Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
9.3 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
9.2 "Excellent breakfast."10.0 "100% were
happy with the price of the breakfast ." -
9.1 "Perfectly clean."9.1 "91% said
rooms were clean ." 8.8 "88% thoughtit was clean ." -
8.5 "Location is great."9.3 "
Easily accessible by car , said 93%." -
6.9 "Vibe was decent."
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2.9 "Disappointing internet connection."2.9 "71% said the
wifi quality was bad ."
Overall Rating
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9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
9.2 "Perfectly clean."9.2 "92% said
rooms were clean ." -
9.1 "Excellent breakfast."
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8.3 "Food is delicious."
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8.3 "Location is great."9.2 "
Easily accessible by car , said 92%."
Overall Rating
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9.8 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.2 "Excellent breakfast."
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9.1 "Perfectly clean."9.0 "90% said
rooms were clean ." 9.0 "90% thoughtit was clean ." -
8.7 "Food is delicious."
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8.5 "Location is great."
Overall Rating
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9.2 "Excellent breakfast."
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7.9 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Good breakfast, proximity to freeway, easy booking Room smelled. Toilet took a couple of flushes to start working
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2.5review from
Rooms smells
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6.8review from
Space dedicated for smoking under our window. Pool is too small.
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4.0review from
Staff were nice. The room was old dated and stinky. It had some horrible chemical smell. The smell pretty much tainted the whole stay. Overall this should not be a best western (plus).
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10.0review from
LOVED staying here! My friend and I were on a roadtrip from Santa Cruz to Ashland, Oregon and just needed a place to rest for one night. We thought the beds were incredibly comfortable, breakfast was decent, and the room was clean and quiet. The elevator was really slow and hot, but honestly that's my only complaint. It was 107 when we were passing through but you never would have known it inside the room. Well worth the $100 to me! I would highly recommend to anyone needing a place to stay on a long road trip. Slow elevator, weak fan in the shower
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3.4review from
The bed was comfortable Right off the I-5 The room was HOT, and HUMID, and smelled like a wet dog. I had to change rooms twice to find one that wasnt hotter than outside. The shower/tub was so loud I felt like I would wake the entire floor. like a really squeaky floor. I thought I was upgrading the room so I would of had something the other rooms did not. Nope just got charged more. Hi-speed internet? I think it was as slow as it possibly could be. I had to go to Starbucks to connect, it was too slow in the room.
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8.0review from
Nice location right on the 5, friendly staff, good breakfast, nice television and shower overall everything was pretty good. We left a watch in our room and the staff put it in lost and found and we picked it up 5 days later on our way home! Very trustworthy staff
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8.0review from
New carpet comfortable firm bed HBO. refrigerator. Clean remote control breakfast selections The hallway was narrow and difficult to maneuver the luggage trolley
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5.0review from
Not much. Room was not air conditioned prior to arrival on a 100 degree day. It took sometime to remove humidity and cool the room. This was the worst Best Western I have ever stayed in. Very dingy. It would have been okay for $60 a night, but not 100 plus tax.
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6.0review from
Value, close to sight seeing , access Showers, missing dustbins, smell
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10.0review from
LOVED staying here! My friend and I were on a roadtrip from Santa Cruz to Ashland, Oregon and just needed a place to rest for one night. We thought the beds were incredibly comfortable, breakfast was decent, and the room was clean and quiet. The elevator was really slow and hot, but honestly that's my only complaint. It was 107 when we were passing through but you never would have known it inside the room. Well worth the $100 to me! I would highly recommend to anyone needing a place to stay on a long road trip. Slow elevator, weak fan in the shower
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8.0review from
Nice location right on the 5, friendly staff, good breakfast, nice television and shower overall everything was pretty good. We left a watch in our room and the staff put it in lost and found and we picked it up 5 days later on our way home! Very trustworthy staff
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8.0review from
New carpet comfortable firm bed HBO. refrigerator. Clean remote control breakfast selections The hallway was narrow and difficult to maneuver the luggage trolley
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6.0review from
Good breakfast, proximity to freeway, easy booking Room smelled. Toilet took a couple of flushes to start working
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2.5review from
Rooms smells
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4.0review from
Staff were nice. The room was old dated and stinky. It had some horrible chemical smell. The smell pretty much tainted the whole stay. Overall this should not be a best western (plus).
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3.4review from
The bed was comfortable Right off the I-5 The room was HOT, and HUMID, and smelled like a wet dog. I had to change rooms twice to find one that wasnt hotter than outside. The shower/tub was so loud I felt like I would wake the entire floor. like a really squeaky floor. I thought I was upgrading the room so I would of had something the other rooms did not. Nope just got charged more. Hi-speed internet? I think it was as slow as it possibly could be. I had to go to Starbucks to connect, it was too slow in the room.
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5.0review from
Not much. Room was not air conditioned prior to arrival on a 100 degree day. It took sometime to remove humidity and cool the room. This was the worst Best Western I have ever stayed in. Very dingy. It would have been okay for $60 a night, but not 100 plus tax.
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6.0review from
Value, close to sight seeing , access Showers, missing dustbins, smell
