Pros (+) Most of the hotel was just remodeled, new furniture, carpet, fresh paint. Staff were very helpful
Cons (-) Door locks were very old and had trouble getting into the room sometimes. No breakfast yet, still being remodeled.
2 stars
Inn at Portland
Photos of Inn at Portland
Overview
Hotel with free parking, near University of New England Along with a seasonal outdoor pool, this smoke-free hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and a vending machine are onsite. Change of bedsheets is available on request. Inn at Portland offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Portland hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Recreational amenities at the hotel include a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Inn at Portland
Amenities at Inn at Portland
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
Things to do
- Basketball court
- Hiking
- Eco tourism
- Bicycle rental
- Fishing
- Golf
- Canoeing
- Cycling
- Darts
- Archery
- Diving
- Snorkeling
- Bingo
- Skiing
- Cooking classes
- Hunting
- Ice skating
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Pool table
- Windsurfing
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Grocery deliveries
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- No smoking
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
General
- Family rooms
- Carpeted
- Tile/marble floor
Services and conveniences
- Business center
- Wake-up service
- Key card access
Fitness
- Aerobics
- Tennis
- Squash
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Desk
Pool
- Outdoor pool
Reviews of Inn at Portland
6.3
Okay
1069 verified ratings
Wonderful
140
Very good
114
Good
195
Okay
137
Fair
170
Mediocre
105
Poor
208
Summary of reviews
Guests say
Guests appreciated the cleanliness of the rooms and some modern updates, but many expressed dissatisfaction with the location, describing it as strange and unsafe. Service issues were also a common complaint, with reports of rude staff and problems with cancellations. Overall, while some aspects were satisfactory, the hotel has significant room for improvement.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.4 out of 10
771 reviews
5.3 out of 10
33 reviews
7.2 out of 10
2 reviews
4.8 out of 10
4 reviews
All reviews
Cons (-) We phoned and got an e-mail confirming our cancellation but we were charged full price on my Bank account. Free cancellation is a lie! I will Never use your service again
Cons (-) Hair on the towels from previous guest.
Pros (+) Leaving!
Cons (-) The place was filthy! Front desk staff rude, horrible layout of buildings, the entire facility smelled of stale, rotten, moldy old carpets. The stench if dead cigarette and cigar smoke permeated everything. The buildings should all be condemned.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions?
The Inn at Portland is conveniently located near various attractions, including Allagash Brewing Company, Southworth Planetarium, and Portland Museum of Art.
How is the cleanliness of the rooms?
Guests have mentioned that the rooms are generally clean, but some have reported issues with cleanliness, such as a musty smell, dirty carpets, and unaddressed details.
Is parking available at the hotel?
Yes, the hotel offers free parking, providing convenience for guests traveling by car.
What can guests expect from the breakfast?
While some guests have praised the breakfast, others have suggested improvements, such as a better breakfast area and more food choices.
How is the quality of the beds?
Guests have found the beds to be comfortable, providing a relaxing and quiet stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Choose a Room Away from the Chinese Restaurant
Several guests mentioned a musty smell and outdated rooms, particularly near the Chinese restaurant. Consider requesting a room away from this area to avoid any unpleasant odors.
Check Room Cleanliness
Some guests reported cleanliness issues such as dirty carpets, uncleaned cups, and a musty smell. It's advisable to thoroughly check the room upon arrival and promptly report any issues to the staff.
Consider Bringing Your Own Toiletries
A few guests mentioned that the provided toiletries were not up to standard. Consider bringing your own toiletries to ensure a comfortable stay.
Request a Room with Good Lighting
Some guests found the lighting in the rooms and hallways to be insufficient. If good lighting is important to you, consider requesting a room with adequate lighting.
Confirm Room Renovations
While some guests found their rooms to be clean and updated, others reported outdated and musty accommodations. It may be helpful to inquire about the status of room renovations when making a reservation.
Explore Nearby Dining Options
Several guests recommended nearby dining places for breakfast, suggesting that the hotel's breakfast may not meet everyone's expectations. Consider exploring the breakfast options in the vicinity for a satisfying meal.
Inquire About Room Numbering
Some guests found the room numbering on the second floor to be confusing. It might be helpful to inquire about the room numbering system to avoid any confusion upon arrival.
Check for Adequate Curtains
A guest mentioned that the curtains could not be closed, resulting in bright lights shining into the room all night. It's advisable to ensure that the room has adequate curtains for a comfortable sleep.
Request Housekeeping Services
While housekeeping was offered, some guests chose not to use it and later regretted the decision. Consider utilizing the housekeeping services for a more comfortable stay.
Be Mindful of Surrounding Odors
Several guests reported a strong musty smell throughout the property. Being mindful of this aspect and taking necessary precautions, such as bringing air fresheners, may enhance the overall experience.
Location
1150 Brighton Avenue, Portland, ME 04102
What's nearby
- Oakhurst Dairy2.8 mi
- Deering Oaks3 mi
- Williston-West Church and Parish House3.4 mi
- State Theatre3.5 mi
- Portland Museum of Art3.5 mi
- Children's Museum of Maine3.6 mi
- Wadsworth-Longfellow House3.6 mi
- Maine College of Art3.6 mi
- Portopera3.6 mi
- Cumberland County Civic Center3.6 mi
- 68 High Street3.7 mi
- Victoria Mansion3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Inn at Portland
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $142 |
Average price (weekend night) | $134 |
When to book a room at Inn at Portland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Inn at Portland
FAQs when booking at Inn at Portland
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in PortlandMost recommended
See most recommended stays in PortlandGood to know
Value for money | 6.8 |
|---|---|
Distance to city center | 3.7 mi |
Nearest Airport | Portland |
Distance to airport | 2.1 mi |