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breakfast. Glad to see they put the milk in fridge.
The place was very clean and the staff was awesome. I have no complaints
This guest did not leave comments about this hotel.
Friendly people, clean room, and great breakfast. Thanks. 3pm to enter room. It should be 1pm.
Nice Big dining room where we could hang out as a family The front desk personal did not know how to either negotiate or implement something that they had agreed to. They would rather turn away business than try to make additional accommodations available.
I would love to bring my dog to visit my college student but unfortunately no pets allowed
Friendliness n ability to relocate us to diff floor n away from icemaker/elevator. Elevator is better than last time I stayed here. Not enough tables and chairs in dining area.
It's near the university. It's the only real option in town and the owners seem to know it. It is above average for a hotel of this level, but below par for the brand in terms of facility upkeep. The town would benefit from some competition.
I loved the close location to ENMU, the great breakfast offered. The pool was well kept. Just a great place to stay. It will be my preferred hotel when going to Portales. The only thing I noticed, is the difference between Saturday's breakfast and Sunday's. On Sat, the gal keeping food stocked, tables clean did a fabulous job of even serving us more coffee, gal on Sun, trash was over filled, food/utensils empty. Messy.
Great staff especially the lady who does the morning breakfast. She was very warm and friendly. A definite shout out to her..
Room was spacious and comfortable all good
The staff was very friendly and the pool hours were very flexible.
The price was right; I saved about a hundred bucks; it wasn't fancy, but the people were lovely, the room was as good as a more expensive one, the air conditioner worked, it was clean and near places I needed to be. I would go there again. There was no pool.
Did not like the hotel. The hotel was run down and did not like it at all.
Hotel could use some updating but room was clean & location was good for us. Nothing really
We stayed in a room with 3 beds which was great for family, wish more motels had this accommodation. Liked the frig and microwave. Restaurants and shopping in walking distance.
It needs to be mentioned that there is a $10 dollar a night per pet fee not just that they accept pets.
Right across the street from the university and affordable. You don't have many options in Portales and even the branded hotels are not well maintained, so putting up with the very dated rooms and lack of amenities is worth saving $100 a night. The rooms are very dated and the carpet is terrible.
The hotel was in a bad area. The people there were very shady and it smelled terrible. Even with the hotel being unacceptable, we ended up having to pay for the room and finding somewhere else to stay.
Recently remodeled bathroom, microwave and refrigerator in the room. No coffee pot in the room, stained carpet, broken hot water knob in shower, towels had holes in them, stained padded chairs.