Extended Stay America Suites - North Chesterfield - Arboretum

The hotel offers free on-site parking, free WiFi, laundry service, a 24-hour front desk, and a strict no-smoking policy. Additionally, guests can bring their pets, and the staff members are multilingual.

Every room includes at least one bed, a private restroom with toiletries, a full kitchen, a work desk, heating, air conditioning, and a flat-screen TV for entertainment.

Guests have the opportunity to visit popular landmarks and tourist attractions like Midlothian Mall Shopping Center, Dogwood Dell, University of Richmond, University Stadium, and Pitt Basement Field, as well as nearby restaurants like Pepe's Mexican Restaurant, Gogi BiBimBap, Fuji Sushi, and Jon Smith Subs.

Yes, the hotel offers complimentary breakfast and has family rooms available, making it suitable for families.

The hotel has addressed concerns about cleanliness, staff friendliness, and the presence of roaches in some rooms. The hotel is committed to addressing these concerns to ensure a positive experience for all guests.

Some guests reported issues with cleanliness and pests in their rooms, so it may be wise to inspect the room upon arrival and request a change if necessary.

Several guests mentioned noise disturbances, so consider requesting a room away from potential sources of noise, such as the front entrance or vending machines.

While the hotel allows pets, some guests were surprised by additional charges for bringing their pets. It's advisable to confirm the pet policy and associated fees in advance.

A few guests reported cleanliness issues, including dirty rooms and unpleasant odors. It may be helpful to check the room's cleanliness upon arrival and request cleaning if needed.

Some guests found the breakfast options limited. If breakfast is important to you, it might be helpful to verify the available options in advance or consider dining at nearby restaurants.

A few guests mentioned issues with the WiFi. If reliable internet access is essential, consider inquiring about the WiFi quality and any potential solutions for connectivity issues.

Guests appreciated the proximity of various restaurants. Consider exploring nearby dining options for a diverse culinary experience during your stay.

Some guests noted the presence of cigarette smoke odor, despite the hotel's no-smoking policy. If sensitive to smoke, it's advisable to be mindful of potential lingering odors.

A few guests had negative experiences and opted to find alternative accommodations. It may be prudent to have a backup plan in case the hotel does not meet expectations.

Some guests experienced challenges during the check-in process. It may be helpful to verify the check-in procedures and ensure that reservations are in order to avoid any inconvenience.