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Hyatt Ziva Riviera Cancun
4 stars

Hyatt Ziva Riviera Cancun

Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 881 4001
From
$167
Cheapest

rate per night

7.3
Good
based on 278 reviews
278 reviews
Room type
Provider
Nightly total
Double room
King room
Standard room

Photos of Hyatt Ziva Riviera Cancun

Overview

Secrets Silversands Riviera Cancun is an adults-only resort that caters to guests’ every whim with its AAA Four Diamond reputation and all-inclusive offers. It provides ideal lodgings for couples celebrating an anniversary, honeymooners, groups of friends, and more.

Located on Mexico’s stunning Riviera Cancun, just east of Playa del Caren and Cozumel, Secrets Silversands Riviera Cancun provides guests with breathtaking views and a white sandy beach setting. Guests can enjoy outings at Snorkel Native Park to explore the world’s second largest barrier reef, Croco Cun Zoo, scuba diving and fishing trips, and access to Cancun Country Club El Tinto Golf Course. Thanks to its all-inclusive promise, many of these activities are free to patrons of the resort.

Accommodations are impressive and inviting. Guests may choose Junior Suites with Tropical Views, Preferred Club suites with Rooftop Jacuzzi and Ocean Views, Over the Pool Cabana Honeymoon Suites, and more. All rooms are pet-friendly and include balconies, bathrooms with jetted tubs, and living and dining spaces.

Dining is all-inclusive and sure to delight all tastes and styles. Visit Bordeaux for fine French cuisine, El Patio for authentic Mexican, Himitsu for Pan-Asian delicacies, Seaside Grill for fresh seafood, and more. Desires sports bar and Manatee swim-up bar are just a couple examples of the resort’s best spots for drinks.

Secrets Silversands Riviera Cancun offers ideal facilities for holding dream weddings. It also has plenty of other inclusive features for guests, including a fitness center and exercise classes, dancing and cooking classes, mini-golf and tennis, and nightly entertainment.

For those who crave luxury as much as they do adventure, a stay at Secrets Silversands Riviera Cancun will satisfy every need and whim.

7.3
Good rating
Based on 278 verified guest reviews

Latest deals for Hyatt Ziva Riviera Cancun

Thu 5/29
Fri 5/30
Double room
bed type unknown
2 double beds
bed type unknown
Standard room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Hyatt Ziva Riviera Cancun

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining table

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Privacy curtain
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness center
  • Massage
  • Sauna
  • Water slide

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Things to do

  • Gift shop
  • Eco tourism
  • Board games/puzzles
  • Game room
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Water park

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness center

Reviews of Hyatt Ziva Riviera Cancun

7.3
Good
278 verified ratings
Wonderful
147
Very good
42
Good
39
Okay
19
Fair
16
Mediocre
8
Poor
7

Summary of reviews

Guests say
Guests appreciated the outstanding service and cleanliness of the hotel, with many praising the variety of pools and the beautiful atmosphere. However, there were consistent complaints about the food quality and long wait times in restaurants, which detracted from the overall experience for some. Despite these issues, many guests enjoyed their stay and highlighted the positive aspects of the resort.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Pool9 out of 10
Atmosphere5 out of 10
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Score by provider

All reviews

6.0
Okay
Ozzie, Jul 2017
Pros (+) Grounds during the evening are beautiful.
Cons (-) In desperate need of a major renovation. The check in process is soley designed to get you to buy their upgrades and services so instead of having a quick check in; it is dragged on to over 30 minutes and then they pass you onto another person that tries to have you sign on to view their nearby upscale property; without disclosing that they will try to sell you HARD to join their vacation club.
10
Wonderful
Anonymous, Feb 2017
Pros (+) Outstanding service and great food made this a relaxing vacation! Excellent beach and plenty of pools to choose from!
Cons (-) Nothing!
10
Wonderful
Anonymous, Sep 2016
Pros (+) Great staff always smiling and very attentive. Room was beautiful, food was good as well. Drinks are pretty weak but we figured out a trick. If you order a pina colada, etc just ask for a shot on the side then pour it in the drink.
Cons (-) Paying for an all-inclusive resort you expect everything to be all inclusive. Having the staff ask you to upgrade your room, or upgrade for a bottle of wine is unnecessary. Just be prepared to say no multiple times.
10
Wonderful
Anonymous, Aug 2016
Pros (+) We just returned from a 10 day stay at Secrets Silversands and it was everything we hoped it would be and more. We had a total of 46 people there for the first half of the trip and we stayed the second half alone for our honeymoon. Everyone in our group had a fantastic time and said that the resort was unbelievable. With all of the pools they have it is easy to find what you are looking for, a qui...
Cons (-) The complaints I have are hardly complaints. The floors in the rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach. The hotel had mentioned to us that they are renovating a handful of rooms at a time and trying out new tiles to help with this. As long as you are aware they can be slippery and don't try to sprint around, you'll be just fine. T...
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Location

Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Crococun Zoo2 mi
  • Arrecife de Puerto Morelos National Park2.3 mi
  • Puerto Morelos Lighthouse3.4 mi
  • Puerto Morelos Town Square3.4 mi
  • Dr. Alfredo Barrera Marin Botanical Garden4.5 mi
  • Bonanza Ranch9 mi
  • Playa Paraiso Golf Club11.7 mi
  • Parque Cenote Las Mojarras12.3 mi
  • Selvatica Adventure Kingdom14.2 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hyatt Ziva Riviera Cancun

Low season

May

High season

December

Average price (weeknight)

$241

Average price (weekend night)

$274
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 198% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hyatt Ziva Riviera Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hyatt Ziva Riviera Cancun

  • If you’re after a cheap room at Hyatt Ziva Riviera Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in May and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hyatt Ziva Riviera Cancun, plan to stay on a Tuesday or Thursday. The most expensive day is usually Monday.
  • The cheapest price a room at Hyatt Ziva Riviera Cancun was booked for on KAYAK in the last 2 weeks was $213, while the most expensive was $251.
  • How long should you stay at Hyatt Ziva Riviera Cancun? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at Hyatt Ziva Riviera Cancun

  • Where is Hyatt Ziva Riviera Cancun located?

    Hyatt Ziva Riviera Cancun is located at Carretera Cancun-Puerto Morelos KM 27.5, 3.4 miles from the center of Puerto Morelos. Crococun Zoo is the closest landmark to Hyatt Ziva Riviera Cancun.

  • When is check-in time and check-out time at Hyatt Ziva Riviera Cancun?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Ziva Riviera Cancun.

  • Does Hyatt Ziva Riviera Cancun offer free Wi-Fi?

    Yes, Hyatt Ziva Riviera Cancun offers free Wi-Fi.

  • Does Hyatt Ziva Riviera Cancun offer free parking?

    Yes, Hyatt Ziva Riviera Cancun offers free parking.

  • How far is Hyatt Ziva Riviera Cancun from the airport?

    Hyatt Ziva Riviera Cancun is 9.8 miles from Cancun. Hyatt Ziva Riviera Cancun is 26.6 miles from Cozumel.

  • Does Hyatt Ziva Riviera Cancun have a pool?

    Yes, Hyatt Ziva Riviera Cancun has a pool onsite.

  • How does KAYAK find such great Hyatt Ziva Riviera Cancun hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Ziva Riviera Cancun in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Ziva Riviera Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Ziva Riviera Cancun.

See more FAQs

Nearby hotels and places to stay

4-star hotel
Margaritaville Island Reserve Riviera Maya by Karisma Adults Only7.9 Good (17 reviews)0.35 miAdults only, Outdoor pool, Spa and wellness center$234+
5-star hotel
24% cheaperOcean Coral & Turquesa8.4 Excellent (726 reviews)0.87 miPrivate beach, snorkeling, Outdoor pool$175+
5-star hotel
Margaritaville Island Reserve Riviera Cancun7.9 Good (121 reviews)1 miPrivate beach, snorkeling, Outdoor pool$243+
5-star hotel
Excellence Riviera Cancun by The Excellence Collection - Adults Only9.2 Excellent (26 reviews)1.42 miPrivate beach, Fitness center, Restaurant$479+
5-star hotel
24% cheaperOcean Coral & Turquesa8.4 Excellent (726 reviews)0.87 miPrivate beach, snorkeling, Outdoor pool$175+
4-star hotel
Margaritaville Island Reserve Riviera Maya by Karisma Adults Only7.9 Good (17 reviews)0.35 miAdults only, Outdoor pool, Spa and wellness center$234+
5-star hotel
Margaritaville Island Reserve Riviera Cancun7.9 Good (121 reviews)1 miPrivate beach, snorkeling, Outdoor pool$243+
5-star hotel
Excellence Riviera Cancun by The Excellence Collection - Adults Only9.2 Excellent (26 reviews)1.42 miPrivate beach, Fitness center, Restaurant$479+
5-star hotel
Excellence Riviera Cancun by The Excellence Collection - Adults Only9.2 Excellent (26 reviews)1.42 miPrivate beach, Fitness center, Restaurant$479+
5-star hotel
24% cheaperOcean Coral & Turquesa8.4 Excellent (726 reviews)0.87 miPrivate beach, snorkeling, Outdoor pool$175+
5-star hotel
Margaritaville Island Reserve Riviera Cancun7.9 Good (121 reviews)1 miPrivate beach, snorkeling, Outdoor pool$243+
4-star hotel
Margaritaville Island Reserve Riviera Maya by Karisma Adults Only7.9 Good (17 reviews)0.35 miAdults only, Outdoor pool, Spa and wellness center$234+

Good to know

Value for money

7.1

Distance to city center

3.4 mi

Nearest Airport

Cancun

Distance to airport

9.8 mi