Holiday Inn Redding

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They gave us a double bed while telling us they were sold out for the night. They told us there were no queen rooms left. After we settled in we checked the hotel website, which indicated there were queen rooms available. I won't call them liars.......

Location I got there for them to tell me they had no rooms and that I wouldn't be refunded. Ridiculous. The front desk person stood there and laughed saying the system was down and they were sold out so I needed to figure something out.

Pretty close to the freeway. Nice pool area. It was NOT a 3 star hotel. It was more like a really big, average quality 2 star, or a really nice 1-star. I felt like I was in a Motel 6, not a Holiday Inn. The paint was chipping off the walls, lots of sloppy maintenance on the building/facilities.

The guest room Wi-Fi was terrible.

Staff was very friendly. Definitely not a 3 star hotel, The location was a bit further out & the pool & jacuzzi needed to be resurfaced. I would say the star rating needs to be re evaluated.

Parking and access. A sign on the door warns that the hotel property has been connected with cancer-causing chemicals or conditions!! Really?!?!?!

Luckily we were able to park across from our room window... quiet and roomy Our vehicle had temporary window and I woke up to check our cars and saw a man attempting to break into our car but, he left when I saw him...

The staff we awesome, helpful, knowlegable, friendly. Too many things not working, all vending machines, chair lift, tv, poor parking ligbting, outside door locks, a lot of deferred maintenance.

It was a good location. Rooms are clean and comfortable. For the price you pay, it should include a breakfast or at least a discount for breakfast in their restaurant.

Room and bathroom was new and very clean. Pool was small and open in the front of hotel. The room I was given was next the very busy back elevator which made constant noise disrupting our sleep plus the freeway noise. The hotel overall was much less than I expected from the photos and rating.

this holiday inn is the worst the staff is bad the I got a smoking room even the hotel was not full

The location Our room was very dusty and we have allergies to it.The fitness room was of very poor quality.

NOTHING... I HAVE HEARD THAT HOLIDAY INN IS SUPPOSED TO BE A EXCELLENT CHOICE... BUT I GET TREATED BETTER AT BEST WESTERN HOTEL THAN I DID HERE. DONT THINK I WILL PUT MY FAMILY THROUGH THAT AGAIN. I TRAVEL FROM SO CAL TO NO, CA ONCE A MONTH. BAD EXPERIENE THE KEYS DIDNT WORK THE 2ND NIGHT I STAYED AND THEY WERE NOT VERY ACCOMIDATING

The entrance was attractive The keys would not work, had to walk clear around hotel to front desk because ethe key would not give access to outside door. And then the new key would not open hotel room door.

The location was good relative to things in town. Staff was not accommodating to requests. Shampoo was half full in room. Beds were not comfortable. AC ran often and loud. Poor layout of furnishing. Getting to pool was a trek from any room.

The bed was comfortable. The location was good. Yes, 'pet friendly?' Ha! Could not leave my dog in the room, $20 extr chg for my 4 pound chihuahua, would not allow my little dog in pool area. It was 90 degrees out, couldn't leave her in the car to die! I came for the pool. VERY DISSAPOINTED!

Dining room Staff was not very friendly

Staff was friendly. The beds had been made but obviously the sheets had not been changed. There were black hairs all over the bed sheets.We were given another room and the sheets hadn't been changed in that room and there was spoiled milk spilt in the refrigerator.

Very clean The gave us a room facing the freeway and when we asked for a quieter location they said they were full. The parking lot sure didn't look crowded. I think they give Priceline customers the less desirable rooms.

5 attempts to get a room. Keys didn't work several times. Allergy suffer then given a pet friendly room. Second floor reeked like a smoking lounge, Full luggage on and out 5 times to back of hotel. Last room toilet had to be fixed.

location and lobby was above average nice. our room was not 3 star level. It was dirty, carpet was visibly filthy and the bathroom was not clean.

The hotel itself was nice, but I was NOT told about the motorcycle event taking place. I booked the room on priceline the night before so that I could break-up a really long drive from Oregon to California. I I asked for a quiet room and was given a room on the motorcyle obstacle course. I asked for a quiet room and.. 'Well, it is motorcycle Week - and you knew that when you checked in' and no offer of assistance. Bc I booked on Priceline, I had no recourse.

The hotel looked very nice and looked like it had recently been remodeled. The young man at the front desk was delightful, pleasant and helpful. YES. We had a nonsmoking room BUT as you got off the elevator the smell of stale cigarette smoke in the hallways was awful and invaded the room. I would not stay there ever again for that reason.

First night they only had a handicapped room with a very small bed. I had to beg them for a better room the second night. They said that I asked for a handicapped room which is untrue. I will not use Priceline again. Please take me off of your email.

The staff. Our room was basically ON the parking lot, cars were parked right in front of the window. I indicated when making the reservation that I needed a room for TWO ppl, we got a room with a double bed and had to pay extra for a roll-away bed!

Clean bathroom. Ample parking. Waited 45 minutes just to check in because only one staff member on call during labor day weekend. Many angry stranded guests. Reminded me of hassles of flight delays. Hotel staff told us that Priceline reservations never guarantee non-smoking.