University Place Hotel and Conference Center

Location: Near downtown, highway, and max rail/bus station. Rental cars available Staff: Helpful, told us everything we needed to know Room size Uncomfortable beds and blanket AC/Heating not very effective Confusing hotel layout

Seems relatively safe - it appears that nobody will mug you while inside the compound. Staff seemed friendly. However, nothing works (card key, hair dryer, old cathode tube TV, etc..). Coffee pack not replaced the 2nd day. Window-type air heater making noise - when heating off the room cooled down immediately. All things considered - a poor choice for a leisure trip. Probably ok for prospective students, the campus might look more appealing (by contrast) after spending the night here. It is NOT close to downtown - yes you can walk it but it takes 15 min through non-inspiring neighborhood. Also - remember the extra $15 for parking - there is no street parking outside unless you're ok with walking 10 minutes, hence the gauging. My bottom line: I would advise against booking this one for any non-university function.

Staff was nice Dirty tub,sketchy bed linens,dirty carpet,tv remote broken,no do not disturb door sign,elevator dirty,mattress badly stained,room keys wouldn't work correctly.

We had stayed there a few weeks ago and thought that the room was adequate for the price, particularly since the hotel is located in downtown Portland. When we had to be in Portland again we made another reservation, expecting a similar experience. I don't know if it was the area of the hotel or what, but we found our room to be very noisy. There apparently is no sound insulation between rooms so we could hear a lot of what was going on in adjacent rooms, plus people talking in the hallway. Secondly, the mattress on the bed must have been older because we found ourselves waking up with sore backs in the morning. I hope that this experience was an anomaly but we'll have second thoughts before considering this hotel again.

Close to the freeway and bridges, easy to access to the facility and the cookie was really good. Room seemed dirty upon entry. Sink would not drain so the shaving cream and tooth paste remained in the water filled sink. I turned up the heater so i did not need to use the covers. I slept in a long sleeve shirt, jeans and socks on top of the covers. The bar was very gloomy and uninviting, the tender was very nice but not able to make simple TV channel changes that were requested. "It's March madness and no basketball on TV in the bar?" "there were infomercials" I heard the breakfast was very good from a person in our party but, I had already left to get a meal at another hotel by the water as with all the prior experiences I was not ready to risk eating there. I recommend new bar management, facility maintenance, cleaning of the rooms or refresh the look and the place would be pretty good.

convenience of location to freeway and other amenities. old rooms, old building

The only good thing about the hotel was that the staff was very friendly. The beds were horrible. There were big craters in the middle of the bed so you wake up with a sore back. The carpet was gross and dirty. The blinds looked like they had never been cleaned once before. The bathroom was dirty. There was hair on the pillow, and the room smelt so bad we bought febreze so we could breath without feeling sick.

The front desk staff were always working solo. Everything took a very long time. They would be talking on the phone, helping customers, talking to staff in the back room, etc. They did not acknowledge when a new guest would come to the desk to ask for help, which was very frustrating. Our key repeatedly didn't work, and we had to wait 10+ minutes for someone to take 10 seconds to reactivate it.