Would you like to save as your currency permanently or for this visit only?
Location for what I needed to do. Old room.
No, the on-line was a misrepresentation. It indicated that rooms had microwave and small fridge. There was only one room with that and 10 dollar extra per night if we were to get that particular room. The hallway in the back building smell like urine. Flies would be around the hallways mainly because of the urine odor.
It's was okay you get what you paid for They need a new tv and a new phone for the room
Good price hotel.The front desk was friendly and the parking was good. Cleanliness of the room was okey, it's just that bedsheets and pillowcases wasn't fresh and it smelled a little bit.
An excellent rate, very good value. Room was of a good size, clean and in good decorative order. Staff friendly and helpful. Noisey air conditioning
The rooms are very large. It's a noise hotel.
Clean good sized room & facilities, ideal location central for most sightseeing etc. Breakfast bar next door very convenient. Slightly musty smelll to room when first arrived, opening windows soon cleared this.
Quite accessible to public transportation. I stayed at the hotel from 16 Oct to 22 Oct. Although I had booked from 16 Oct to 23 Oct. This was due to private reasons. I should have been billed for 16 Oct to 22 Oct which was my actual stay. However, the hotel insisted that I did not give 48 hours notice of the shortfall of 1 day and I had to pay for that 1 extra day which I did not stay. This is unfair to me. Please reconsider my case. Thank you
The bathroom we had was really big. Room wasnt badly priced, but the constant loud music being played in the parking area was really annoying. Too bad the employees didn't do anything about it.
Free parking, staff ready to help. Don't stay in room 101 or neighboring; too noisy, people climbing stairs all night just behind your window. The street is quite noisy.
Good price, good location, it's worth to stay there!
The hotel was conveniently located, the room was clean, the bed comfortable. The elevator was creepy. The price was twice what it should have been for the quality.
House keeping has no respect for still trying to rest. They also have respect for privacy. I had to tell them no service needed several times even though the tag was on my room door specifying no services needed.
location is very good. too much noisy and no breakfast.
conveniently located, easy to find, adequate
Awesome location. Room was clean, staff was very friendly. Free parking is a major benefit. We had no issues with excessive noise. Balcony was shared with the room next door, but that was never an issue. Slept great. I will stay here again, no question about it. Wifi connection wasn't the best, but it was free so not a major drawback.
Location is great - free parking is wonderful, hotel is nice & comfortable
We liked the free parking on the premises and the central location as well as the price compared to what other hotels charge. The rooms up front next to the road are very noisy especially if you are a light sleeper. Some of the clientele and their behavior detracted from the positive aspects. Walls are very thin and you hear everything.
Location definetly. It's in Chinatown!!!! Chinese owners, it's in Chinatown....its China man!!!!! By the way...no breakfast although both booking.com and the hotel claims to have breakfast....
location location location, ample room for parking the car safely and friendly staff
VIEW FROM ROOM 503 WAS GREAT PRICE KINDA HIGH ROOM WAS OLD N RUN DOWN
Good location to most of San Francisco's attactions. Continental Breakfast was very disappointing-packaged roll w/in-room coffee maker. What a joke!
We had a lovely view of the bridge (Bay?) late at night and in the early morning we could see twinkly lights underneath it. Pretty. Also close to a good restaurant and the Club Fugazi.
Good location. For travelers with the car- free parking. Free wi fi access
excellent location, parking available, clean room
Plenty of parking, comfortable bed, good shower Refrigerator did not work
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
A good budget motel for a short stay in SF... Small stinky room...
decor of the rooms Parking area too small
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
Good location and price. Complimentaly breakfast was less than expected.
Felt like home when first checked in Felt not important at checking out
Updated furnishings inside the room (queen bed, microwave and frig, Jacuzzi bathtub) with exception of two old, worn arm chairs. very good bathroom facilities. No noise insulation, small, tight parking lot, other guests warming up their diesel pickups for 15 minutes at 5:30 am. No complimentary breakfast. Inconsistent maid service. No cable TV guide in room.
Staff very friendly and helpful.
Older well maintained property which was very clean. The manager telephoned me at 9:30 p.m to ask when I would be arriving. Hotel requires 2 days notice to cancel. There is no real breakfast and the price is too high for the product.
