Very professional & "very friendly" employees
3 stars
Four Points by Sheraton Richmond
Photos of Four Points by Sheraton Richmond
Overview
Boasting an indoor pool, Four Points by Sheraton Richmond is situated in Richmond and offers comfortable accommodation. It also features a 24-hour business centre, an express check-in and check-out feature and free Wi-Fi.
The hotel has 194 rooms and has been recently refurbished. Welcoming and helpful team members are available 24 hours a day. The hotel also provides luggage storage, meeting rooms and a car rental desk.
Rooms at Four Points by Sheraton Richmond are well-appointed and include a desk, ironing facilities and a flat-screen TV. Newspapers and a telephone are also provided.
Four Points by Sheraton Richmond has its own on-site restaurant, perfect for those who prefer to eat in. Alternatively, there are a choice of eating options in the local area.
Richmond International Airport is less than a 25-minute drive from the hotel. Downtown Richmond, University of Richmond and Virginia Museum of Fine Arts are easily reached by car.
Latest deals for Four Points by Sheraton Richmond
Amenities at Four Points by Sheraton Richmond
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Shuttle service (free)
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Pool
- Heated pool
- Indoor pool
- Outdoor pool
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Evening entertainment
- Karaoke
General
- Family rooms
- Storage available
Bathroom
- Hairdryer
Outdoor
- Garden
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Four Points by Sheraton Richmond
8.3
Very good
680 verified ratings
Wonderful
359
Very good
102
Good
70
Okay
42
Fair
45
Mediocre
17
Poor
45
Summary of reviews
Guests say
Guests appreciated the great service and the hotel's location, noting that the staff was friendly and accommodating, especially during check-in. Cleanliness of the hotel was often praised as well, contributing to a safe atmosphere. However, there were notable concerns about noise disturbances from construction and plumbing, as well as issues with the amenities. Many guests felt that the price didn't reflect the quality of the hotel, which had rooms needing updates and other facilities that could use improvements.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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8.4 out of 10
2 reviews
8.2 out of 10
5 reviews
All reviews
Pros (+) Sanitary
Cons (-) Pillows were awful. $50 pet fee was not upfront as I was charged at check in
Cons (-) The bed was uneven. Staff are somewhat rude. The phone in the room didn't work and I was charged twice for the room. Indoor pool needs updates... actually most of the hotel does.
Pros (+) The Four Points in Richmond, Va. has to rank as one of the very best places I have ever stayed. Management as well as rank and file empoyees went out of their way to make sure I was happy and properly looked after. My trip began with a 36 hour layover on the way to Richmond. When I arrived Kix, Jasmine, Yassilla and the rest of the crew let me know I was the only care and concern of the hotel even...
Cons (-) I didn't like the restaurant manager on duty during the day. She had a sour attitude that was a direct clash with what the hotel was trying to achieve. She was a short, red headed, nasty fireball that was from my opinion a horrible task master that drove down the moral of earnest employees.
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Pros (+) The pool was very nice and so was Ms.Bonnie she was excellent
Cons (-) The Beds were wonderful
Pros (+) Front desk employees were nice
Cons (-) The restaurant i rate 1 star the food was terrible the service sucked only 1 person handling hosting and serving the cook looked miserable can't take directions on how to make an omelet . Top it off the carpet in the room had dark stains on it paint was peeling on the walls and we saw a cockroach in the bathroom
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Four Points by Sheraton Richmond?
Guests have described the beds as very comfortable and the rooms as quiet, ensuring a good night's sleep.
Is parking available at Four Points by Sheraton Richmond?
Yes, the hotel offers free parking and a shuttle service for added convenience.
How is the food quality at Four Points by Sheraton Richmond?
Guests have praised the breakfast buffet and the friendly staff at the on-site restaurant, ensuring a pleasant dining experience.
How clean are the rooms at Four Points by Sheraton Richmond?
Guests have appreciated the cleanliness of the rooms, describing them as clear and comfortable.
What can guests expect from the staff at Four Points by Sheraton Richmond?
The staff has been described as friendly, helpful, and accommodating, providing excellent service throughout the stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Several guests recommended requesting a room with a view of the lake, as it provides a beautiful setting and green areas nearby.
Consider Bringing Your Pet
The hotel is pet-friendly, so if you're traveling with a furry friend, you can request pet-friendly accommodations. However, be aware that charges may apply.
Check for Room Updates
Some guests mentioned that the rooms have been recently refurbished, so it's worth checking for updated accommodations for a more comfortable stay.
Be Mindful of Noise Levels
A few guests noted that the lobby area can be loud, so if you prefer a quieter environment, consider requesting a room away from the lobby.
Explore Nearby Attractions
The hotel's location offers proximity to various stores and restaurants, providing convenient options for dining and shopping nearby.
Verify Room Amenities
Some guests experienced discrepancies between the amenities advertised and those provided, such as expecting a glass shower but finding a tub with a shower curtain. It's advisable to verify specific room features before booking.
Consider Transportation Options
The hotel offers a free shuttle service, which can be convenient for getting around the area. Take advantage of this service to explore nearby attractions without the hassle of driving.
Check for Accessibility Features
If you require accessibility features, such as wheelchair accessibility or allergy-free rooms, ensure that you communicate your specific needs with the hotel staff when making a reservation.
Plan for Dining Options
While the hotel has its own on-site restaurant, guests mentioned limited options and high prices. Consider exploring nearby dining options for a more diverse culinary experience.
Be Aware of Housekeeping Schedule
Housekeeping services are provided every other day, so if you prefer more frequent service, it's recommended to communicate your preferences with the hotel staff.
Location
9901 Midlothian Tpke, Richmond, VA 23235
What's nearby
- Country Club of Virginia5.3 mi
- Maymont Park6.1 mi
- Virginia Museum of Fine Arts6.7 mi
- Regency Square Mall6.7 mi
- Hollywood Cemetery7.1 mi
- Jefferson Davis Monument7.1 mi
- Science Museum of Virginia7.3 mi
- American Civil War Center at Historic Tredegar7.6 mi
- The Diamond7.8 mi
- Arthur Ashe Athletic Center7.9 mi
- Virginia State Capitol8.2 mi
- Richmond Old City Hall8.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Points by Sheraton Richmond
Low season | July |
|---|---|
High season | October |
Average price (weeknight) | $147 |
Average price (weekend night) | $219 |
When to book a room at Four Points by Sheraton Richmond
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city center | 8.1 mi |
Nearest Airport | Richmond Byrd Intl |
Distance to airport | 14.1 mi |