Pros (+) Location
Cons (-) Customer service I misbooked by 1 day called a week prior and asked them to move me forward by one day - they would not- ridiculous. They are trying to get tourists back? I told my friends to go else where
5 stars
Catalonia Punta Cana
Playa Bavaro, Cabeza de Toro, Punta Cana, Dominican Republic
Punta Cana, Dominican Republic
See location+1 809 412 0000Photos of Catalonia Punta Cana
Overview
Catalonia Punta Cana in the Dominican Republic is a quality place to stay for those who are looking for a quality vacation. The property is all-inclusive, and it offers a luxury resort with all of the best property and room amenities that would be expected. Languages spoke at the property include English, Spanish, and French.
Guests can choose from a wide range of accommodations at the hotel. Some of the types of amenities found in the rooms include air conditioning, ceiling fans, private bathrooms, a furnished balcony, turndown service, a pillow menu, and coffee and tea making facilities.
Guests of the hotel will find that there are plenty of quality hotel services, as well. The hotel offers a car park, along with free WiFi throughout the hotel. In addition, there are two pools on-site, as well as a bar, and a gym, and more. The property has a 24-hour front desk, it’s near the beach, and it offers beach umbrellas, as well as a casino. In all, there are six lounges and bars on the property. The property also has a spa with a range of services.
Guests who stay at Catalonia Punta Cana will also find that the property has a number of onsite restaurants. They can choose the Gran Caribe Restaurant, La Palapa, Sorrento Pizzeria, Creperie, Yuca Restaurant, Rodeo Steakhouse Restaurant, Mikado, and La Toscano. Travelers will also be close to the beach, Laguna Bavaro, places to hike, and more. Offsite eateries include places like Toro Café and the Pearl Beach Club.
Latest deals for Catalonia Punta Cana
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Catalonia Punta Cana
- Private beach
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Things to do
- Gift shop
- Bicycle rental
- Casino
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Cycling
- Scuba diving
- Archery
- Diving
- Snorkeling
- Evening entertainment
- Cooking classes
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
- Baby safety gates
Pool and spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
General
- Family rooms
- Garden view
- Inner courtyard view
- Pool view
- Storage available
- Slippers
- Sofa
- Solarium
- Telephone
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Increased accessibility
- Upper floors accessible by stairs
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Fitness
- Aerobics
- Fitness center
- Tennis
Parking and transportation
- Free parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Reviews of Catalonia Punta Cana
7.9
Good
5375 verified ratings
Wonderful
2457
Very good
1006
Good
713
Okay
331
Fair
304
Mediocre
177
Poor
387
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the cleanliness of the hotel, noting issues such as unpleasant odors and dirty common areas. Service quality was also a recurring concern, with many guests reporting untrained staff and poor customer service experiences. Additionally, the food quality received negative feedback, with several guests finding it unsatisfactory. However, some guests did appreciate the beach and location, as well as certain staff members who provided good service.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
1453 reviews
7.2 out of 10
23 reviews
7.1 out of 10
5 reviews
7.4 out of 10
4 reviews
All reviews
Pros (+) Everything about our stay was great. We actually secured a villa in Santo Dimingo, and decided to spend New Year's eve in Punta Cana at the last minute. We saw the reviews for Catalonia Resort on another site (4stars), and decided to book. EXCELLENT decision!!! They had a great New Year's eve show w/ entertainment, followed by dancing w/ a great DJ!!! Food, beach, staff drinks, and all-inclusive f...
Cons (-) Rooms are somewhat dated, however, offset by other pluses!
Read more
Pros (+) The room was clean and had a nice decoration. Comfort bed and spacious room. The food quality was very good and good variety as well. The Steak restaurant was great. The staff was very nice and helpful but very relaxed, they were not harassing you. We felt very relaxed. The surroundings of the hotel are very nice with lots of birds singing and fishes... Very natural and relaxing. Check inn and che...
Cons (-) The beach is full of algae as all of the other beaches in the area due to the problem of El Niño. Very sad as this area is known for its beautiful beaches. But this is not a something the hotel can control. It is a general problem. I talked with a service manager from Cap Cana and he told me they have the same problem there for almost a year now. What I did not liked from Catalonia was a terrible ...
