The room was musty/smell, the toilet was stained brown, the carpets were disgusting... definitely not worth $92 a night
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Spark by Hilton Rochester University Area
- Fitness center
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
- Internet
Reviews of Spark by Hilton Rochester University Area
7.0
Good
1871 verified ratings
Wonderful
606
Very good
330
Good
240
Okay
131
Fair
181
Mediocre
119
Poor
264
Summary of reviews
Guests say
Overall, guests found the hotel to have a convenient location, clean and comfortable rooms, and friendly, helpful staff. Many reviewers highlighted the cleanliness and comfort of the beds, as well as positive interactions with front desk staff. However, there were several complaints about the quality of breakfast, noise levels, and some maintenance issues. Despite a few negative experiences, the majority of guests were satisfied with the service and overall value.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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7.5 out of 10
1233 reviews
6.3 out of 10
376 reviews
7.5 out of 10
20 reviews
6 out of 10
2 reviews
All reviews
Pros (+) Absolutely everything. The room was clean and well taken care of. The staff was polite and friendly. Best of all, the sheets were clean and the bed was comfortable.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best times to visit the hotel?
The high season at Rochester Inn & Suites is in May, offering a great time to enjoy the nearby attractions such as the University of Rochester and the Frederick Douglass Statue.
How is the quality of the beds at Rochester Inn & Suites?
Guests have praised the comfortable beds at Rochester Inn & Suites, ensuring a good night's sleep during your stay.
Is parking available at Rochester Inn & Suites?
Yes, Rochester Inn & Suites offers parking and even has an EV charging station, providing convenience for guests with electric vehicles.
What can I expect from the food quality at Rochester Inn & Suites?
Guests have enjoyed the complimentary breakfast and the hot drinks and cookies in the lobby at Rochester Inn & Suites, providing a delightful dining experience.
How is the cleanliness and customer service at Rochester Inn & Suites?
While some guests have expressed concerns about cleanliness and renovations, many have praised the friendly and accommodating staff, as well as the clean and comfortable rooms at Rochester Inn & Suites.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Construction
Several guests reported noise and inconvenience due to ongoing construction, so consider requesting a room away from the construction areas.
Check Room Cleanliness
Some guests mentioned issues with cleanliness, so it's advisable to thoroughly inspect the room upon arrival and promptly report any concerns to the staff.
Consider Nearby Dining Options
While the hotel offers a bar and dining options, guests noted limited nearby dining places, so consider researching nearby restaurants before arrival.
Be Mindful of Renovations
The hotel is undergoing renovations, so be prepared for some areas to be under construction and potential inconvenience.
Utilize the Free Shuttle Service
Take advantage of the hotel's free shuttle service for convenient transportation to nearby attractions and the airport.
Verify Room Amenities
Ensure that the room amenities, such as the refrigerator and microwave, are in good working condition as per some guests' feedback.
Plan for Breakfast Crowds
As the complimentary breakfast was popular among guests, consider arriving early to avoid potential crowding during peak times.
Inquire About Housekeeping
Some guests experienced issues with housekeeping, so consider inquiring about the frequency and quality of housekeeping services during your stay.
Consider Room Size
Some guests found the rooms to be small, so if space is a priority, consider inquiring about room size options when making a reservation.
Confirm Booking Details
Double-check your booking details and ensure that the hotel is aware of any special requests or changes to avoid any inconvenience upon arrival.
Location
797 East Henrietta Road, Rochester, NY 14623
What's nearby
- University of Rochester1.8 mi
- Highland Park2 mi
- House at 235-237 Reynolds Street2.7 mi
- Susan B. Anthony House3.4 mi
- Strong National Museum of Play3.4 mi
- Blue Cross Arena3.4 mi
- Main Street Bridge3.6 mi
- Rochester Zen Center3.6 mi
- First Federal Plaza3.6 mi
- Hyatt Regency Rochester3.6 mi
- Rochester Museum & Science Center3.6 mi
- Frontier Field3.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Spark by Hilton Rochester University Area
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | May | $158 | $193 |
Cheapest month to stay with an average 39% drop in price. | Most expensive month to stay with an average 66% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Spark by Hilton Rochester University Area
Which month has the cheapest rates at Spark by Hilton Rochester University Area?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Spark by Hilton Rochester University Area is January, with an average nightly rate of $107. The most expensive month is June at $181 per night.
What is the cheapest day to book Spark by Hilton Rochester University Area?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Spark by Hilton Rochester University Area is Tuesday, with an average nightly rate of $132. The most expensive day is Friday at $271 per night.
How far in advance should you book Spark by Hilton Rochester University Area?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Spark by Hilton Rochester University Area, book around 2 weeks in advance. This could save you approximately 38% compared to booking last minute.
KAYAK's top tips for your stay at Spark by Hilton Rochester University Area
FAQs when booking at Spark by Hilton Rochester University Area
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
3.5 mi | Greater Rochester Intl | 3.0 mi |