Queenstown resorts
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Set on New Zealand’s South Island, by the tranquil shores of the Lake Wakatipu and in the heart of Kawarau Village, the luxurious Hilton Queenstown hotel features a majestic mountain backdrop and provides the perfect base to explore the area’s natural attractions. This Queenstown hotel is only 5 minutes from Queenstown Airport and a 15 minutes drive or 10 minute water taxi ride from the center of Queenstown. All of our elegant Guest Rooms and Suites feature high-speed internet access, a cozy fireplace and several offer stunning lakeside views. Hold a unique celebration at this hotel in Queenstown on our landscaped outdoor terrace, or choose from our range of indoor meeting rooms which offer the very latest in audio/visual technology. Food and wine lovers will be able to indulge their passions in our stylish onsite venues. Overlooking the lakefront, our signature restaurant Wakatipu Grill offers the finest cuisine that New Zealand has to offer, in elegant surroundings, creating an unforgettable culinary dining experience. In the intimate and cozy bar, be tempted by yet another captivating perspective of the lake or an exceptional vintage from our extensive wine cellar, which has a keen focus on Otago’s best winemakers. Gaze out over the indigo waters of the lake as you relax on the terrace and enjoy the crisp air and the warmth of the outdoor fire pit. For the ultimate indulgence, eforea: Spa at Hilton is Queenstown’s largest spa, focusing on natural, organic treatments. A grand circular staircase leads to the 25m heated indoor pool, spa pool and adjoining fitness center. Beyond the hotel, the vibrant Kawarau Village is a stroll away, with world-class restaurants, bars and speciality stores. Additional accommodation options are available at the Kawarau Hotel, managed by Hilton.
Overall 8.6 Excellent
Based on 2,739 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
4.2
Excellent
8.0
Excellent
8.0
Pros: The rooms are typically Hilton, nice and quiet with beautiful interiors.
The staff were helpful and polite.
The housecleaning did a great job every day as well.
Excellent
9.0
Pros: I like the location being out of the hustle and bustle of the downtown area and right on the lakeside. The food and dining options were also handy. The water taxi was very convenient.
Excellent
9.0
Pros: Loved the view loved the restaurant facilities and meals etc and people were very friendly
Excellent
10.0
Pros: Room and quite location.
Excellent
10.0
Pros: 10/10! Exceptional customer service, couldn’t fault it!
Excellent
8.0
Pros: We stayed in a Deluxe room with a spa, and it did not disappoint. We slept with the curtains open so that when we woke up in the morning we could see the gorgeous view of Lake Wakatipu and mountains. We loved the outdoor access to the walking path and were so close to the water. The bed was comfortable and the room was everything we needed. We also loved the fireplace heater. It is a great complex to stay in, as it's right near the dock for the water taxi (where Hilton guests get tickets for $5 per person each way), and also the pub (highly recommended) and the other Hilton restaurants. It was also a few minutes walk away from the QBook desk where we booked all of our activities and tours, super convenient. The breakfast had a great variety. If you are thinking about whether to include breakfast or not, I would recommend to include it, as it's so convenient early in the morning when you have a tour booked: you can get to breakfast fast and then catch the taxi right outside and check in to your tour with enough time. We could not fault the staff and customer service, everywhere we went (including the pub), the staff was friendly, professional and nothing was too much trouble. We'd like to call out Luana from breakfast who always looked after us and was so nice, thank you :) We would definitely stay here again, thank you Hilton!
Excellent
10.0
Pros: My wife and I enjoyed the whole experience at the Hilton. Staff, Food, Cleanliness, Room
Mediocre
3.0
Okay
5.0
Pros: The view was beautiful and it was very close to the airport. I was happy to find limited free parking was available on the hotel grounds.
Good
6.0
Pros: Location is good and view is amazing.
Details
Reviews
Overall 8.6 Excellent
Based on 2,739 reviews
Pool
8.7
Room
8.2
Service
8.1
Wellness Area
7.9
Breakfast
7.4
Location
7.1
Value
5.6
WiFi
4.8
Room
8.3
Service
8.2
Wellness Area
8.0
Breakfast
7.4
Location
6.9
Value
5.2
WiFi
4.0
Service
7.7
Location
7.7
Room
7.2
Breakfast
7.0
Value
4.7
WiFi
2.6
Service
8.2
Room
7.9
Location
7.2
Room
7.4
Location
7.0
4.2 Okay
Pros:
Cons: So many things in the room were broken or dirty when I checked in, I had the front desk come look. They said maintenance would fix some of it, and that they would see if another room was available the next day. Neither happened.
