Within 20 minutes' walk from Rochester Amtrak Station, Holiday Inn Downtown Rochester provides guests with an ideal base when visiting Rochester. It is also a short stroll from Main Street Bridge and First Federal Plaza, and is close to many of the area's popular attractions.
This 3-star hotel offers an express check-in and check-out feature, an outdoor pool and a 24-hour reception. Airport transfers, a dry cleaning service and a laundry service are available upon enquiry. The hotel also provides laundry facilities, a car rental desk and luggage storage.
Holiday Inn Downtown Rochester offers rooms equipped with a microwave, a hair dryer and a refrigerator. The hotel also has several connecting rooms to accommodate families.
Holiday Inn Downtown Rochester has its own on-site restaurant, perfect for guests who prefer to eat in. Alternatively, there are a selection of other dining options in the local area.
Holiday Inn Downtown Rochester is within walking distance of Hyatt Regency Rochester. Frontier Field, Blue Cross Arena and High Falls are also within walking distance.
Basics
Accessibility and suitability
Dining
Bathroom
General
Services and conveniences
Bedroom
Media and entertainment
Laundry
Workspace
Parking and transportation
Things to do
Health and safety
Fitness
Pool
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers an outdoor pool, an on-site restaurant, and connecting rooms for families. Additionally, it provides an express check-in and check-out feature, laundry facilities, and a car rental desk.
How is the cleanliness of the hotel?
While some guests have mentioned concerns about cleanliness, such as poor cleaning of carpets and hair in the bed, others have praised the clean rooms and friendly staff.
What are the parking options available at the hotel?
The hotel offers parking and a free airport shuttle. However, some guests have expressed dissatisfaction with the parking policy, mentioning that it is not free and has no cancellation policy.
What is the best time to visit the hotel?
The high season is in May, and the low season is in December. It's important to note that some guests have experienced discomfort due to ongoing renovations, so it may be advisable to inquire about the renovation status before planning a visit.
How is the customer service at the hotel?
Guests have reported mixed experiences with customer service, with some praising the friendly staff and others expressing dissatisfaction with the handling of issues related to room conditions and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests reported noise disturbances and inconvenience due to ongoing renovations. Request a room away from the construction areas to ensure a quieter stay.
Check Renovation Status
Before booking, inquire about the current status of renovations to avoid any inconvenience caused by ongoing construction work.
Opt for Higher Floors
Several guests mentioned issues with the elevators and noise on lower floors. Choosing a room on a higher floor may provide a quieter and more peaceful experience.
Verify Amenities Availability
Due to ongoing renovations, some amenities may be limited or unavailable. It's advisable to confirm the availability of specific amenities before booking.
Explore Nearby Dining Options
While the hotel has its own restaurant, guests noted limited dining options within walking distance. Research nearby dining establishments for a wider selection.
Inquire About Security Measures
Some guests mentioned heightened security due to the hotel also serving as a migrant center. If concerned, it may be helpful to inquire about the security measures in place.
Confirm Elevator Functionality
Several guests reported issues with the elevators. Prior to booking, it's advisable to confirm the functionality of the elevators, especially if accessibility is a concern.
Plan for Parking
Guests highlighted the additional cost for parking and the lack of cancellation policy. Consider the parking fees and policies when planning your stay.
Consider Alternative Transportation
As the hotel offers a free airport shuttle, guests may want to consider utilizing this service to and from the airport to save on transportation costs.
Check for Special Offers
Some guests received vouchers for breakfast due to ongoing hotel issues. Inquire about any special offers or compensations that may be available during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $148 |
Average price (weekend night) | $123 |
Value for money | 6.3 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Rochester Greater Rochester Intl |
Distance to airport | 4.0 mi |