Price was unbeatable. Bathroom was remodeled and sparkling clean. Room was very plain and basic, but clean. Location was great. Parking was free. Bed was comfortable, pillows were great. Had king rooms available at no extra cost. Room had a fridge and we froze ice in baggies (no ice machine). If you are on a very tight budget, or are a bargain shopper (like us), this is a dream come true. TV easy to work, no premium channels. Half the cost of any other motel in the Marina District, and perfect to sleep and clean up and get going. One step up from a hostel. Outside was undergoing remodel, outside floor rough where walkway carpet had been removed. Long narrow parking strip, had to back out onto the street. No clothes closet or hooks to hang clothes, we used a "towel loop" in the bathroom.No in or out of room coffee service, but a 24 hour donut shop about 2 blocks away. No ice machine. If you don't care about amenities grab this deal. If you're spoiled by free hot breakfasts, or on a fantasy vacation or romantic getaway, go elsewhere. These are not complaints, just hints of the quirky things you will find.
Its location. i stayed for 5 nights and my room was not cleaned once.
After some of the reviews, I was a bit nervous, but overall the room was fine. Clean, relatively comfortable, friendly staff, a bit noisy.
It is easily accessible to down town San Francisco using public transportation. I booked the king room and was given a double bed because the room was not available. The place looks horrible. It needs to be torn down. Too noisy.
Hair on all 3 pillows, need I say more!!! Bathroom fairly clean, but the bed had just been made again, with used sheets. Internet connection was one bar and working between connection and off line. Do you know the feeling of writing a letter and push send, and then you are offline...? See above..
Location was fine - you could walk to fisherman's wharf fairly easily. From the outside the hotel looked run-down, but the room was well-kept and clean. the bed/pillows were too soft, the wifi signal was too weak so we couldn't access the internet.
The price for the location was excellent. Well worth the cost of not having to deal with morning rush hour in San Francisco. Would definitely stay again. I would say they could update the bedding, other than that nothing.
Hotel staff great! Room really clean, as was the bathroom. Bed & pillows comfy. However, if you want quiet, forget it. Doors and walls paper thin and much noise from partiers. I suggest earplugs. Motel is very close to fine dining, shopping and Starbucks though, and that's a plus! Good if you are on a budget and only use it for sleep. Very noisy, so don't stay by the elevator.
The beds and pillows were very comfortable... Poor parking (of course, being in San Francisco, having any free parking is good). No air conditioning.
parking the room
good location. Across from my favorite bar..... in a word disgusting. from the moment I got in to the non English speaking reception, to the sticky carpets, to the thin walls, to the parties happening after the bars closed, to the families leaving at 4:00am because they were well simply awake, to the road noise starting at 7:00am.
Location---close to family's home. No hair dryers in rooms. I had one delivered from the office, however, so it wa okay.
- Clean room - Nice bed - WiFi worked fine - Excellent location - not loud outside - Dirty outside the room - Breakfast did not start until 8am, which is too late for me
Location was ok, parking easy. Had wireless internet. Room was fine. Bed a little small for 2 people (no, we are not fat). The hotel was loud - thin walls meant we could hear TVs on in adjacent rooms, and hear people having conversations outside, doors banging late at night, etc.
Location. Walking distance to most of Points of interest and Pier (39) and choice of quick food Restaurants nearby. My first stay at Motel Capri was in 1971 (39 years ago) and kept coming back ever since.
Location was great, staff was friendly. The motel was very quiet and private. We very much enjoyed our stay. I do wish the rooms WERENT so run down, but it was sill worth the price and location!
The room was clean and the bed was comfortable; it was also fairly quiet for the area The furniture was shabby and the shower head wasn't very forceful
Can't beat the location! Bed is uncomfortable and rooms are tiny with very little sound barrier.
It was open when we came in late from the airport Parking stalls, as much as they were available, were too small.
the employees are nice and helpful the bed had springs broken all over the bed. the iron leaked all over the floor. the couch was broken. breakfast was a piece of bread.
Bathroom was clean. When I walked in immedeatly noticed the sheets had holes in them, there was no comforter on the bed, walls were grungy, and the room smelled like it used to be a smoking room. I turned on the AC unit which made a constant loud thudding noise and then turned off - only to not turn back on. I was in SF for business so tried to use the wifi which I could not connect to so I went to call the front desk - picked up the in room phone only to find the phone had no dial tone. I called the front desk on my cell and asked for guidance connecting to wifi and told her about the air conditioner. The response I got from the girl was essentially a very rude and unhelpful it's your computer and there is nothing I can do about the air conditioner. ...
The rate was pretty good They said on your site free parking and then charged Me $17 a night extra to park.
The staff was very helpful and the cost was reasonable. The food could have been better.
The room were comfortable and its a low cost hotel in a tough neighborhood but in the heart of San Francisco Both of our rooms had signs of bed bugs but we couldn't find any live ones and they didn't want to give us anther room.
