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Passenger van | $66/day |
One location in Reidsville
Filters
Reviews
10.0 Wonderful
Mar 2024
8.0 Very good
May 2021
Pros:
Courteous staff. Easy pickup and drop off.Cons:
Don’t try to upgrade me when the vehicle I want is there. I reserved a convertible because that’s what I want to drive.2.0 Poor
Apr 2021
Cons:
Would have been better to get the car I reserved. Went from a Cadillac to a Toyota Corolla. Tiny, can’t get in or out easily. Setting will sits too low as does the seat. Joke of a car!!!4.0 Mediocre
Apr 2021
Pros:
Friendly and helpful but I didn't get the car I wanted6.0 Okay
Apr 2021
Pros:
YesCons:
I was pulled over by a State Trooper, due to the vehicle having a “Tag Applied For” , instead of an actual license plate. He provided me with the license plate # that’s registered to the vehicle and said he pulled me over because the vehicle should have have a license tag.10.0 Wonderful
Jan 2021
Pros:
Staff was friendly and pick up and drop off were easy.6 locations in Reidsville
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Reviews
2.0 Poor
Jan 2021
Pros:
NothingCons:
Helping me more to be able to rent a vehicle10.0 Wonderful
Oct 2020
Pros:
Awesome customer service! Love this location and they changed the tires needed before my trip efficiently.Cons:
N/a9.2 Wonderful
May 2020
Cons:
Who ever clean the cars didn't do a good job. Vehicle had a smell of Marijuana.9.2 Wonderful
Mar 2020
Pros:
Yes9.6 Wonderful
Feb 2020
Cons:
I had a great experience with my rental, the only reason I give a good and not excellent on cleaning was because the car was washed before I got it, but was a quick wash, mirrors still had salt on them, was really hard to see merging on to the interstate from the airport at night and nowhere to pull off safely to clean them myself. But again, overall was a great experience3.2 Poor
Jan 2020
Cons:
I did not rent the vehicle. I would like a refund of the $44 it was taken for insurance on a vehicle that I did not rentOne location in Reidsville
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Reviews
2.0 Poor
Jan 2021
Pros:
Not much. Stood waiting at the counter while the agent was engaged in a personal conversation with someone without a mask. She could not answer questions about the drop off, and could not provide a phone number for the drop off location. Was overcharged for a full tank of gas at the dropoff location, which I will dispute. Refused a paper receipt at dropoff and was told I would get an emailed receipt. When I questioned what the charge would be for fuel, the agent said he did not know. The emailed receipt shows a charge for a full tank of gas, when the tank was over half full. That charge will be disputed. I will try to avoid Thrifty in the future.Cons:
More attentive staff, provided with better information.8.0 Very good
Dec 2020
Cons:
car squeaked10.0 Wonderful
Sep 2020
Pros:
the rental priceCons:
lower price9.2 Wonderful
Sep 2020
Cons:
All excellent except the time gap to get back our deposit10.0 Wonderful
Jul 2020
Pros:
Quick and in a hurry which was appreciated because I was in hurry to see my daughterCons:
All good9.6 Wonderful
Jul 2020
Pros:
Staff was helpful on pickup. The drop off was a little unclear from the signage.One location in Reidsville
Filters
Reviews
2.0 Poor
Dec 2021
4.0 Mediocre
Dec 2020
Pros:
I had reserved a car for travel. When I arrived I was told there was no car available. I had to drive to the airport and try to find a rental there. The young man there was very helpful and polite. He helped me find a car but the entire process was very frustrating. Time consuming and frustrating.Cons:
When you reserve a car for a trip you expect to have a car reserved. It was poorly handled and I am not sure how you can get away with not honoring a confirmation. I feel quite sure I am not the only one this has happened to as we witnessed another customer being told the same thing. I am not sure how your company finds this acceptable in this day and time with as much feed back that customers are able to express on social media. Individuals plans and itineraries are extremely important to them when they need a car for traveling. I have also tried to reach someone by phone today unsuccessfully. Put or hold forever or just no answer. Unacceptable!2.0 Poor
Sep 2020
Pros:
nothingCons:
they could have told me i booked on a holiday by accident10.0 Wonderful
Aug 2020
Pros:
Excellent staff at this location. The car was a pleasure to drive (GMC Acadia). Kayak found the absolute best price and I won't forget that for future trips.Cons:
Nothing. It was textbook perfect.10.0 Wonderful
Feb 2020
Pros:
The station manager Vera, went out of her way to help me arrange pickup. The vehicle was as expected and the return was super easy. Overall, one of the best rental experiences I have had. Thank you!Cons:
Nothing that I can think of.2.0 Poor
Aug 2019
Pros:
NothingCons:
Car could have been immediately ready;car could have been clean;there could have been a refund for unused rental time;The hertz storefront could have been clean and tidy. It looks shabby, unclean and badly needs a paint job.Along with an 8 passenger van, rental companies in Reidsville offer 7 passenger vans.
Pick-up location | Reidsville |
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Car types | Van |
Rental locations | 1 |
Airport locations | 0 |