Read more
Pros (+) Loved the staff, they were all so friendly. The variety of food was very good too. We loved the cleanliness of the beach, we were in the "Privaleged" area, but I feel if we didnt go with the honeymoon suite it may have been a different story.
Cons (-) Cleanliness of the room was disappointing, and they never cleaned at the same time. One of the buffet places was terrible, there was always bugs flying around the food. We had a leak in our ceiling at midnight one night, and ended up having about 50 gallons of water that had to be let out in our bathroom so we had to move everything out & we didnt get compensated for any of that. It was frustratin...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at Catalonia Punta Cana?
Catalonia Punta Cana offers a variety of onsite restaurants including Gran Caribe Restaurant, La Palapa, Sorrento Pizzeria, Creperie, Yuca Restaurant, Rodeo Steakhouse Restaurant, Mikado, and La Toscano.
Are there any concerns about the cleanliness at Catalonia Punta Cana?
Some guests have mentioned issues with the cleanliness, such as dishes not being properly cleaned and outdated rooms with maintenance issues. However, others have praised the cleanliness of the public areas and the privileged beach area.
What are the best times to visit Catalonia Punta Cana?
The high season at Catalonia Punta Cana is in December, while the low season is in September.
How is the customer service at Catalonia Punta Cana?
While some guests have reported negative experiences with customer service, such as long waits and rude staff, others have praised the excellent service and friendly staff.
Is parking available at Catalonia Punta Cana?
Yes, Catalonia Punta Cana offers free parking for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Renovated Room
Guests recommend paying extra for renovated rooms, as they are worth the additional cost.
Consider Offsite Dining
While the hotel offers onsite restaurants, some guests suggest trying offsite eateries like Toro Café and the Pearl Beach Club for a change of dining experience.
Be Mindful of Vendors
Guests advise being prepared for persistent vendors on the beach and within the property, selling various items and services.
Check Room Amenities
Prior to settling in, guests recommend ensuring that all room amenities, such as the mini-bar and towels, are in good condition and adequately stocked.
Book Privileged Suites Early
If interested in privileged suites with additional amenities, it's advisable to book early to secure these accommodations.
Plan for Slow Service
Several guests noted slow service at the buffet and a la carte restaurants, suggesting that visitors should anticipate longer wait times.
Consider Room Location
Guests suggest considering the location of the room within the property, as some areas may offer better views and quicker access to facilities.
Be Cautious of Security
Some guests reported instances of theft, so it's advisable to keep valuables secure and be vigilant of personal belongings.
Explore Nearby Attractions
Take advantage of the proximity to attractions like Catalonia Caribe Golf Club, Bavaro Lagoon, and other nearby points of interest for additional leisure activities.
Manage Expectations for Food
While the hotel offers a variety of dining options, guests recommend managing expectations for the quality and variety of food available.
Location
Playa Bavaro, Cabeza de Toro, Punta Cana
What's nearby
- Dolphin Explorer0.8 mi
- Bavaro Lagoon1.6 mi
- Barcelo Sky Casino Punta Cana3.4 mi
- Imagine Punta Cana Disco3.7 mi
- Luna del Caribe Dinner Theater4.8 mi
- Dolphin Island Park5 mi
- Manati Park Bavaro5.2 mi
- Hoyo Azul7.1 mi
- Arena Blanca Beach7.5 mi
- Iberostar Golf Course8.4 mi
- Indigenous Eyes Ecological Park9.1 mi
- Punta Blanca Golf Course9.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Catalonia Punta Cana
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $229 |
Average price (weekend night) | $251 |
When to book a room at Catalonia Punta Cana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Catalonia Punta Cana
FAQs when booking at Catalonia Punta Cana
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Punta CanaMost recommended
See most recommended stays in Punta CanaGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 6.0 mi |
Nearest Airport | Punta Cana |
Distance to airport | 5.0 mi |
Everything you need to know for your stay in Punta Cana
Complete your trip
Popular destinations