The front desk staff was less than helpful. The room was barebones, I’ve seen rooms more stocked at airbnb. Staff could have been more empathetic to requests and given some effort to fulfill them.
4 stars
DoubleTree by Hilton Portland
1000 Northeast Multnomah Street, Portland, OR 97232, United States
Portland, OR
See location+1 503 281 6111Photos of DoubleTree by Hilton Portland
Overview
DoubleTree by Hilton Hotel Portland offers 3-star accommodation in Portland. It is moments from Lloyd Center and Integra Telecom.
Guests staying at DoubleTree by Hilton Hotel Portland can enjoy taking a dip in the outdoor swimming pool (seasonal), working out in the fitness center or unwinding with a drink in the bar. Convenient services include an express check-in feature and a luggage storage facility.
The rooms at the hotel have air conditioning and include a flat-screen TV, a refrigerator and a private bathroom. Also included are wireless internet access and a desk.
The hotel houses Gather Food & Drink, which serves lunch and dinner and provides guests with all they need for an enjoyable night within the hotel. A wide variety of dining options are also found in the surrounding area.
DoubleTree by Hilton Hotel Portland is within a half-an-hour walk of SW 5th-Oak Street Station and Union Station Train Station. Oregon Convention Center, Rose Garden and Rose Quarter are each within walking distance.
Latest deals for DoubleTree by Hilton Portland
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at DoubleTree by Hilton Portland
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Hiking
- Eco tourism
- Golf
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Bathroom
- Hairdryer
- Bathrobe
Bedroom
- Feather pillow
- Alarm clock
Parking and transportation
- Parking
Outdoor
- Balcony
Workspace
- Desk
Health and safety
- Safe
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Portland
7.5
Good
1007 verified ratings
Wonderful
358
Very good
180
Good
166
Okay
96
Fair
73
Mediocre
51
Poor
83
Summary of reviews
Guests say
Guests appreciated the great location and friendly service at the hotel, highlighting its proximity to transportation and local attractions. However, many expressed dissatisfaction with the high extra charges for parking and amenities, as well as issues with room cleanliness and outdated facilities. Overall, while the staff and location received praise, the value for the price paid was a significant concern for many guests.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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No parking included, $27 extra, fees and tax close to thirty, breakfast not included anymore. Eh won’t do again.
Pros (+) great customer service
Pros (+) Service was excellent as you would expect from DoubleTree and the location and transportation options to and from the hotel and around Portland were perfect as I had things to do all over the city including outside of downtown, so this was very centrally located. Bed was comfortable and the hotel itself is a nice facility.
Cons (-) Rooms and building are old and outdated. The bathroom was tiny and tight and old and felt icky (note - it was very clean but it was so dated that it just felt gross). The bathroom was wedged in the corner and the toilet pretty much up against the wall. Wished there would have been a small refrigerator. Also disappointed with the small coffee service near the elevator - boasts Portland Roasting Co ...
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Pros (+) Friendly staff and the warm cookie checking in was an unexpected perk. The location was also perfect and the room was very clean. Especially liked the bathroom
Cons (-) Outdoor pool area so it was closed for the season. Since it is Portland its probably closed most of the year. No real perks for staying there. Had to pay for parking still, no complimentary breakfast or even a simple pastry. If I wasnt on business I'd probably stay elsewhere.
Pros (+) Location and cookies
Cons (-) Rodnets in the area, found hair all over my room, cleanliness is very poor and room was very noisy and fun down. Expected a lot more honestly for the price I paid.
Pros (+) I enjoyed the friendly staff, and I also enjoyed the location! It's right in the middle of everything. I didn't try any of their restaurants but they are all places I would have considered if I had a bit bigger of a budget.
Cons (-) There was alarms set off accidentally during my stay. Was inconvenient to leave my room when I was resting, but other than that it was good.
Cons (-) Convention going on of young adults no longer with addictions. It was like walking through a lobby of street kids. Lots of people smoking right outside of the door. Loud music. Not the ideal group that the hotel should be hosting. Made me feel very uncomfortable and not safe.
Pros (+) Hotel room was clean, bathroom was a good size.
Cons (-) Never got the cookies when I checked in....kinda sucked. Bath tub was a little old looking. Location wasn't great if you're looking to do downtown portland.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel houses Gather Food & Drink, which serves lunch and dinner and provides guests with all they need for an enjoyable night within the hotel. A wide variety of dining options are also found in the surrounding area.
Are there any specific amenities for guests with accessibility needs?
The hotel offers amenities such as roll-in showers, increased accessibility, elevators, and multi-lingual staff to cater to guests with accessibility needs.
What can guests expect from the hotel's customer service?
Guests can expect great service and facilities, wonderful staff, and pleasant interactions with every employee. The hotel also follows safety protocols as directed by local authorities.
Is parking available at the hotel?
Yes, parking is available at the hotel. However, some guests have mentioned that there is an additional charge for parking.
What are the best times to visit the hotel?
The high season for the hotel is in July, and the low season is in October. Guests can plan their visit accordingly to enjoy the best experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests reported that the rooms were smaller than expected and lacked amenities like a mini-fridge and microwave. Checking room descriptions and amenities before booking can help manage expectations.
Be Mindful of Parking
Several guests were surprised by the additional charge for parking, and some reported issues with car break-ins. It's advisable to inquire about parking fees and security measures upon booking.
Take Advantage of the Pool
Guests appreciated the outdoor pool, but some noted that it was not heated. If you enjoy swimming, consider the seasonal aspect and the temperature of the pool.
Check for Construction
Some areas of the hotel were under construction during guests' stays. It's worth checking with the hotel about any ongoing construction that might affect the overall experience.
Consider Transportation Options
The hotel's proximity to public transport was highlighted as convenient by guests. If you plan to explore the city, utilizing public transportation or cab services might be a good option.
Be Aware of Housekeeping Policies
Some guests mentioned that the hotel offered limited housekeeping, with room cleaning scheduled every 4 days. If you prefer more frequent cleaning, it's advisable to inquire about the hotel's housekeeping policies.
Be Cautious with Room Assignments
A few guests reported issues with room assignments, such as receiving a room with fewer beds than expected. Double-checking room details and confirming bed arrangements in advance can help avoid inconveniences.
Consider Dining Options
While the hotel's restaurant received mixed feedback, some guests enjoyed the buffet breakfast and the food at the bar/restaurant. Exploring nearby dining options might provide additional choices for meals.
Be Prepared for Noise
Some guests mentioned noise disturbances, such as a nearby train and disruptive individuals. Bringing earplugs or inquiring about quieter room options could help ensure a more peaceful stay.
Location
1000 Northeast Multnomah Street, Portland, OR 97232
What's nearby
- Oregon Convention Center0.4 mi
- Moda Center0.5 mi
- Rose Quarter0.6 mi
- Veterans Memorial Coliseum0.7 mi
- Steel Bridge0.7 mi
- NW Natural0.9 mi
- Portland Saturday Market0.9 mi
- North Bank Depot Buildings1.3 mi
- Weather Machine1.4 mi
- Pioneer Courthouse Square1.4 mi
- Heathman Hotel1.6 mi
- Multnomah County Library1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Portland
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $168 |
Average price (weekend night) | $165 |
When to book a room at DoubleTree by Hilton Portland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Portland |
Distance to airport | 5.0 mi |