I had a back room, so it was reasonably quiet. Rooms and grounds are kept clean. Refrigerator and microwave in room. Close enough to Moscone that I walked it several times. Area does not feel safe at night.
We did not stay. We immediately checked out, lost our money for the first night and found another hotel.
There was a breakfast included The WiFi didn't work, the staff was super rude, at some points there was no electricity and they didn't feel like taking care of it, breakfast was very simple, some strange people would come for breakfast - maybe homeless, I can't imagine that they were staying there.
I liked the fact it was really close to Market street and other main attractions. Many homeless people yell and get aggressive around the hotel especially at night. You feel kind of in danger when you go back to your hotel room.
The couch in the room was horrendous: saggy, lumpy, hurtful The bed was fine except there weren't any extra blankets. The heater worked well. It was quiet because we were in the rear portion of the motel.
The location is great for what I go to San Francisco for. The price compared to other hotels for the size and area it's located in can't be beat. This isn't a fancy hotel with a marble lobby and valet. But it's good for going to The City and hanging out for a few days
Bad neighbor, loud at night crackheads hanging out on the property
The staff was nice. Location, Thin Walls, No TV Channels, Leaky faucets
the woman on the desk was extremely helpful and understood when we had to leave a day early. This place is in the middle of the downtown area. It has many homeless and beggars and we felt unsafe, especially at night. Coming from NZ this was a culture shock and was difficult to come to terms with. However we were safe, car was untouched and all was well. This is entirely due to the great staff vigilance. I want to thank them.
Unbelievable customer service! We were able to leave our car here, after check-out, while we ran the Nike Women's Marathon 2010. We returned at ~ 3:00, cold and wet, to pick up the car. When we arrived, we were shocked to learn that they had held our room for us and let us take hot showers before heading home! That really made our day. As we expected, the neighborhood is 'iffy'. And noisy.
The neibourhood is not so bad, like the guest reviews wrote. The Staff looks very criticly who enter the building. We feel us save.
close to busline manager very friendly and helpful.
chocolats in the front desk not so good neighbourhood
good value for money, very helpfull staff! They have plenty of tips to discover the city. Very kind. Ideally situated to discover the city, parking available, busses nearby. Would recommend it to everyone!
It was just a place to sleep Light bulbs burned out, one security lock broken, no lik for coffee pot so it did not work. The place was clean.
Good location - close to many city attractions. Complimentary breakfast was a joke - one very sweet cookie wrapped in a foil. That's all.
Close to downtown The continental breakfast consists in a pastry (no choice). No choice, very poor breakfast, you have to eat in room, no other spaces. one day they didn't clean my room. If I would do one phone call, my phone was broken, I try to advice the staff but no way to resolve the problem. one night there was no space for parking, we had to park in another space, and we had to pay. very bad service, staff very rude.
Room #308 needs a face lift..that's where I stayed the 1st time. However, the price was good and the staff friendly & helpful, and was close to my doctors/hospital. So I decided to come back & rm #309 was perfect. I brought my my own washcloths, & a few other things to make me comfy (my pillow & a throw) since I never use blankets/comforters that hotels/motels provide. I always put remote for tv in zip-lock, and I'm good to go!! Priced right plus free parking. I will always return here unless I'm with my Sweetie, then he foots the bill in 4 star hotels. I like coming here.
very good location, close to the marina, restaurants. breakfast was a joke; no fridge in the room; not so clean and very dark place
Staff was accomodating, but the room we were first assigned was unclean and clearly had a bed bug infestation. Bed bugs in our room. We checked and noticed them immediately on the corners of the bed upon entering the room. There was a big dead one, and a bunch of droppings. A serious infestation. The staff was helpful relocating us to a room w/o them.
The office staff was friendly. There is an elevator which is a big plus. We stayed during Fleet Week, and we were happy to have a room for a reasonable price anywhere in San Francisco. Lombard Street is noisy twenty-four hours a day. Although our room was in the back, there was still a lot of street noise.
It was mostly clean and in decent shape for an older hotel. Location is great. The double queen room was TINY, smaller than the average master bedroom. Night staff was great, morning staff not so much. No pool, no spa, very little parking, tiny room, and expensive. Maybe the cost is just typical San Francisco prices but it sure seemed alot for not much. Elevator quit working.
Room service came at 9:30 am. They didn't let me know that they were going to lock my car in at night and there was no one at the front desk to open it.
Poor Enviroment poor and customers have to go to their rooms which was located on the opposite side of the check in Main Hotel, the breakfast was poor as well,nothing added after food finished.
