Staff pretty unfriendly, so many little things - they charge extra for milk for your in room tea, you have sign for a key for the gym, no iron in room, not easy to sign into wifi etc etc
4 stars
Hotel Dom Henrique - Downtown
Photos of Hotel Dom Henrique - Downtown
Overview
Located under a 10-minute stroll from Sao Bento Railway Station, Hotel Dom Henrique Downtown offers guests a convenient base while in Porto. This contemporary hotel is an ideal choice for discovering local vineyards as it is situated in Vinho Verde.
This 4-star hotel offers a 24-hour business centre, a 24-hour reception and a rooftop terrace. Additionally, the multilingual staff are on hand to provide local information.
All the elegant rooms at Hotel Dom Henrique Downtown provide a private bathroom, a desk and a mini bar. All offer a telephone and heating.
Hotel Dom Henrique Downtown offers a variety of in-house dining options with Além-Mar and Panoramic. Room service is also available during certain times.
Several popular tourist spots are readily accessible from the hotel. Coliseu do Porto, Liberdade Square and Douro River are also within walking distance.
Latest deals for Hotel Dom Henrique - Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Dom Henrique - Downtown
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
General
- Window
- Family rooms
- Seating area
- Sofa
- Soundproofing
- Landmark view
- Telephone
- Carpeted
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Fold-up bed
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Things to do
- Hiking
Fitness
- Fitness center
Reviews of Hotel Dom Henrique - Downtown
8.7
Very good
6285 verified ratings
Wonderful
3096
Very good
1485
Good
991
Okay
349
Fair
227
Mediocre
72
Poor
65
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many highlighting the spacious rooms and good views. However, there were notable complaints about the service, with several guests experiencing rudeness from staff and issues with amenities. Overall, while the hotel has potential, improvements in hospitality and service are needed.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8.7 out of 10
1327 reviews
8.2 out of 10
6 reviews
5.5 out of 10
2 reviews
7.9 out of 10
4 reviews
All reviews
Pros (+) The view from my room on 14th floor was great. I enjoyed having music in the bathroom.
Cons (-) My room only came with a twin bed and I didn't get a kettle with some coffee/tea options.
Pros (+) Clean accommodations, professional & courteous staff.
Cons (-) Renovation noise directly above us in the morning.
Pros (+) All
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
Hotel Dom Henrique Downtown offers in-house dining options with Além-Mar and Panoramic, and room service is also available during certain times.
Are there any concerns about the food quality at the hotel?
Some guests have mentioned concerns about the food quality, particularly with room service dishes and the price of breakfast.
What are the common praises about the hotel's location?
Guests have praised the hotel's great location, proximity to the city center, and easy access to the metro station.
Is parking available at the hotel?
The hotel offers parking, but some guests have mentioned concerns about the cost of parking.
What are guests saying about the cleanliness of the hotel?
Guests have positively commented on the cleanliness of the hotel, with some minor concerns about specific issues like dark corridors and bathroom maintenance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Upgrade Possibility
Some guests were pleasantly surprised by room upgrades at no extra cost. Consider inquiring about the possibility of an upgrade upon check-in.
Parking Convenience
The adjacent Silo Auto multi-storey car park provides convenient parking for guests with hire cars, offering a practical solution for those traveling by car.
Varied Breakfast
Guests appreciated the excellent continental breakfast with a range of fruit, bread, croissants, jam, honey, and exceptional coffee, providing a good start to the day.
Rooftop Restaurant Consideration
If planning to dine at the rooftop restaurant, it may be beneficial to check for any special event menus, as some guests found the set menu on occasions such as Valentine's Day to be different from the regular offerings.
Room Selection Tip
Guests recommended considering a room with a terrace for a pleasant view and the added benefit of outdoor space.
Location Advantage
The hotel's location on the right side of Porto provides easy access to the airport and the city center, making it a convenient option for travelers passing through Porto.
Staff Assistance
The hotel staff is known for being very friendly and helpful, providing assistance with restaurant reservations and offering excellent customer service.
Nearby Parking
While the hotel does not offer onsite parking, the proximity to a multi-storey car park provides a practical parking solution for guests arriving by car.
Room Amenities
Some guests found the rooms to be modern, neat, and well-presented, with comfortable beds and spacious layouts, contributing to an enjoyable stay.
Bar and Restaurant Experience
The rooftop bar and restaurant on the 17th floor offer amazing views of the city, making it a recommended spot for a delightful dining experience.
Location
Rua do Bolhão, 223, 4000-112 Porto, Porto
What's nearby
- Coliseu do Porto0.4 mi
- Church of Saint Ildefonso0.4 mi
- Liberdade Square0.5 mi
- Clerigos Tower0.6 mi
- Universidade do Porto0.6 mi
- Porto City Centre0.7 mi
- Sé do Porto0.7 mi
- Ponte de D. Luís0.9 mi
- Ribeira Square0.9 mi
- Palácio da Bolsa0.9 mi
- Igreja de São Francisco0.9 mi
- Porto Editora0.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 282
Essential information about Hotel Dom Henrique - Downtown
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $189 |
Average price (weekend night) | $139 |
When to book a room at Hotel Dom Henrique - Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Dom Henrique - Downtown
FAQs when booking at Hotel Dom Henrique - Downtown
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Value for money | 8.4 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Porto |
Distance to airport | 7.7 mi |
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