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Extended Stay America Richmond - Hilltop Mall

3170 Garrity Way, Richmond, CA 94806, United States
+1 510 222 7383

$92+

Overall guest ratings

5.9/10 Okay
Based on 297 reviews

Review highlights

  • 9.2
  • 6.8
  • 3.6
  • 2.9

Good to know

  • Professional service

Nearby

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    About

    When you stay at Extended Stay America - Richmond - Hilltop Mall in Richmond, you'll be near the airport and convenient to Hilltop Mall and Richmond Country Club. This hotel is within the vicinity of Bayfront Park and Nevin Community Center.

    Rooms

    Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

    Business, Other Amenities

    Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator (lift). Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall Rating

    5.9 Okay
    Based on 297 reviews
    • 9.2 "Terrific location."
    • 6.8 "Average value."
    • 5.3 "Service is ok."
    • 3.6 "Rooms are not good."
    • 2.9 "Generally quite dirty."
    • 1.4 "Terrible amenities."
    • 1.3 "Disappointing internet connection."
    • 1.2 "Horrible vibe."
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    Overall Rating

    6.5 Good
    Based on 127 reviews
    • 9.1 "Terrific location."
    • 5.3 "Service is ok."
    • 3.5 "Rooms are not good."
      3.4 "66% said rooms were dirty."
    • 2.6 "Generally quite dirty."
      3.4 "66% said rooms were dirty."
    • 1.2 "Awful breakfast."
    • 1.1 "Terrible amenities."
      0.7 "93% thought the building wasn't nice."

    Overall Rating

    5.7 Okay
    Based on 103 reviews
    • 9.1 "Terrific location."
    • 4.9 "Service is below average."
    • 4.7 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
    • 3.8 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
    • 3.1 "Generally quite dirty."
      3.9 "61% said rooms were dirty."
    • 1.6 "Awful breakfast."

    Overall Rating

    4.9 Okay
    Based on 35 reviews
    • 3.0 "Awful rooms."
      1.0 "90% thought they were poorly maintained."
    • 2.5 "Generally quite dirty."

    Overall Rating

    7.1 Good
    Based on 29 reviews
    • 9.3 "Terrific location."
    • 6.0 "Service is ok."
    • 4.0 "Rooms are not good."
    Good to know
    "Professional service"
    data provided by TrustYou

    Recent Reviews

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