Location was good for all major attractions. Easy to drive to location Towels very thin and small
The lady at the front desk was nice and I understand that my problem with the reservation was not her fault. When I booked I saw the 2 queen bed room and I requested 2 of those, but when I got to the hotel they gave me 2 rooms with 1 queen bed in each. I called kayak and the lady tried to help but couldn't so I had to pay extra to get a 2 queen bed room. The place looks ok outside but kind of old inside not too much to talk about. I'm not sure at this point if it was kayaks or the hotels problem with the confusion of the amount of beds I needed in each room but I didn't like that I had to pay more. Not sure if I'll be using kayak to book again.
The people at the reception were nice and helpful. There was some smoke from cigarettes although the hotel was declared non-smoking. The breakfast was poor but with some additional shoppings ok.
Close to At&T Ball Park Location
The Friendly staff It was slightly noisy, you could hear everything outside, but not bad enough to ruin your stay. There was also a lack of entertaining television channels.
hotel was fine, cleaning crew were polite and the morning front dest person was very polite the front desk person that was there when i arrived at 3:00 am July 4th was very rude had an attitude and with an attitude said i needed to make a deposit of $100 but he was very rude wouldn't answer any of questions i was not comfortable with him what so ever.
Didn't know they would put a hold on credit card. Stairs and elevator was broken
Nothing my experience was horrible
best location ,sleep well ,quite ,comforte breakfast
Nothing at all. Receptionist lied and said we would be charged even if we cancel the room, ended up staying at the marina motel across the street, way better room with kitchen and couch + room for cheaper than what la luna was asking for.
Advertise King bed, but was only a queen. Continental breakfast was horrible, why even bother. Otherwise it felt like a budget hotel even when we were "upgraded" to a deluxe room. Maybe places in the city just aren't great value, although I've stayed at a nicer place for a better price in the Tender Loin, even though that area is one I'd never spend time in again.
Works great when you are visiting the marina or the palace of fine arts. Great location for lots of SF activities. It is on Lombard street so it is a bit noisy but not bad for the price Noisy, needs renovating.
proximity to restaurants ants in the bathroom and main room
Very clean and the staff was very friendly. The location is good and they have free parking. The hotel is right on a busy street so you get street noise but just turn on the air unit and it's enough white noise to take car of it. The room is small but has all you need.
Great price the bed was comfortable. The shower.
The room was clean and spacious, and both my friend and I had parking spaces close to the room. The room didn't have microwave--I heated a carafe of water in the coffee maker to make a bowl of instant oatmeal in the morning. The clerk at the front desk was pleasant, but seemed perturbed when I asked for a second parking pass. He knew that my friend and I were arriving separately, but was surprised that we both had cars.
Location is ok Expensive for what you get Shower is disgusting Room is ok- but not with the price
Nice location. Relatively cozy. Their breakfast was more of a snack, but hey, it was free. The walls/ceilings are way too thin. It sounded like we had a heard of rhinoceroses above us. Luckily there were no bed bugs, but it seems at one time there was because of old bed bug stains on the sheets.
the location was good, there was free parking, the room was clean and comfortable
Very clean bathroom. The carpets in the corridors are old and smell. They could do with being replaced or at least opening a few windows. The staff were very friendly and helpful. It's in a good location and good value for money.
Budget hotel with clean rooms, staff are helpful. Easy car parking, free wifi, and my room on the third floor was quiet. Good position to get to bars and restaurants. The walls are a little thin, I could hear the person next door talking on his phone. The area is quite run-down, but I didn't feel unsafe at night.
Clean room, clean bathroom, comfortable bed, convenient location for everywhere I planned to go. Great staff The location is in a bit of a sketchy area, and there were the same 4 guys standing on the corner of our motel all day clearly selling drugs.
It was close to the things we needed to do in the city. The neighborhood was not the best but not that bad.
Nothing No shampoo or other items in the room had to ask front desk for them. Constant drug deals going on right outside hotel. My small children even noticed it. Don't stay there if you have children.
Free parking for guests. In a city where public parking costs $20 on averge,this is a great deal.
The hotel room smelt terribly bad. I didn't like walking the streets around the motel at night.
Close to Moscone ctr Not very clean, definitely not worth the money we paid
for the money paid it was quite central to the night scene but there is a lot of homeless around they seem intimidating but they didn't bother anyone, there is plenty of people around day and night.
It was useful to me location wise, 2 kms from city centre areas, and 5 km from Mission where I had to go for work. This area is in the "tenderloin" which is the area with lots of homeless, prostitutes and persons with drug addicts on the street, so single woman walking is not a great idea And they had a "room service" advertised, but it didn't exist.
Proximity to Union Square A bit run down and dirty...