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The staff did their best to please us. Anything we did not agree with was out of their control. The hotel was rated as superior in location & top-of-the-line.We were promised a view of the lake & and outside balcony.What we got was a ground floor unit with a cement slab outside.The second floor units had no elevator.We paid too much.
Recently updated new paint and room decor Price of breakfast
New and very clean Roadway around back access the site, area under construction.
I likes how clean and new everything was. A bit hard to find.
Compare to luxury hotel which spend a lot money on luxury useless things, this hotel lean towards simple and minimalist but have high quality necessities such as great coffee machines and beautiful paintings. Cannot think of any. If the little entry path to hotel is not at ready-stage counts.
Very modern and clean and great value. Far exceeded expectations.
the continental breakfast was super! The pool was a on the tiny side and too shallow.
Free parking, many malls and restaurants etc are within 1/2 mile, small for the kids, Breakfast room was sometimes so too small/crowdy (E.G. around 09.00 on sundays)
Very convenient for us to visit a friend in a health facility Personel handling food in breakfast area must wear plastic gloves for health reasons
The hotel was close to Georgian Bay for boat rides. no
Friendly staff. Comfortable beds. Breakfast bar was very good. Close to area attractions and shopping.
The room was poor furmitued, not very clean and the beds were bad.
the closeness to the pow wow
they had instant coffee and a water boiler prepared for us in the room besides the standard microwave / tv / refrigerator
Clean, convenient with fridge and microwave and the staff is excellent.
O.K. No bad language. We found the room clean and comfortable. We stayed in room 127, we noticed the bath seemed to be partially blocked.Otherwise, we had a pleasant stay. We were visiting family and will probably come and stay again. I can't think of anything.
Decent hotel for a stay in Midland, clean, comfy and well situated. Quiet.
nothing I confirmed with the hotel 2x to make sure our reservation was as we booked and was told everything was as reserved...queen size bed, no smoking, can bring pets.....I even checked the day of arrival as we were going to be late and wanted to make sure that they would not give our room away...Upon arrival at 11:30 pm.
I would recomend this hotel to anyone, especially with the pet provision. Will use this chain again and again. Nothing
Warm staff, nice room and place. Nice price Nothing
Lovely room with a very comfy bed. Love the full length mirror on the bathroom door and the fact there are 2 areas with sinks. There was no TV service when we there and a big game on! As well the fire alarm went off at 5 in the morning - false alarm. If you get an adjoining room you will hear everything going beside you as the door that connects the rooms is not at all soundproof
the staff was very friendly. the first night the lady at the front desk called to make sure we had everything we needed. Our room was on the ground floor close to the pool. Breakfast was ok eggs, pancakes, cereal, toast, etc. We went to the butter tart festival & bought butter tarts.We enjoyed them but so did the ants. We put 1 of the containers in the garbage & it attracted a whole bunch of ants. the staff vacuumed & sprayed quickly, twice. I was sorry the sauna didn't work
we were informed when we arrived that we were lucky to have the last room and were booked in the 'motel' part of the facility. The suite had a separate living room from the bedroom, nice set up. we were very concerned about the stains on the carpet and sofa. Suite was very dusty and musty. We took pictures. When we checked out we told them about the state of the room and we were given a discount. We insisted the room be inspected!
Great breakfast, great comfy beds Lousy cable/tv quality, staff didn't show for breakfast prep one day
The pool area, jaccuzi, sauna 7 breakfast was great. I had booked 3 rooms but in one of them the flush did not work and that caused a little inconvenience. Other than that everything was good.
Location is very near to 30,000 islands tour. rooms need further improvements. You may see water stains in the toilet bowl.
The room was good size and comfortable. The breakfast was excellent. The hot tub was barely warm. there was a sauna but we couldn't get any heat in it.
the staff was helpful and pleasant people smoking at the entrances of the building and the hallway was dirty.
Great staff, very friendly, tried their very best to accommodate our event. They went beyond our expectations to help.
the size of the pool and the hot breakfast found the Halls carpet dirty... needed to be vacuum..was like that for our 3 days
The size of the pool was great big enough to do laps in which is very unusual. Our room was huge and fanastic.The beds were to die for the best sleep I ever had would love to know what kind of beds they have.Staff are awesome. Great stay! We had some issues with TV, there was none for the 2 days,it was Rogers issue not the hotel. Then we had jacuzzi tub in the room and they had been working on the pipes,rusty water. Manager was great with us though I would return/
price is good.. nice and clean had a dried up spider on sofa chair.. being i have spider phobia it was uncomfortable..
The website said there was 24 hr desk service, but when we called to let then know we wouldn't arrive until 3am, we were told the doors would be locked. However, the manager told us to call when we arrived and he would come and open up and he did in 5min
Price was right. Friendly staff. Nothing.
Area Smoke smell
Not much. It was very over priced. It was an older motel that needs a big facelift. It was a place to sleep, not much more. We had our grandson with us and I was not sure I wanted him playing on the floor. The carpet needed a good shampoo. Towels rough, bedding gray. Not a good experience.
The staff is very friendly and helpful No
Older building but very nice staff and great price. Town closes down early in winter, couldn't find anywhere to eat. Continental breakfast very slim.
The People were clean and help when we needed. Nothing
The staff were very nice and accomodating. we asked for extra pillows and a non-skid bathtub mat. They have a BBQ for everyone on Saturday night. Quiet and Cozy.
friendly staff none
Good mattresses, excellent friendly and helpful staff, air conditioner worked well, tv worked well, fridge worked well, microwave in room, good shower head, lots of hot water, clean shower. Dirty carpet-needs steam cleaning, poorly vacuumed, stained wingback chairs, hairs in corners of bathroom floor, bathroom door didn't shut fully, no blankets, bed coverlet didn't look clean, bedsheets were old and pilled.
Cleanliness was good and front desk was always accessible. The rooms were a little dark. You could always smell smoke even being in a non smoking room
The staff were very friendly. There was free, drive-up parking close to the room. The bed was comfortable and the room inlcude a fridge, microwave and coffee maker. Breakfast was included. Breakfast was no usually availale until after 8:00 am and was limited in selection. The TV was satellite, however there was very little selection available - mostly CBC, CTV, Global etc. The desk chair was broken.
Owner very pleasant. Room was terrible- TV did not work well, it was old and small with few channels, room was dingy and dark, badly maintained, as was the whole hotel.
Great price and conveintly located. No.
Loved how it was a warm welcoming from the owner upon arrival. And upon entering the room, the floor lamp was on and so was the tv. Made you feel welcome and the heat was on. No complaintsðŸ˜„
The room was clean. Very poor choices for continental breakfast...no fruit, no yogurt, no healthy choices. Poor lightening on desk, very uncomfortable chairs to work from.