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good location,friendly,free internet with you own comp.,good price. as far as comfort: thin matresses on beds not very comfortable.
Comfortable well appointed rooms. Great location - in the countryside but with easy frequent train access to Salzburg and Hallein
I liked the separate toilet from the main bathroom, the table for eating snacks and using computer, and the all around wood decor of the room. I went to eat at the restaurant and it was filled with the offensive odor of cigarette smoke, so I just went back to my room and had some cheese.
The location is difficult to find. Room is very small. Price did not reflect the quality. The electrity stopped twice at night.
We liked the fact that there was a restaurent there as there was nothing else in the village. The food was very good. Proprierter spoke little or no English
Gay-friendly traditional place right in front of the Untersberg mountain, just outside Salzburg. Quick access by bus or train. Fresh food, full bar, great breakfast, free Internet. Run by Austrian family; cheerful Hungarian assistant. Near dozens of easy trails and tough hikes.
The decor was fabulous! Staff was so helpful. We needed help to get back to Munich when the border was closed to Germany from Austria. They all helped us find an alternate route to get home. They checked trains and buses and provided us with maps and information to cross the border in a stressful time. They spoke English quite well which gave us peace of mind we could trust their understanding of our needs. So glad we booked with them. The room didn't have a surface to set our suitcase on.
The hotel was very clean and friendly. Breakfast was excellent, plenty of choice. Definately would stay again. Nothing I didn't like - it was a bit of a walk into the centre of Salzburg but very handy for the airport bus and we were able to check in very early which was great.
Close to train station Wifi signal was weak
The hotel is close to the train station.
brand new, very clean and spotless, very helpful and friendly staff a bit overpriced considering that quite rough area (Salzburg train station square), breakfast is not included and cost a fortune (14 euro), you can actually dine for that money in Salzburg!
It was great! Amazing Incredible location, just walk outside the train station and there it is in the middle of a "platz", it's brand new hotel with modern confortable rooms and the rate was alzo amazing (very low for such a nice hotel).
The hotel and breakfast was very nice. I didn't like the location of the hotel and the elevators were very slow and crowded.
Very well located for station and only 15 minute walk from old town.Staff very friendly and helpful.9 Out of 10 overall. No
Ramada is very close to the Main Station, which helps considerably. It is a modern, needbased hotel. Breakfast spread is very good. They do not serve Lunch or Dinner.
Excellent! The slight problems with hotel staff encountered the last time were addressed. Great stay. Nothing at this point.
The location is very convenient. Mr Hofer, the man who works in the evening, was disguntingly rude. It is amazing to stay in a place where you have to pay for the services which is normal, but on top of it you're paying for the pleasure of being treated like dirt by this unhappy worker. Awful!
The location, the people and the overall atmosphere for the price was great.
The friendly and helpful staff and the clean environment was a big plus. Lack of service with luggage resulted in my husband injuring his foot with the heavy trolley. There should be some help with luggage, if necessary.
centrally located, very nice and helpful staff. Tour companies come to hotel and transport to the tours. Good breakfast too. all rooms are non smoking and no provisions made for smokers.
Near the bus stand, easy to find. Nice hotel staffs n knows the ins n out of the city. No Internet connection in room. No kettle in room.
Location; cleanliness. Very comfortable
the staff were very helpful, the location is excellent, the breakfast was good, the room was comfortable and clean
Location excellent with great value for money. Staff very helpful. Just situation outside the old town area with very pleasant and interesting walks. Wifi was a challenge with no access in rooms, however public access points reliable.
The staffs were very friendly and helpful.
location and helpfull staff room very small no air condition
comfortable beds,clean room, good service. hotel on good transport routes across the city. also within walking distance of most sights. we felt the breakfast was rather poor for this class hotel.
The quality of service at the front desk was outstanding, the rooms were modern and very clean, and breakfast was great!
Breakfast was good. It was very nice to have a programme/update for concerts, weather etc. for the day in the restaurant at each table. hotel doesn't have an airconditioning which might be a problem in the summer months however for the period of my stay using of fan was OK. The shower tube is really small. Use of internet is a bit overpriced.
