Overview

Crowne Plaza JFK Airport New York City

138-10 135th Avenue, Queens, NY 11436, United States
+1 800 863 7818

$156+

Overall guest ratings

7.6/10 Good
Based on 2,064 reviews

Review highlights

  • 8.2
  • 8.1
  • 7.1
  • 6.4

Good to know

  • Friendly service
  • Good shuttle service
  • Good access to airport

Nearby

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    About

    Crowne Plaza® JFK Airport NYC — “Where Your Success Matters” Crowne Plaza® JFK Airport New York City is an upscale full service hotel set in an ideal location convenient when you are passing through JFK or visiting New York. Just 1/4 mile near JFK International Airport the hotel boasts Manhattan style modern upscale guest rooms, bar lounge, complimentary 24-hour up-to-date business center, self-check-in kiosk which the selective business and leisure travelers will find most comfortable and enjoyable with the highest standards of service and hospitality. All 330 guest rooms and suites feature either King size beds or two Queen beds, Temple Spa bath amenities, complimentary wired and wireless internet, in-room laptop size safes, refrigerators, full size iron and ironing board, in-room coffee maker and an extensive HDTV channel selection. Enjoy our Crowne Plaza Sleep Advantage Program with luxurious bedding, soothing aromatherapy kit and specially designated quiet zones, which will secure your great night’s sleep. Take advantage of our free 24-hour shuttle to JFK Airport . Make your reservations today.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Express check out
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 2,064 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      8.0 "80% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 8.1 "Location is great."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% thought parking was inexpensive."
    • 7.1 "Good breakfast."
    • 6.9 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      7.0 "70% thought it was clean."
      5.0 "Dining area was clean enough, according to only 50%."
    • 6.8 "Internet is average."
    • 6.4 "Food is average."
      5.3 "53% thought the dining experience was appropriate."
      5.0 "Dining area was clean enough, according to only 50%."
    • 6.0 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.9 "Only 69% said rooms were clean enough."
      6.2 "Only 62% thought the furniture was functional."
      5.5 "55% thought the bathroom was big enough."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.9 "For 81%, the lobby entrance was sub-standard."
      4.5 "55% thought the facilities needed updating."
      0.9 "91% complained about the elevator."
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    Overall Rating

    7.8 Good
    Based on 908 reviews
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      8.3 "83% thought the service was very professional."
    • 7.7 "Good location."
      9.9 "Good access to the airport, said 99%."
    • 7.0 "Good breakfast."
    • 7.0 "Internet works."
    • 6.7 "Food is average."
    • 6.6 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.7 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
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    Overall Rating

    7.7 Good
    Based on 474 reviews
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
      7.6 "76% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.6 "Internet is average."
    • 6.1 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was modern."
    • 6.0 "Food is average."
    • 5.9 "Average value."
    • 5.1 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
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    Overall Rating

    6.6 Good
    Based on 123 reviews
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.6 "Average cleanliness."
    • 5.9 "Food is average."
    • 5.7 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 5.7 "Vibe was decent."
      5.8 "Only 58% thought, the hotel was modern."
    • 5.5 "Average comfort."
      6.5 "Beds were acceptable for 65%."
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    Overall Rating

    7.5 Good
    Based on 557 reviews
    • 8.6 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      8.1 "81% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 7.0 "Good cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.9 "Internet is average."
    • 6.0 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 6.0 "Food is average."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Friendly service"
    "Good shuttle service"
    "Good access to airport"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    free shuttle to the airport
    regular shuttle
    jfk airport
    fast shuttle service
    night manager was rude
    modern decor
    uncomfortable firm
    courteous staff excellent
    close to airport
    paint carpeting
    floor in the restroom
    airport hotel
    bring me a roll
    staff to inform
    loud and disruptive
    location to airport

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