Overview

Extended Stay America Richmond - Hilltop Mall

3170 Garrity Way, Richmond, CA 94806, United States
+1 510 222 7383

$84+

Overall guest ratings

5.8/10 Okay
Based on 294 reviews

Review highlights

  • 9.3
  • 6.7
  • 4.1
  • 3.3

Good to know

  • Good kitchenette

Nearby

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    About

    When visiting Richmond, Extended Stay America - Richmond - Hilltop Mall is a great choice to consider. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Rooms feature kitchens and flat-screen TVs.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews of Extended Stay America Richmond - Hilltop Mall

    Overall Rating

    5.8 Okay
    Based on 294 reviews
    • 9.3 "Terrific location."
      8.3 "83% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
    • 6.7 "Average value."
    • 5.4 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 4.1 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      2.8 "72% said the bathroom was dirty."
      3.6 "64% had problems with the shower."
      0.0 "100% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
    • 3.3 "Breakfast is below average."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."
    • 1.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 1.4 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    6.4 Good
    Based on 105 reviews
    • 9.2 "Terrific location."
    • 5.8 "Service is ok."
    • 4.3 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 4.2 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.1 "Awful breakfast."
    • 2.1 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
    • 0.8 "Terrible amenities."
      0.6 "94% thought the building wasn't nice."
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    Overall Rating

    5.8 Okay
    Based on 105 reviews
    • 9.2 "Terrific location."
    • 5.2 "Service is ok."
    • 4.3 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
    • 4.2 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      3.7 "63% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
    • 3.6 "Breakfast is below average."
    • 2.5 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
    • 0.9 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."
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    Overall Rating

    3.9 Mediocre
    Based on 61 reviews
    • 4.5 "Service is below average."
    • 3.4 "Rooms are not good."
      2.0 "80% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
    • 1.9 "Generally quite dirty."
      2.0 "80% said rooms were dirty."

    Overall Rating

    7.2 Good
    Based on 20 reviews
    • 9.4 "Terrific location."
    • 6.1 "Service is ok."
    • 4.4 "Rooms are not good."
    Good to know
    "Good kitchenette"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    smoking room
    supposedly non-smoking room
    cars and loud
    like waking
    rude staff clean
    shopping and food
    easily changed
    great value on priceline
    awful bathroom
    san francisco
    stayed in hotels
    far from san francisco
    great kitchen
    spacious rooms and bathrooms
    visible dirt
    easy plenty parking
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