The hotel is well located, only a few minutes walking from a pedestrian area, and about 10/15 min from de old town. The people are nice and well informed about visits, concerts, points of interest, etc. The breakfast is simple but good. The rooms need a remodelation, mainly the bathrooms. The curtains doesn't isolate the sun, so when the sun rises it's almost impossible to sleep.
Great location. And the sauna-relaxing. Great service.
1) Spacious and bright rooms 2) Excellent service and breakfast 3) Courteous staff, especially there was a gentleman on the reception in the early hours of the morning, we arrived by train from venice and when our room was not yet ready he gave us a very good reception and service with a smile 1) More english channels required on tv 2) Should start having 24 hours room service as everything around salzburg closes at 6pm
Receptionists very helpfu1l
Very short walk to the city center, very convenient! Also reasonable parking in a garage.
Great location near the center (5 minutes walk) and not far from the train station (10 minutes wallk), nice cozy atmosphere in the hotel, clean and fairly comfortable room, very fine breakfast, friendly and helpfull staff. We really enjoyed are stay there, very good value for money. Highly recommandable, Somebody could find street noise a bit too loud.
Easy to find and quite central Efficient staff Good sized rooms Reasonable value for overnight stop Smoke is the biggest problem with this hotel. It permeates throughout the hotel bedroom corridors and into some bedrooms. Noisy traffic if windows open. Beds thought uncomfortable by some of my friends
This hotel is excellent from reception check-in to check-out. The staff were superb couldn't do more for you even if they tried. The breakfast room and selection of food was perfect. Our room was like a home from home. We will stay here again.
asked for a quiet room which was perfect. Location was great for the bus stop to airport and also for the old town, both about an easy 10 min work
Was well priced, a short walk from all the sites in Salzburg. Modern and well kept. Electricity to each room only turns on when your room key is in it, which can be tedious especially when charging devices. Breakfast was not included and would have cost €10 otherwise.
The hotel offers fantastic rooms and is located next to all the tourist places. There is no parking lot nearby and the hotel doesn't have its own parking garage. The closest parking lot is 5 min walk from the hotel which is quite uncomfortable.
the location poor rooms, no air conditioning, old building, smelly and noisy neighbor .
Everything except below. The selection of food in the restaurant and the attitude of the restaurant were poor.
Warm, homely ambience and excellently kept. I have been staying at your hotel for the past 5 years and the overall upgrade is excellent. No negatives to report.
Fabulous location and great service from the staff. Unfortunately our sleep was spoiled by the Irish Pub down the street being open late and very noisy patrons echoing despite closed windows until 4am.
Welcome, level of comfort and service were excellent. Position in town centre could not be bettered.
the site, the staff my daughter had an extrabed which was awful (the worst bed I have ever seen)
It was amazing vacation in ancient and splendid Altstadt with luxurious service! Our gratitude to this hotel! Special thanks to Fabian Haberle!
The room was beautiful, the location was fantastic and the hotel staff was very nice. We would stay there again!
Excellent service and cleanliness and proximity to city centre - out of back door of hotel into main street, yet hotel quiet. Parking - very very difficult to get parking and Hotel not easy to locate because bus lane outside - buses often blocking hotel as one drives past.
Great Position Breakfast a bit expensive
always a warm and friendly welcome. Clean, comfortable rooms.
I would definitely stay at that hotel again. The staff and rooms were great. Location was perfect. Price was very reasonable.
Everything is very nice at this hotel. The owner is a very pleasant woman as well as her staff. The breakfast is excellent and so is the restaurant in the evenings. It closes at 9:30 pm but we were there way past that time and no one rushed us out. They aim to please. This is not just about the hotel but about most of the smaller hotels/restaurants/shops in general in Germany and Austria. They don't like to take credit cards but rather cash. We had booked a tour for 4 people through the hotel and they would only take cash. It makes it difficult since we are not used to carrying large amounts of cash and sometimes a money teller is not within easy reach
The hotel was very nicely located, the rooms were very nice and clean, and the breakfast was lovely. I found the staff to be very rude and officious when we had to make changes to our reservation. I have never been treated in this manner by any hotel staff/owners.
we stopped on the way to Wien. It si conveniently near Salzburg, quiet and the owners are nice
Friendly staff,clean room,great breakfast.
