Overview

The East Avenue Inn & Suites
Best Service Friendliness

384 East Avenue, Rochester, NY 14607, United States
+1 585 325 5010

$101+

Overall guest ratings

8.5/10 Excellent
Based on 459 reviews

Review highlights

  • 9.6
  • 9.5
  • 8.2
  • 6.5

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    The East Avenue Inn & Suites offers a free airport shuttle (available on request) and puts you within a 15-minute drive of Genesee River's High Falls and University of Rochester. Guests can visit the fitness center for a workout or grab a bite to eat at City Grill East Avenue, which serves American cuisine and is open for lunch and dinner. A bar/lounge and a terrace are other highlights, and rooms offer up nice touches like MP3 docks and premium bedding.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Safe
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Train station shuttle
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 459 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "Great parking, according to 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
      10.0 "100% thought the service was very professional."
    • 8.2 "Food is delicious."
      8.0 "Yummy desserts, said 80%."
    • 7.9 "Good cleanliness."
      7.7 "77% said rooms were clean."
      8.2 "82% thought it was clean."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      5.7 "57% thought the minibar was ok."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 6.2 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
    • 3.6 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 165 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Average comfort."
    • 6.2 "Rooms are ok."

    Overall Rating

    8.4 Excellent
    Based on 174 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "Great parking, according to 86%."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.2 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 8.2 "Food is delicious."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
    • 6.0 "Average comfort."
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    Overall Rating

    8.2 Excellent
    Based on 59 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.0 "Excellent value."
    • 6.4 "Rooms are ok."
    • 6.0 "Average amenities."
      5.6 "56% thought the building was acceptable."

    Overall Rating

    8.1 Excellent
    Based on 59 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 6.1 "Average comfort."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.8 "Rooms are ok."
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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