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Great location fo nearby walks Very miserable, unhelpful staff. Restaurant closed. Little choice of restaurant in walking distance - Arena de Cabrales or Cain would be a better choice
Close proximity to the Care de Gorge walk
Great position. Room functonal. Some of the staff a bit grizly. Breakfast very Spartan. If trecking worth bringing own stove if you want a cup of tea
The friendly staff and the relaxed atmosphere. 1. The fact that the other guests were not careful at all when closing the doors. It was very annoying. 2. We were supposed to pay €213, but we ended up paying €213,61. It is not a great difference but we cannot understand why that happened.
location of hotel is very good, relative to the town and to the Cares Gorge.
Location. The bedroom was very pleasent. Big and confortable bed. Bathroom with window. the breakfast was not appropriate to a 3 start hotel. Cleaning of the room was not very effective.
Great location. Great value.
Able to keep bicycles in safe place
Very very helpful staff, great location.
Fantastic location in the centre of Arenas. Lots of nice bars/restaurants around. 10 minutes drive to Poncebos for access to the Picos de europa national park and the stunning Cares gorge hike. Room was clean and comfortable and the staff were very friendly and helpful. Would recommend this hotel. The only drawback was that the room had no a/c and it was very hot in the middle of August!
The views! Insufficient secure parking, room for 5 cars at the hotel and 30 cars in a field down by the river and the subsequent trek back to hotel.
The location is ideal and you gave clear instructions on how to find it by road. There is ample parking nearby when the hotel car park is full. All staff friendly, helpful & courteous. Room facilities very good. It is a shame that the restaurant is closed for evening meals on Tuesdays. It would save your clients having to hunt around for an alternative restaurant. Most other restaurants in town also close on the same day.
Friendly helpful welcoming staff. Quiet hotel, comfortable serviceable rooms and nice bar. Nice clean swimming pool. Restaurant was not always open in evening although when it was the food was fine. Breakfast could be better
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excellent staff, parking and internet cold in our room, poor lighting for reading.
Location for walking in Picos National Park, really nice room and building.
Location in the center of the Picos . Near to walks. The hotel itself looked beautiful beneath the mountains with a stream rushing past. I read the guest comments and a few mentioned the quality of the food and that it was good value. This was one of the main reasons I booked the room .Although it was only mid September the dining room was closed. A great disapointment!
Pretty hotel on the outskirts of the village. All restaurants are a drive away. Lovely traditional Spanish breakfast.
the confort of the room and the surroundings
large room, nice view car parking
New and clean
Central location. Reasonable cost of drinks and convenient parking. For the cost, this was a good hotel.
Position of hotel and views
Hotel staff very polite.
The staff is excelent (nice and very helpfull). They gave us a room on the top floor with no windows, only a skylight. We could only see the view climbing a chair...
the staff were very friendly, helpfull and were forgiving of our poor spanish language skills. the hotel is very well placed for exploring the picos.
The helpfulness of the staff. They arranged minibuses for us and gave quality information on where we wanted to go
the helpfulness of staff It was next to a main road and noisy and without the windows open it became unbearably hot at night. There was no parking.
pleasant and quiet all OK
The views were stunning and being just outside the town it was also very quiet.The staff were very friendly, cheerful and helpful and the small garden area just outside the reception/ bar area very pleasant to sit in after a day out. The dinning room had a varied and reasonably priced menu and the food was very good. I was surprised not to find a plug in the bedroom as I wanted to charge my mobile telephone. It would also have been an advantage to have a small table to sit at.
Nice cosy atmosphere and friendly staff
We had a very relaxing time at the hotel due to it's brilliant location
had an amazing weekend at this hotel, the staff were absolutely wonderful, they even gave us a lift to a bus station quite a long way from Arenas de Cabrales on the final day. The food was amazing and great value for money, the room was full of character and very clean, and the views all around the hotels are indescribable. The perfect place to stay during your trip to the Picos de Europa mountains.
Very relaxed and friendly, hotel owners always happy to help, and the activities they organised were excellent. Extremely beautiful spot. There could be a bit more communication at the start of the stay about how things are run eg ordering food in the restaurant; how activities are organised.