Overview

Grand Gateway Hotel

1721 North Lacrosse Street, Rapid City, SD 57701, United States
+1 605 342 1300

$39+

Overall guest ratings

7.8/10 Good
Based on 2,592 reviews

Review highlights

  • 9.1
  • 8.4
  • 7.1
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    Location. This Rapid City hotel is within two miles of the The Journey Museum and Gardens and the South Dakota School of Mines and Technology.

    Hotel Features. Grand Gateway Hotel has an indoor pool, a waterslide, a spa tub, and a fitness facility. Business amenities include complimentary wireless Internet access and meeting rooms for small groups. Grand Gateway Hotel has a restaurant and a bar/lounge. Room service is available during limited hours.

    Guestrooms. Amenities featured in guestrooms include hair dryers, coffee/tea makers, and free local calls. Guestrooms have cable television with premium TV channels and HBO. Business-friendly amenities include complimentary wireless Internet access, desks, and voice mail.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Pool table
    • Facilities for Disabled Guests
    • Concierge service
    • Gift shop
    • Laundry service
    • Room service
    • Express check out
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 2,828 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 8.4 "Pool is good."
      8.0 "Clean pool, said 80%."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.8 "Management was excellent, said 78%."
    • 5.9 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
      6.0 "Only 60% thought the shower was ok."
      5.2 "For only 52%, the tv was ok."
    • 4.9 "Internet is poor."
      3.5 "65% said the wifi quality was bad."

    Overall Rating

    8.1 Excellent
    Based on 1,074 reviews
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
    • 8.7 "Pool is good."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 7.2 "High comfort."
      9.3 "93% thought rooms were spacious."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.0 "Only 60% said rooms were clean enough."
      6.0 "Only 60% thought the shower was ok."
    • 5.9 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 4.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 1,555 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
    • 8.1 "Pool is good."
    • 6.5 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.9 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 4.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      2.0 "80% found problems with the furniture."
      4.1 "59% were disappointed with the minibar."
      2.5 "75% said the bathroom was dirty."
      1.4 "Air conditioning was criticized by 86%."
      2.8 "72% were unsatisfied with the kitchenette."
    • 4.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall Rating

    6.9 Good
    Based on 28 reviews
    • 5.9 "Rooms are ok."

    Overall Rating

    8.0 Good
    Based on 169 reviews
    • 8.8 "Location is great."
    • 8.6 "Pool is good."
    • 8.1 "Good value."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.5 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 6.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Good to know
    "Friendly service"
    data provided by TrustYou

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