting/Banquet facilities
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
Things to do
- Gift shop
- Beach access
- Board games/puzzles
- Game room
- Darts
- Scuba diving
- Diving
- Snorkeling
- Evening entertainment
- Table tennis
- Windsurfing
General
- Window
- Quiet street view
- Family rooms
- Seating area
- Garden view
- Sofa
- Lockers
- Carpeted
- Pool view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Dining
- Shared kitchen
- Special diet menus (on request)
- Restaurant
- Refrigerator
- Food can be delivered to guest accommodation
Services and conveniences
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Streaming service
- TV
Bathroom
- Shower
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
- Garden
Parking and transportation
- Free parking
- Shuttle service (additional charge)
Health and safety
- Daily housekeeping
- Safe
Pool
- Outdoor pool
- Plunge pool
Family friendly
- Indoor play area
Reviews of The Green Village Hotel
8.0
Very good
511 verified ratings
Wonderful
285
Very good
78
Good
70
Okay
30
Fair
28
Mediocre
10
Poor
10
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, being close to the beach and city center, as well as the friendly staff in some cases. However, many reviews highlighted significant issues with cleanliness, particularly in bathrooms, and several guests experienced poor service or lack of attention from staff. Overall, while the hotel has potential, improvements are needed in these areas to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8 out of 10
169 reviews
10 out of 10
1 review
6.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit The Green Village Hotel?
The high season at The Green Village Hotel is in December, while the low season is in February.
How is the quality of the beds at The Green Village Hotel?
Guests have praised the beds at The Green Village Hotel, describing them as comfortable and spacious.
Is parking available at The Green Village Hotel?
Yes, The Green Village Hotel offers free parking and a shuttle service for additional convenience.
What can guests expect from the food quality at The Green Village Hotel?
Guests can enjoy a variety of dining options at The Green Village Hotel, including a shared kitchen, special diet menus, and a restaurant with good food quality.
How is the cleanliness and customer service at The Green Village Hotel?
Guests have appreciated the cleanliness and the friendly staff at The Green Village Hotel, although some have mentioned concerns about cleanliness and the professionalism of the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on Upper Floors
Some guests mentioned that rooms on the upper floors have better views and are quieter, away from the noise of the common areas and rooftop activities.
Consider Bringing Earplugs
A few guests noted that the hotel can be noisy, especially in the evenings, so packing earplugs might help ensure a good night's sleep.
Check Room Amenities
Some guests experienced issues with the air conditioning and shower pressure, so it's advisable to check these amenities upon arrival and request a room change if needed.
Explore Nearby Local Spots
The hotel's location offers easy access to both the tourist area and more residential/local spots, such as 20th Avenue and 25th Avenue, providing a diverse experience of Playa del Carmen.
Be Mindful of Noise Levels
The rooftop activities, including yoga and meditation classes, may create some noise, so guests seeking a quieter environment should be aware of this aspect.
Utilize the Rooftop Kitchen
Despite some feedback about the kitchen's ventilation, guests can take advantage of the rooftop kitchen for cooking and socializing, as well as participating in activities like yoga and meditation.
Consider Age and Language Preferences
The hotel's atmosphere and staff interactions may be more suited to younger travelers fluent in Spanish, as noted by a guest who felt uncomfortable due to age and language differences.
Check for Additional Services
Guests can inquire about available activities and events at the hotel, such as yoga classes, chess tournaments, and wellness programs, to fully enjoy the offered experiences.
Be Aware of Property Type
While described as a hotel, the property is more akin to a hostel, as noted by some guests, so those seeking a traditional hotel experience should consider this aspect before booking.
Manage Expectations on Facilities
Some guests found the communal kitchen and pool area to be less inviting, so it's advisable to manage expectations regarding these facilities.
Location
Calle 20 Avenida 10 y 15, 77710 Playa del Carmen, Quintana Roo
What's nearby
- La Fe263 yd
- Beyond Diving400 yd
- Mexico Blue Dream0.3 mi
- Mamita's Beach Club0.3 mi
- Parque 28 de julio0.4 mi
- O2 Mexico0.4 mi
- Albertos SCUBA0.6 mi
- Terminal Marítima de Playa del Carmen0.8 mi
- Aviario Xaman Ha1.1 mi
- Guadalupe Church1.1 mi
- 5th Avenue1.3 mi
- The Reef Marina1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Green Village Hotel
Low season | April |
|---|---|
High season | December |
Average price (weeknight) | $23 |
Average price (weekend night) | $19 |
When to book a room at The Green Village Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Green Village Hotel
FAQs when booking at The Green Village Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Cozumel |
Distance to airport | 12.0 mi |
Everything you need to know for your stay in Playa del Carmen
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