Pros: I loved the close location to ENMU, the great breakfast offered. The pool was well kept. Just a great place to stay. It will be my preferred hotel when going to Portales.
Cons: The only thing I noticed, is the difference between Saturday's breakfast and Sunday's. On Sat, the gal keeping food stocked, tables clean did a fabulous job of even serving us more coffee, gal on Sun, trash was over filled, food/utensils empty. Messy.
Pros: The staff was very friendly and the pool hours were very flexible.
Pros: It's near the university.
Cons: It's the only real option in town and the owners seem to know it. It is above average for a hotel of this level, but below par for the brand in terms of facility upkeep. The town would benefit from some competition.
Pros: breakfast. Glad to see they put the milk in fridge.
The breakfast area was very clean.
Pros: The place was very clean and the staff was awesome.
Cons: I have no complaints
Pros: Great staff especially the lady who does the morning breakfast. She was very warm and friendly. A definite shout out to her..
Clean,friendly,convenient and up to date. A nice place to stay. Just don't expect much from the front desk.
Pros: Nice Big dining room where we could hang out as a family
Cons: The front desk personal did not know how to either negotiate or implement something that they had agreed to. They would rather turn away business than try to make additional accommodations available.
Cons: I would love to bring my dog to visit my college student but unfortunately no pets allowed
We were on the backside of the hotel and experienced no train noise. I heard others comment on train noise as they had stayed on the front side.
Pros: Room was spacious and comfortable
Cons: all good
Pros: Friendliness n ability to relocate us to diff floor n away from icemaker/elevator. Elevator is better than last time I stayed here.
Cons: Not enough tables and chairs in dining area.
Pros: Friendly people, clean room, and great breakfast. Thanks.
Cons: 3pm to enter room. It should be 1pm.
Pros: Very nice decor, clean, roomy.
Cons: It would be nice to have more healthy choices for breakfast, such as fruit. Pancakes were not available on a busy Saturday morning.
Pros: Very close to ENMU. It was clean but very old.
Cons: Needs serious updating.
Pros: The service and price
Pros: Right across the street from the university and affordable. You don't have many options in Portales and even the branded hotels are not well maintained, so putting up with the very dated rooms and lack of amenities is worth saving $100 a night.
Cons: The rooms are very dated and the carpet is terrible.
Pros: We stayed in a room with 3 beds which was great for family, wish more motels had this accommodation. Liked the frig and microwave. Restaurants and shopping in walking distance.
Cons: It needs to be mentioned that there is a $10 dollar a night per pet fee not just that they accept pets.
Pros: Hotel could use some updating but room was clean & location was good for us.
Cons: Nothing really
Pros: The price was right; I saved about a hundred bucks; it wasn't fancy, but the people were lovely, the room was as good as a more expensive one, the air conditioner worked, it was clean and near places I needed to be. I would go there again.
Cons: There was no pool.
The hotel was in a bad area. The people there were very shady and it smelled terrible. Even with the hotel being unacceptable, we ended up having to pay for the room and finding somewhere else to stay. Worst hotel experience ever.
Cons: The hotel was in a bad area. The people there were very shady and it smelled terrible. Even with the hotel being unacceptable, we ended up having to pay for the room and finding somewhere else to stay.
Reasonable rates, but not the cleanest place with stained carpet and towels with holes!
Pros: Recently remodeled bathroom, microwave and refrigerator in the room.
Cons: No coffee pot in the room, stained carpet, broken hot water knob in shower, towels had holes in them, stained padded chairs.
Booked room for one night, checked into hotel around 3:00 pm and immediately left for a wedding at 4:00 pm. Before, leaving, we observed the run-down room; this was the worst hotel I've ever booked. The floor under the carpet felt like it was going to cave-in (maybe rotten wood underneath). Carpet was old and dirty; I did not want to take my shoes off and walk on it. The bathroom sink had cracks and the faucet was loose; tub was not any better. Towels looked old and thin. The interior which is also the exterior wall of the closet had foam caulking showing along the inside bottom edge maybe to keep cold air out. The bed made a loud swooshing sound when you sat on it. Room smelt like cigarette smoke. After the wedding, we decided the hotel room was so disgusting, we did not want to stay there and drove late at night, 4 hours back home. I do not recommend staying in this hotel.
Pros: Did not like the hotel.
Cons: The hotel was run down and did not like it at all.
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