Extended Stay America Suites - Richmond - Hilltop Mall

The complimentary breakfast includes a good selection of items, such as muffins, protein bars, and coffee, providing a convenient start to your day.

Yes, pets are allowed at the hotel, and the staff is accommodating to pet owners, making it a convenient option for travelers with pets.

May is the high season, offering a great time to experience the hotel's amenities and explore the nearby attractions in Richmond. However, July is the low season, providing a quieter atmosphere for a more relaxed stay.

The hotel maintains clean rooms and common areas, ensuring a comfortable and hygienic environment for guests throughout their stay.

The hotel provides on-site parking, offering convenient and secure parking options for guests during their visit.

Some guests mentioned that certain rooms were outdated and had maintenance issues, so consider requesting a room with updated facilities to ensure a comfortable stay.

A few guests reported that their rooms lacked kitchenware and utensils, so it might be helpful to bring your own if you plan on cooking during your stay.

Several guests noted that the hotel can be noisy, especially at night, so light sleepers may want to pack earplugs or request a quieter room location.

Some guests experienced issues with room cleanliness, so it's advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.

If you require an accessible room with specific features, it's recommended to confirm the availability of these amenities in advance to ensure a comfortable stay.

A few guests mentioned that the provided toiletries were insufficient, so consider bringing your own to supplement the amenities provided by the hotel.

While the hotel offers complimentary breakfast, some guests found it to be mediocre, so exploring nearby dining options for breakfast might be worth considering.

If you anticipate needing a late checkout, it's advisable to request this in advance and confirm the details to avoid any inconvenience during your departure.

Guests reported encountering large dogs that made them feel unsafe, so if you're sensitive to this issue, it's advisable to inquire about the pet policy and room assignments.

Take advantage of the hotel's proximity to attractions such as Alvarado Park and Wildcat Canyon Regional Park for outdoor activities and exploration.