1 Welcome and cosy atmosphere 2 Kind Masters 3 Beautiful landscape around
Friendliness of staff, lovely location, very nice room
The management was extremely pleasant and helpful. They helped us take the bus (from in front of the hotel, as advertised) despite somewhat limited English (them) and German (us). A most pleasant hotel. There was nothing at all to dislike.
The restaurant was excellent value, with good food and service provided, particularly as there was virtually no English spoken there. Breakfast good. Decor of public area good. The room was blandly furnished, dimly lit and offered no view. This hotel does not warrant the price charged as establishments charging half the price offer the same if not better facilities.
location, staff, cleanliness parking place was a bitt too far away
Location-close to the mirabell castle.this hotel seemed to be enveriomentally friendly Authorazation of credit cards several times.the .recepcionists unpolite behavior till now(3 weeks) I did not get back my secondly authorized amount of money for the room.
Service was great, and very good bed Very expensive Internet
Hotel was located in close proximity to city centre- a 10 minute walk. The room felt like home. Beds were a bit too soft and one of the pillows was too firm.
The staff was great: very helpful, professional and nice It is not entirely a 4 star hotel
Quietness Too small bathroom (the door opens in an awkard direction).
Nice rooms, well priced, easy access to city centre, away from the madding crowds Most expensive internet access in all the hotels I stayed in so far. E 20+/day!
The location is excellent - not far from the old city and near the famous gardens. Ive stayed here before and enjoyed staying again second time around. Nothing - it was just what we needed
Nice Room. Friendly staff. Good location. Overall a pleasant experience.
the location and the rooms
The hotel rooms are old and literally have baseboards peeling off the wall. The toilet is tiny and there's barely any elbow space in the entire restroom. There was dust all over the furniture and stains on the towels. The elevators on our floor did not even work. This is falsely advertised as a 4-hotel but is outdated and horrible quality for the money.
Ability to have a wheelchair available...it was a life saver for a guest that ended up not being able to walk around once we got into the city I asked for follow-up and a question on my reservation 3 times to 'firstname.lastname@example.org' with the hotel and my inquiries were never answered.
not too far from center the restaurant "Pitter keller"
the rooms were beautifully decorated the location was not as central as I would have liked
Close to Railway Station and Town. we went on many rail trips The Resturant was closed but we were not informed until we looked for it in the evening. The beer kellar was promoted but was noisy and far too much tobacco smoke
location, room size, helpful staff
clean, comfortable, everything was excellent, it is the best hotel of four hotels i have been in it would be better if the breakfast was included with the rate of room i have payed
It was at a very good location,had private parking very close to the hotel, and the facilities. My husband enjoyed the Spa. The water temperature was not good. Sometimes it gets cold in the middle of the shower.
Good location, very nice staff, the sauna/spa downstairs was also very comfortable. Good buffet breakfast.
We got in early, at 11am, and they let us check in and the room was ready. no
Very nice 2 Twin bed suite. Close to Gardens Under reconstruction. Breakfast was crowded at times with tour buses
Great hotel, friendly staff, very good breakfast, great location
Mr. Reinhold helped us get amazing ticket to the symphony the day of the show. He was thoughtful in organizing a private tour and directing us around the city so that we didn't waste time or miss the hidden gems. Truly exceptional service!
Wonderful vue, large room with a pleasant balcony, very kind and attentive staff, good restaurant. One of the best hotel I've ever stayed
The location and the friendliness of the hotel staff. The rooms were quite dusty and old. In fact, we came to know (from the management) that only some rooms were renovated and not all unlike what was stated in the booking.com website. On the other hand, the breakfast buffet wasn't really a 5-star hotel standard.
always available, always ready to assist rooms are small and it is always a fight to get a room with a view
Hotel is conveniently located for festival goers. Facility is old and room small.
The Hotel Sacher was a charming hotel with an interesting history. We did lots of walking and It was conveniently located to shopping, site seeing and restaurants. The staff was great and very helpful during our stay. In the evenings we enjoyed having cocktails in the bar while listening to pianist play. The Hotel Sacher is a great place to stay!!
