Hyatt Place Provo/Downtown

Brand new hotel so everything was new, working and beautifully designed. Energy efficient. Quality bedding and fixtures. Warm helpful staff. The staff made it feel like it was a family run business (in a good way) but it’s not. Great place. Loved the gym. The have a pool but we didn’t use it. Free parking lot. Free local shuttle. The breakfast was pretty good for hotel buffet.

License dependent, you can just get a drink at the bar. You have to order food too.

The oatmeal bar was awesome!

My room had close proximity to the swimming pool and they were children outside playing that sounded like they were being stabbed. It was annoying!

The location of the hotel was very convenient to downtown Provo. The bed was comfortable and the temperature in the hotel was good. Air conditioning was quiet in the room.

The dishes used for the buffet were not always clean. On both days I picked up plates and glasses that had food residue on them. The scrambled eggs were watery and not warm as well as the pancakes were cool. The buffet was not the best. The food could be warmer. The pillows on the bed need to be firmer, they flatten out like a pancake.