8.0 Excellent
Pros:
Cons: Transfers add up and airport two mile drive is $28 NZ
8.0 Excellent
Pros: The rooms are typically Hilton, nice and quiet with beautiful interiors.
The staff were helpful and polite.
The housecleaning did a great job every day as well.
Cons: The resort is a long way from town,So a hire car is Recommended.In saying that,it is closer to the ski fields and more relaxed.Theres a water taxi which helps if you wish to get to town.Taxis are over $50 one way to town.
$5 coffee at breakfast is annoying.(the provided coffee is ordinary)
Make sure you get a complimentary breakfast when booking.It is very expensive otherwise,especially for people who don't eat too much for breakfast.
9.0 Excellent
Pros: I like the location being out of the hustle and bustle of the downtown area and right on the lakeside. The food and dining options were also handy. The water taxi was very convenient.
Cons: While they do advertise there is only "limited" free parking available, there are so few spots it feels misleading to even advertise this.
9.0 Excellent
Pros: Loved the view loved the restaurant facilities and meals etc and people were very friendly
Cons: The receptionist at check in whilst friendly didn't really give any information about where facilities were or where we could find information about anything at all. Also I thought for the money spent I would have had better quality towels and robes. Also quite annoyed at the fact there wasn't free WiFi!
10.0 Excellent
Pros: Room and quite location.
Cons: Parking.
10.0 Excellent
Pros: 10/10! Exceptional customer service, couldn’t fault it!
Cons: Nothing! Bad timing on our part, due to COVID-19.
8.0 Excellent
Pros: We stayed in a Deluxe room with a spa, and it did not disappoint. We slept with the curtains open so that when we woke up in the morning we could see the gorgeous view of Lake Wakatipu and mountains. We loved the outdoor access to the walking path and were so close to the water. The bed was comfortable and the room was everything we needed. We also loved the fireplace heater. It is a great complex to stay in, as it's right near the dock for the water taxi (where Hilton guests get tickets for $5 per person each way), and also the pub (highly recommended) and the other Hilton restaurants. It was also a few minutes walk away from the QBook desk where we booked all of our activities and tours, super convenient. The breakfast had a great variety. If you are thinking about whether to include breakfast or not, I would recommend to include it, as it's so convenient early in the morning when you have a tour booked: you can get to breakfast fast and then catch the taxi right outside and check in to your tour with enough time. We could not fault the staff and customer service, everywhere we went (including the pub), the staff was friendly, professional and nothing was too much trouble. We'd like to call out Luana from breakfast who always looked after us and was so nice, thank you :) We would definitely stay here again, thank you Hilton!
Cons: The only constructive feedback I have is that it would be great if there was a courtesy shuttle bus that took guests to/from town for better value and more convenience to get to the centre. Although the Hilton is only a 15-20 minute water taxi ride away, it is not located in the town centre. Also, the taxi timetable does not always coincide with your plans, so there were times we had to catch an Uber back to the hotel (which cost $30).
10.0 Excellent
Pros: My wife and I enjoyed the whole experience at the Hilton. Staff, Food, Cleanliness, Room
Cons: Our fire place did not work until we called the maintenance guy
3.0 Mediocre
Pros:
Cons: I didn’t like that the view out my window was just more rooms and it was ridiculous that we had to pay either $40 or $16 for parking never have I stayed somewhere where you have to pay for parking
5.0 Okay
Pros: The view was beautiful and it was very close to the airport. I was happy to find limited free parking was available on the hotel grounds.
Cons: It was a premium price but the room didnt feel premium and there weren't sufficient toiletries provided in the room.
6.0 Good
Pros: Location is good and view is amazing.
Cons: Getting in and out of the car park was a challenge .
