Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.8 "Food is delicious."
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8.2 "Good value."
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7.8 "Good location."9.8 "
Near to public transport , according to 98%." 10.0 "100% thought it waseasy to get to the train station ." 7.1 "Great parking , according to 71%." 10.0 "Good access to the airport , said 100%." 10.0 "100% thoughtparking was inexpensive ." 8.0 "80%liked the proximity to shopping ." -
6.2 "Service is ok."5.8 "Only 58% found the
staff to be friendly enough ." 6.0 "Only 60% thought theservice was professional ." -
5.6 "Rooms are ok."6.4 "Only 64% said
rooms were big enough ." -
5.4 "Average cleanliness."
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4.0 "Not very comfortable."0.2 "98% thought it was
too noisy ." -
3.8 "Internet is poor."3.8 "62% said the
wifi quality was bad ." -
3.6 "Bad amenities."3.1 "69% thought the
building wasn't nice ." 3.0 "70%complained about the elevator ." 3.3 "For 67%, thelobby entrance was sub-standard ." -
3.2 "Horrible vibe."0.8 "92%
criticized the unstylish hotel ." 3.3 "For 67%, thelobby entrance was sub-standard ."
Overall Rating
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8.4 "Good value."
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7.9 "Good location."10.0 "100% thought it was
easy to get to the train station ." 7.5 "Great parking , according to 75%." -
6.8 "Service is ok."6.1 "Only 61% found the
staff to be friendly enough ." -
5.9 "Rooms are ok."5.1 "Only 51% said
rooms were clean enough ." -
5.8 "Breakfast is mediocre."
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5.6 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." -
3.7 "Bad amenities."
Overall Rating
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7.7 "Good location."9.8 "
Near to public transport , according to 98%." -
5.9 "Service is ok."5.6 "Only 56% found the
staff to be friendly enough ." -
5.3 "Rooms are ok."
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5.1 "Average cleanliness."
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4.9 "Breakfast is below average."
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3.7 "Not very comfortable."0.2 "98% thought it was
too noisy ." -
3.3 "Bad amenities."2.9 "71% thought the
building wasn't nice ."
Overall Rating
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8.4 "Good value."
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7.5 "Good location."9.8 "
Near to public transport , according to 98%." 10.0 "100% thought it waseasy to get to the train station ." -
6.4 "Service is ok."5.9 "Only 59% found the
staff to be friendly enough ." -
5.7 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." -
5.6 "Rooms are ok."5.1 "Only 51% said
rooms were clean enough ." -
5.1 "Breakfast is mediocre."
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3.7 "Not very comfortable."0.3 "97% thought it was
too noisy ." -
3.3 "Bad amenities."2.9 "71% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.2review from
Dried up blood plagued the bathroom along with bits of bloody tissue paper crusted to the floor. It clearly wasn't wiped down or disinfected which leads me to believe nothing was. There conveniently was no manager or anyone with half a brain to make decisions, and when we returned at night the managers response left on a note for us was: "there's nothing we can do if they still choose to stay here". VERY GROSS and awful service
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7.1review from
Easy access to the subway Walking distance to New York Hall of Science Staff were friendly and helpful Breakfast was fairly typical of a budget hotel, coffee quite drinkable Noise of subway trains Fairly limited restaurants nearby Lift was a bit bouncy
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4.2review from
Free parking was a great perk. It's not accessible from the public, as far as I know, so I felt better parking there than on the street. It's not the best area of Queens but I can't fault the hotel for that. Booked this hotel because it was VERY close to Citi Field. It's a short walk or a quick drive away. If the room were cleaner I would have been very happy with it. After checking in around 9PM, our room's door was open and there was a housekeeper spraying fabreeze inside. We found hair on the (unfitted and untucked) bottom sheet, stains on the quilt (which I'm still confident was a mattress pad), and the second sheet was on top of the quilt. On top of that there were *quite* visible handprints along the headboard. Wasn't comfortable sleeping in this bed after the state we found it in. There was also mold visible along the frame of a painting in the room. Someone had written ZORRO WAS HERE in sharpie on the wall next to the window... We asked the front desk (who was very helpful and friendly) for new linens and they were changed. Not sure why there was a man spraying down our room at 9PM, and I really didn't want to know why either. Would they still have come in to spray it at night if we checked in at 3PM instead? It wasn't bad enough to make me want to stay somewhere else that night but I won't be booking this hotel again, especially for the price.
