Accessibility and suitability
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's customer service?
Guests have praised the great communication with the staff and the quick check-in process. The front desk check-in was described as great, and the staff was considered awesome.
How is the cleanliness of the rooms and the hotel in general?
Some guests mentioned that the hotel wreaked of cigarettes everywhere, and others found the property stinky, dirty, and run down. However, some guests found the rooms comfortable and felt that some minor cosmetic touch-ups would improve the layout.
What are the parking options available at the hotel?
The hotel offers plenty of parking in the lot available, including free parking and private parking.
What are the best times to visit the hotel?
The high season is in October, and the low season is in November.
How is the quality of the beds at the hotel?
Some guests found the beds uncomfortable, while others felt that the rooms were comfortable. Some mentioned that the beds could benefit from minor adjustments.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Request a Room Away from Smoking Areas
Several guests mentioned a strong smell of cigarettes throughout the hotel, so consider requesting a room in a non-smoking area to avoid this issue.
Check Room Amenities Upon Arrival
Some guests reported missing bath towels and other essentials upon arrival, so it's advisable to check the room amenities as soon as you check in and request any missing items promptly.
Consider Bringing Your Own Entertainment
A few guests experienced issues with the TV and noise disturbances from other guests, so consider bringing your own entertainment options for a more comfortable stay.
Opt for a Room Upgrade
While some guests mentioned no upgrades, others suggested that an upgraded room could enhance the overall experience, so it might be worth considering.
Communicate Any Issues with the Staff
If you encounter any problems during your stay, communicating with the staff can lead to a quick resolution, as mentioned by several guests who had positive interactions with the hotel staff.
Be Mindful of Pricing
Some guests felt that the hotel was overpriced for the quality of the accommodations, so it's important to consider the value for money when booking a room.
Explore Nearby Attractions
The hotel's proximity to the Richfield Carnegie Library and Sevier Valley Center makes it convenient for guests interested in exploring these attractions.
Check the Heating and WiFi Functionality
A guest reported issues with the heater, so it's advisable to check the functionality upon arrival. Additionally, some guests mentioned WiFi problems, so it's worth confirming this upon check-in.
Consider Cosmetic Room Adjustments
A few guests suggested minor cosmetic touch-ups and layout improvements, so it's something to be aware of when evaluating the room.
Pet-Friendly Accommodations
The hotel allows pets with applicable charges, making it a suitable option for guests traveling with their furry companions.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | October | $72 | $70 |
Cheapest month to stay with an average 7% drop in price. | Most expensive month to stay with an average 4% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center |
|---|---|
6.0 | 0.4 mi |