The ambiance and the location The old bathroom, quite unconfortable
kitchen, interior design, service, clearness
Sacher Hotel, location is perfect for touring Altstadt Salzburg. Junior suite was impeccable, and well furnished, entire staff most friendly and helpful, and service worthy of a five star boutique hotel. Absolutely, nothing.
Please write at least 15 words
The service Incredibly small rooms
The staff were very courteous and spoke numerous languages so it made communications easy. Also, they were very discreet and extremely helpful with any issues and questions about the surrounding areas. The view from my room were spectacular!!! Quiet, romantic, and close to downtown historical Salzburg. Nothing were wrong.
Location was a important factor. Love the decor too!
Old world charm, historic building, beautifully maintained, elegant, extremely delightful staff, wonderful restaurant, terrific bathrooms. Absolutely nothing to dislike about this lovely hotel.
It starts with the concierge taking care of your car and luggage, the girl at the reception brings you to your room and gives you info about city and map before you can ask, really very good service. Beds are very comfortable and the room was in authentic style which fits with the rest of the hotel
Business trip to Munich
The service was impeccable and the room was spacious
Good location. Toilet is immaculate. Single room is small
Wonderful sevice. Beautiful room. Excellent location. One of best hotels I have ever stayed in.
Friendly staff, excellent location, comfortable rooms it didn't have a spa. the furniture was a bit worn
location near the center
Everything, staff were so welcoming and made us feel special and individual which was much appreciated as this was our honeymoon. Yes - it was extremely smoky and very warm
It was near the train station and close to the bus stop. The pillows smelled like perspiration. It was awful!
I liked how the front desk signed us up for a particular tour.
The breakfast buffet was amazing. The location was close to the train station and Mirrabel Platz.
Friendly Staff. Location. Sound proofing was excellent. i say this because the hotel is on a main road and overlooks a railway bridge and no sound really came into the room.
Within walking distance of the main sites... Nice bar that is open till 12.. Great breakfast.. Plenty of parking!!
The room was dark and dingy on the basement floor. My room was off a dark hall that had a door that opened directly to the street and was insecure. The hall was very noisy with the sounds from the street. The room had a overwhelming musty smell. The staff was not helpful with my concerns about the room stating that there was nothing they could do because they were full.
Location to everything was great. The food and service in the restaurant was good too.
Very very professional staff. Excellent all round the house Wouldnt have a single complaint to make
The location of the hotel was great. It was near the Central railway station which services local and International travel. Breakfast was good.
The hotel is in a convenient location near the train station and the Mirabell park. Also, the staff was courteous and the breakfast was very good. There is also a computer with free internet in the lobby, which is always a plus. We booked a 4 person room but it was really just a large room with a pull-out couch that was very uncomfortable, as they normally are. The room was quite drab with nothing on the walls. Also the shower head was not functioning. We sort of got the impression that this 4 person room is not booked very often and the hotel treated it as such.
I really enjoyed the breakfast and the location was excellent. The stricktly non-smoking room, while on the same floor I think there were some smoking rooms.
location in city centre, value for money, cleanliness of room staff was friendly but not very effective. there was a queue at the checkout, which prompted me to leave without getting a receipt, whcih I had to request by phone after the stay
The 'creature comforts' make all the difference, but a hotel is nothing without it's staff and in this case they were fantastic. That there was not a No Smoking area in the main communal areas.
The staff in the Sheraton Hotel were excelent. They all had excellent English and knowledge of the area which made our stay more enjoyable and memorable. Only fault I had was I thought I had booked a Double room however when we got to the room It was a Twin. Would advise people to ensure on Check in the room u get is what u booked.
Central to old town, and staff were very friendly and helpful
The hotel staff were extremely professional and very helpful. The rooms were fabulous. We enjoyed our stay very much and would return again. no complaints at all. Everything was wonderful
Centrally Located close to Old Town and Railway Station
Very, very friendly, informative and helpful staff throughout the hotel. From check-in, at the restaurants, the Concierge - their friendly, helpful attitudes will bring me back.
