Home2 Suites by Hilton Rochester Henrietta

The hotel offers a variety of amenities, including an indoor pool, a fitness center, a kid-friendly buffet, and complimentary breakfast.

Yes, the hotel offers free parking, including an EV charging station for electric vehicles.

The high season is in April, offering a great time to enjoy the hotel's amenities and nearby attractions.

Guests have praised the hotel for its cleanliness, with spacious and clean rooms, and the staff's efforts to maintain a clean environment.

Guests can expect friendly and accommodating staff, early check-in options, and spacious and comfortable rooms with kitchen facilities.

Some guests reported that rooms near the elevator could be noisy, so consider requesting a room away from the elevator for a quieter stay.

Before booking, ensure to check the availability of the pool as some guests were disappointed to find it closed during their stay.

A few guests mentioned that the breakfast options were limited, so consider bringing your own breakfast items if you have specific preferences.

If you encounter any maintenance issues in your room, promptly inform the staff, as some guests reported issues with broken doors and leakages that affected their stay.

Some guests experienced disturbances from other noisy guests, particularly children, so it's advisable to be mindful of noise levels and consider requesting a quieter room location if needed.

Double-check the room amenities upon arrival, as a few guests reported missing items such as shampoo and soap, ensuring a hassle-free stay.

Some guests experienced delays during check-in due to limited staff availability, so it's advisable to confirm the availability of staff, especially during peak check-in times.

If you have specific needs or requests, consider inquiring in advance to ensure a comfortable and accommodating stay, as some guests faced challenges with special accommodations.

A few guests reported encountering unpleasant odors in the hotel, so it's advisable to check for any odor issues before confirming your booking.

Some guests faced challenges with third-party booking platforms, so it may be worth considering booking directly with the hotel for a smoother experience.