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8.8review from
Private Airport shuttle and great location, super close to the train. N/a
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4.0review from
The hotel clerk was very friendly and helpful. Car service to the hotel was on time A non smoking room was reserved but it reeked of cigarette smoke. The location felt very unsafe and was there was no street lighting. I will be more careful in my investigation of the hotel's location prior to reserving
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9.0review from
Everything was great! Staff was great, sent a car for me at the airport, clean and modern rooms with flat screen and comfy bed. The neighborhood wasn't the best but then again, it's Queens. So I'd say about average for Queens.
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5.3review from
It was a lot cheaper than most other hotels still at a 3 star rating in the area. Newly renovated. Good for short layovers. Staff was friendly. 2 of the 3 rooms we ended up with were alright, while the third reeked of marijuana smoke. It may have not been the fault of the hotel'S. It was supposed to be a non smoking room and the smell was concentrated to the bathroom. It was so strong we had to switch. It was St Patricks Day and the hotel was full. The staff did what they could for our group. I would def check your room before committing to it for the night. Also I didn't know the shuttle is only from the airport, not to also.
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8.8review from
Private Airport shuttle and great location, super close to the train. N/a
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9.0review from
Everything was great! Staff was great, sent a car for me at the airport, clean and modern rooms with flat screen and comfy bed. The neighborhood wasn't the best but then again, it's Queens. So I'd say about average for Queens.
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2.2review from
Dried up blood plagued the bathroom along with bits of bloody tissue paper crusted to the floor. It clearly wasn't wiped down or disinfected which leads me to believe nothing was. There conveniently was no manager or anyone with half a brain to make decisions, and when we returned at night the managers response left on a note for us was: "there's nothing we can do if they still choose to stay here". VERY GROSS and awful service
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4.2review from
Free parking was a great perk. It's not accessible from the public, as far as I know, so I felt better parking there than on the street. It's not the best area of Queens but I can't fault the hotel for that. Booked this hotel because it was VERY close to Citi Field. It's a short walk or a quick drive away. If the room were cleaner I would have been very happy with it. After checking in around 9PM, our room's door was open and there was a housekeeper spraying fabreeze inside. We found hair on the (unfitted and untucked) bottom sheet, stains on the quilt (which I'm still confident was a mattress pad), and the second sheet was on top of the quilt. On top of that there were *quite* visible handprints along the headboard. Wasn't comfortable sleeping in this bed after the state we found it in. There was also mold visible along the frame of a painting in the room. Someone had written ZORRO WAS HERE in sharpie on the wall next to the window... We asked the front desk (who was very helpful and friendly) for new linens and they were changed. Not sure why there was a man spraying down our room at 9PM, and I really didn't want to know why either. Would they still have come in to spray it at night if we checked in at 3PM instead? It wasn't bad enough to make me want to stay somewhere else that night but I won't be booking this hotel again, especially for the price.
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4.0review from
The hotel clerk was very friendly and helpful. Car service to the hotel was on time A non smoking room was reserved but it reeked of cigarette smoke. The location felt very unsafe and was there was no street lighting. I will be more careful in my investigation of the hotel's location prior to reserving
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5.3review from
It was a lot cheaper than most other hotels still at a 3 star rating in the area. Newly renovated. Good for short layovers. Staff was friendly. 2 of the 3 rooms we ended up with were alright, while the third reeked of marijuana smoke. It may have not been the fault of the hotel'S. It was supposed to be a non smoking room and the smell was concentrated to the bathroom. It was so strong we had to switch. It was St Patricks Day and the hotel was full. The staff did what they could for our group. I would def check your room before committing to it for the night. Also I didn't know the shuttle is only from the airport, not to also.