Great location, quiet and relaxing. Room was very nice and did get an upgrade as it was my birthday. My girlfriend contacted the hotel in advance of our stay to organise a surprise cake and bubbly on arrival as a surprise. The hotel forgot this and she was really upset as she had to speak to the hotel and then the receptionist did not even apologise despite acknowledging it was their mistake. Despite cancelling it - the cake and bubbly was there when we returned to our room, but warm and by then we didn't want it - we were still charged for it!! This did take the edge off our stay unfortunately.
Bistro Bar Unfortunatly just a little quiet.But we assumed that it was because its out of the main season.Prehaps you could offer special return deals to anyone who has used the hotel for holiday breaks
Great location - easy to walk to everything.
Wonderful staff and perfect location The carpet, TV stand, small sofa and small table and chairs felt a bit cheap and out of place with the rest of the hotel
Excellent location,very professional and helpful staff.I also liked the rustique room not lacking modern amenities.I would advise more English TV programs.
This is a fantastic hotel! If you like antiques in your room and helpful staff attentiveness, this is the place to stay. The restraint is fantastic. Don't go to it if you want new fusion type food. The menu is very traditional. Each meal was prepared as if your Gran muter was in the kitchen herself. ( I don't know the German word for grand mother, I'm just guessing.) My wife couldn't have been happier with the stay. Comforters- I tend to be a little warm. The big down comforters were a little to warm for me.
Outstanding hotel - staff were efficient and friendly as well as thoughtful. Room was full of character and exceeded our expectations. The atmosphere of the 600 year old hotel was fascinating. We ate room service food which was excellent - we were able to pick locally popular dishes as well as the usual chioces on Hotel Room Service menus. Parking was not convenient by the hotel, but the hotel took care of it all with free valet parking, so this was not a major issue.
Restaurant was good but too pricy. For the rest, excellent stay!
The location is excellent, very central. The hotel is located on commercial street of the city, an area with restricted car access. Consequently, I lost at least 30 minutes trying to identify the address where I could not reach by car. Finally I called the hotel and they indicate me a different address for car navigation and so I got behind the hotel. Then I realized that the hotel has no parking and I was sent to a public parking (relatively close to ~ 200 meters). A very unpleasant experience, amplified by the fact that rain in that day and walk with luggage from the public parking to the hotel it was not the favorite part of a holliday day.
Mixture between traditional austrian style and luxury Nothing to complain
charming small hotel in centre of town very noisy at night
The location of the hotel. We enjoyed staying in the 'old' part of Salzburg.
Hotel Goldener Hirsch had all the promised alpine charm of a 700-year old hotel. The decor was quaint and we received a free two-level upgrade on our room. Very spacious as a result. Staff was remarkably courteous. A bit expensive for the included amenities, and the old world charm means some amenities are missing or outdated.
The staff was very friendly. The hotel is on a cute street in Salzburg, very close to shops, restaurants, and tourist sites. We would definitely stay here again!
It was great. Easy to get to and right beside the old part of Salzburg. Perfect location. We traveled with a 10 month old and a 2 year old. The staff was great with the children and met our needs as soon as we asked. They even recommended great places to have dinner.
Location was great and the hotel staff were very helpful.
Very nice room, excellent breakfast, ... 10/10
No air conditioning
Very good situation, car parking carage (public) near the hotel, good breakfast, clean and confortable room.
the location was good. close to everything salzberg has to offer. One negative is the church bell rings in the middle of the night.
Free fruit juice Description of location - NOT at address stated!
Breakfast was excellent. Electric receptacles were worn-out. Had to hold plug into wall for shaver and/or curling iron.
Good location and friendly reception. Free tea, coffee and soft drinks available in lobby. Clean rooms and a reasonable variety on offer at breakfast. No bar in the hotel which I would have expected for this level of hotel. The decor was tired in the rooms and needed a refresh. Minibar not restocked the following day
Nice staff It's more like a 2 stars hotel. The furniture is 20 years old. The rooms are not soundproof at all, we could hear people talking in the next rooms as if they were near our bed. The towels were with stains and hair.
Amazing last floor room, like a suit. Really central
The front desk staff were very helpful. Breakfast was very good. The room seemed a little tired.