Set on New Zealand’s South Island, by the tranquil shores of the Lake Wakatipu and in the heart of Kawarau Village, the luxurious Hilton Queenstown hotel features a majestic mountain backdrop and provides the perfect base to explore the area’s natural attractions. This Queenstown hotel is only 5 minutes from Queenstown Airport and a 15 minutes drive or 10 minute water taxi ride from the center of Queenstown. All of our elegant Guest Rooms and Suites feature high-speed internet access, a cozy fireplace and several offer stunning lakeside views. Hold a unique celebration at this hotel in Queenstown on our landscaped outdoor terrace, or choose from our range of indoor meeting rooms which offer the very latest in audio/visual technology. Food and wine lovers will be able to indulge their passions in our stylish onsite venues. Overlooking the lakefront, our signature restaurant Wakatipu Grill offers the finest cuisine that New Zealand has to offer, in elegant surroundings, creating an unforgettable culinary dining experience. In the intimate and cozy bar, be tempted by yet another captivating perspective of the lake or an exceptional vintage from our extensive wine cellar, which has a keen focus on Otago’s best winemakers. Gaze out over the indigo waters of the lake as you relax on the terrace and enjoy the crisp air and the warmth of the outdoor fire pit. For the ultimate indulgence, eforea: Spa at Hilton is Queenstown’s largest spa, focusing on natural, organic treatments. A grand circular staircase leads to the 25m heated indoor pool, spa pool and adjoining fitness center. Beyond the hotel, the vibrant Kawarau Village is a stroll away, with world-class restaurants, bars and speciality stores. Additional accommodation options are available at the Kawarau Hotel, managed by Hilton.
Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at South Eatery Restaurant. Relax in the Lounge Bar for coffees, snacks and beverages. Three meeting rooms with natural light and views. Family friendly.
Overall 8.3 Excellent
Based on 4,547 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Amazing view. The lake view worth the price. The stuff was super nice
Good
7.0
Pros: Great view lamb salad fantastic Great view
Excellent
9.0
Pros: everything was great
Excellent
10.0
Pros: Excellent reception staff. Room lovely and clean with a fantastic view. Happy hour was great and the food was excellent. Great value for money.
Good
7.0
Pros: Nice view and located close to centre
Good
6.0
Pros: The view was spectacular
Excellent
9.6
Pros: Great view over lake , spacious and clean room , staff very nice
Details
Reviews
Overall 8.3 Excellent
Based on 4,547 reviews
Service
8.9
Room
8.0
Value
7.0
Location
6.9
WiFi
6.8
Food
6.4
Breakfast
5.8
Service
9.0
Room
7.9
Bar
7.7
Location
7.3
Food
6.7
Value
6.5
Breakfast
5.6
WiFi
5.1
Amenities
4.4
Service
8.7
Room
8.0
Wellness Area
7.4
Location
6.8
WiFi
5.9
Breakfast
5.8
Food
5.6
Service
8.6
Bar
8.1
Room
7.6
Location
7.0
Value
6.9
Food
5.9
Breakfast
5.7
Room
8.9
Service
8.8
Location
7.5
Food
6.8
Value
6.6
Breakfast
5.8
Vibe
5.5
10.0 Excellent
Pros: Amazing view. The lake view worth the price. The stuff was super nice
Cons: There was no water in the room , the breakfast wasn’t fresh
7.0 Good
Pros: Great view lamb salad fantastic Great view
Cons: The hotel was a little run down. Spa area needed attention The hot tubs were barely warm
9.0 Excellent
Pros: everything was great
Cons:
10.0 Excellent
Pros: Excellent reception staff. Room lovely and clean with a fantastic view. Happy hour was great and the food was excellent. Great value for money.
Cons: There was nothing we were displeased with.
7.0 Good
Pros: Nice view and located close to centre
Cons: Over priced and tired.
6.0 Good
Pros: The view was spectacular
Cons: The room was nice yet simple with a spectacular view, what I didn't like was that there was a kettle but no water in the fridge there was also no sink to wash dirty dishes so our dishes had to wait for the next afternoon to be taken out. I was also disappointed because there was no microwave to warm up put food and we ran out of toilet paper at night and there wasn't any extra toilet paper in the room. The pool was too cold and there should be pool and spa for the children because our swim and quality time in the pool and spa was disrupted by children which was annoying and maybe they should open the the spa till 12am because it closed around 10pm which sucked but the only good thing was that our room had a spectacular view
9.6 Excellent
Pros: Great view over lake , spacious and clean room , staff very nice
Cons: 20 min walk to centre
Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pools, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at South Eatery Restaurant. Relax in the Lounge Bar for coffees, snacks and beverages. Three meeting rooms with natural light and views. Family friendly.
