Overview

Extended Stay America Richmond - Hilltop Mall

3170 Garrity Way, Richmond, CA 94806, United States
+1 510 222 7383

$99+

Overall guest ratings

5.6/10 Okay
Based on 327 reviews

Review highlights

  • 9.1
  • 6.3
  • 4.0
  • 3.1

Good to know

  • Good kitchenette

Nearby

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    About

    When visiting Richmond, Extended Stay America - Richmond - Hilltop Mall is a great choice to consider. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Rooms feature kitchens and flat-screen TVs.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Laundry facilities
    • No smoking
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews of Extended Stay America Richmond - Hilltop Mall

    Overall Rating

    5.6 Okay
    Based on 327 reviews
    • 9.1 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
    • 6.3 "Average value."
    • 5.6 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 4.0 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      1.8 "82% had problems with the shower."
      2.1 "79% found problems with the furniture."
      1.4 "Air conditioning was criticized by 86%."
      1.4 "For 86%, the rooms looked old."
    • 3.1 "Awful breakfast."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      1.6 "84% thought it was rather dirty."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall Rating

    6.1 Good
    Based on 117 reviews
    • 9.0 "Terrific location."
    • 5.8 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
    • 3.5 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
    • 3.0 "Awful breakfast."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 2.0 "Generally quite dirty."
      2.2 "78% said rooms were dirty."

    Overall Rating

    5.2 Okay
    Based on 94 reviews
    • 9.1 "Terrific location."
    • 5.5 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.5 "Service is ok."
    • 3.8 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
    • 3.4 "Breakfast is below average."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."

    Overall Rating

    3.7 Mediocre
    Based on 75 reviews
    • 4.7 "Service is below average."
    • 3.5 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
    • 3.0 "Awful breakfast."
    • 2.5 "Horrible vibe."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."

    Overall Rating

    6.6 Good
    Based on 39 reviews
    • 9.3 "Terrific location."
    • 6.3 "Average comfort."
    • 6.2 "Service is ok."
    • 4.5 "Rooms are not good."
    • 2.3 "Generally quite dirty."
    Good to know
    "Good kitchenette"
    data provided by TrustYou

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