Guest reviews
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All Reviews
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Solo
Overall Rating
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8.9 "Very nice wellness & sports facilities."8.8 "
top-notch fitness area , thought 88%." -
8.4 "Location is great."9.8 "98%
liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." 8.7 "87%liked the proximity to sightseeing ." 9.8 "Good access to the airport , said 98%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." -
8.2 "Great service."9.2 "92% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 7.7 "77% thought theservice was very professional ." 7.2 "72% said thebooking process went smoothly ." -
7.9 "Good vibe."10.0 "100% thought, the
hotel was modern ." 8.1 "81% said it was astylish hotel ." -
6.7 "Average amenities."6.7 "67% thought the
building was acceptable ." -
6.3 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." 6.1 "For only 61%, thebathroom was ok ." -
5.6 "Internet is average."5.5 "55% thought the
wifi quality was ok ." -
5.3 "Breakfast is mediocre."
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3.6 "Bar is not good."
Overall Rating
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8.3 "Location is great."9.8 "98%
liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." -
8.2 "Great service."9.3 "93% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 7.6 "76% thought theservice was very professional ." -
8.1 "Vibe was good."10.0 "100% thought, the
hotel was modern ." 7.1 "71%enjoyed the friendly atmosphere ." -
6.7 "Average amenities."6.6 "66% thought the
building was acceptable ." -
6.6 "Rooms are ok."6.0 "For only 60%, the
bathroom was ok ." -
5.2 "Breakfast is mediocre."
Overall Rating
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8.7 "Location is great."10.0 "
Near to public transport , according to 100%." 9.8 "98%liked the proximity to shopping ." 8.6 "86%liked the proximity to sightseeing ." -
7.8 "Good vibe."
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7.6 "Good service."8.8 "88% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." -
6.6 "Average amenities."6.8 "68% thought the
building was acceptable ." -
6.3 "Rooms are ok."6.5 "Only 65% said
rooms were clean enough ." -
5.3 "Breakfast is mediocre."
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5.3 "Food is average."
Overall Rating
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8.6 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.6 "Location is great."
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7.2 "Good vibe."
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7.1 "Good cleanliness."
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6.1 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." -
5.4 "Breakfast is mediocre."
Overall Rating
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8.4 "Great service."9.2 "92% found the
staff to be very friendly ." 8.2 "82% said thereception staff was great ." -
8.2 "Location is great."9.7 "97%
liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." -
7.9 "Good vibe."
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6.8 "Average amenities."6.8 "68% thought the
building was acceptable ." -
6.3 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." 6.2 "For only 62%, thebathroom was ok ." -
5.5 "Internet is average."
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4.9 "Breakfast is below average."
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3.4 "Bar is not good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.1review from
It was a fairly long check in process and then I reached my room which was quite dirty. There was clearly life on the bed and lots of long hairs on the bathroom floor. Then they tried to say they didn't have more room spot when they came up and saw my room and they ended up finding one . Not the best experience!
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8.2review from
Nice, clean and comfortable. Friendly and accommodating staff. Convenient to several malls, Citi Field, great Asian food and the 7 train. Breakfast was great! Pork buns plus some usual doughnuts and bagels. Realize you are in "new Chinatown". Little English at restaurants and cash only in several places. Smaller room than expected but plenty of space for just sleeping. Walls were a bit thin. Room cleaning service seemed to come at random times and often we were in the room so they would just not come in. Ended up asking for replacement towels, toiletries, etc.
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8.2review from
The hotel staff was very friendly. The breakfast was great! It's a couple of blocks from the subway. There's a mall across the street. Close to LaGuardia Airport, about $15 cab fare. The hotel room was small but tolerable. The area is not great. I never felt unsafe but I would definitely recommend staying in Manhattan or Brooklyn if you could afford it. Many restaurants in the area only had menus in Chinese. Very few places took cards so I would recommend bringing a good amount of cash.
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8.8review from
Front desk service was very nice very helpful very kind and very knowledgeable and willing to assure me that they will be there The cleaning personnel's wasn't that Ferrell of cleaning did not replace my soaps had to purchase new soap for was a vacuum properly bathrooms was that white down either
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2.0review from
Horrible . Gym flooded while I was in it and the gm- Zoe, was there and didn't even apologize, I had to tell her leave and unplug the wires before someone gets hurt. Unbelievable.
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7.4review from
It was quiet and cozy. Staff was friendly. Room was smaller than I expected. Cleaning staff had left bag of old linens in hallway all day.
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10.0review from
Complimentary water in fridge, pork buns for breakfast, close proximity to great authentic food, great service for transportation to outside venues
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8.2review from
Nice, clean and comfortable. Friendly and accommodating staff. Convenient to several malls, Citi Field, great Asian food and the 7 train. Breakfast was great! Pork buns plus some usual doughnuts and bagels. Realize you are in "new Chinatown". Little English at restaurants and cash only in several places. Smaller room than expected but plenty of space for just sleeping. Walls were a bit thin. Room cleaning service seemed to come at random times and often we were in the room so they would just not come in. Ended up asking for replacement towels, toiletries, etc.
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8.2review from
The hotel staff was very friendly. The breakfast was great! It's a couple of blocks from the subway. There's a mall across the street. Close to LaGuardia Airport, about $15 cab fare. The hotel room was small but tolerable. The area is not great. I never felt unsafe but I would definitely recommend staying in Manhattan or Brooklyn if you could afford it. Many restaurants in the area only had menus in Chinese. Very few places took cards so I would recommend bringing a good amount of cash.
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8.8review from
Front desk service was very nice very helpful very kind and very knowledgeable and willing to assure me that they will be there The cleaning personnel's wasn't that Ferrell of cleaning did not replace my soaps had to purchase new soap for was a vacuum properly bathrooms was that white down either
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10.0review from
Complimentary water in fridge, pork buns for breakfast, close proximity to great authentic food, great service for transportation to outside venues
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3.1review from
It was a fairly long check in process and then I reached my room which was quite dirty. There was clearly life on the bed and lots of long hairs on the bathroom floor. Then they tried to say they didn't have more room spot when they came up and saw my room and they ended up finding one . Not the best experience!
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2.0review from
Horrible . Gym flooded while I was in it and the gm- Zoe, was there and didn't even apologize, I had to tell her leave and unplug the wires before someone gets hurt. Unbelievable.
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