With a stay at Rydges Lakeland Resort Queenstown in Queenstown, you'll be on a lake, steps from Lake Wakatipu and a 2-minute drive from Skyline Gondola. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel features 7126 square feet (662 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 7.3 Good
Based on 3,208 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
3.0
Pros: Location
Good
7.0
Pros: Other than that, great facilities, friendly staff
Excellent
10.0
Pros: Good facilities, as advertised. Clean, well appointed king size room, with lake views.
Good
7.0
Pros: Good location, clean and helpful stuff.
Okay
5.8
Pros: Comfortable bed.
Okay
4.6
Pros: The location was fine. Beyond that... wasn't much to speak of.
Good
7.0
Pros: Position of hotel, perfect
Good
7.0
Pros: Handy, tidy and amazing views Great breakfast!
Excellent
8.0
Pros: The hotel was close to walking distance to downtown shops and restaurants. The staff is very friendly.
Details
Reviews
Overall 7.3 Good
Based on 3,208 reviews
Location
8.7
Breakfast
8.7
Service
7.6
WiFi
7.6
Room
4.6
Value
4.6
Comfort
4.4
Vibe
3.7
Cleanliness
2.4
Location
8.9
Breakfast
8.7
Service
8.7
Comfort
4.7
Room
4.7
Value
4.4
Vibe
2.4
Cleanliness
2.3
Location
9.3
Breakfast
8.5
Service
6.8
Room
5.3
Value
4.8
Comfort
4.1
Vibe
3.3
Cleanliness
2.6
Location
8.9
Service
7.9
Value
5.0
Comfort
4.4
Room
4.4
Vibe
3.2
Location
8.3
Service
8.1
Amenities
4.5
Comfort
4.2
Room
3.3
Vibe
2.6
3.0 Mediocre
Pros: Location
Cons: There were stains on the carpet, no safe in the room, the bed was a full size.
7.0 Good
Pros: Other than that, great facilities, friendly staff
Cons: Noisy neighbors. Could hear every word they were saying until they went to bed well after midnight. Suggest better soundproofing between rooms
10.0 Excellent
Pros: Good facilities, as advertised. Clean, well appointed king size room, with lake views.
Cons:
7.0 Good
Pros: Good location, clean and helpful stuff.
Cons: Bathrooms were a little run down. Would have liked the use of a microwave.
5.8 Okay
Pros: Comfortable bed.
Cons: Could do with cleaning balcony. Bathroom walls showing steamy streaks, cleaning would help.
4.6 Okay
Pros: The location was fine. Beyond that... wasn't much to speak of.
Cons: The rooms were not very clean. When booking, it was a little unclear as to what we were booking. The front desk gal in the evenings wasn't very helpful when asking for directions.
7.0 Good
Pros: Position of hotel, perfect
Cons: Nowhere in bathroom to put toilet bag etc, nowhere to hang to hand towel, too much clutter around basin, shower far too small, every time hubby bent over in shower door opened, not enough room really for the toilet. Perhaps we could of handled 1 night in it, but not for 3 nights. A toaster in room would of been great, cups far too small, a small fresh milk would have been nice. Had a nice balcony to look at but couldnt get out to it, ranch slider wouldnt slide, there was a couple of people out there once virtually sitting in front of our room. Couldnt get many channels on TV, I think 4 was all we could find. Then when u changed reception, it was worse. No free parking, perhaps anyone staying longer than 1 night could have free parking out front in your park. Perhaps you need to consider 65+ adults a bit more.
7.0 Good
Pros: Handy, tidy and amazing views Great breakfast!
Cons: The shower pressure needs to be looked at
8.0 Excellent
Pros: The hotel was close to walking distance to downtown shops and restaurants. The staff is very friendly.
Cons: The shower was not the best. The curtain is too short it got water everywhere, the curtain would blow and stick to you and was cold.
With a stay at Rydges Lakeland Resort Queenstown in Queenstown, you'll be on a lake, steps from Lake Wakatipu and a 2-minute drive from Skyline Gondola. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel features 7126 square feet (662 square meters) of event facilities. Self parking (subject to charges) is available onsite.
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