Strathallan - a DoubleTree by Hilton hotel, is located in the heart of downtown Rochester, New York, convenient to shops, restaurants and entertainment. We’re 10 minutes away from the Greater Rochester International Airport, and enjoy easy access to Interstates 390, 490 and 90. Business travelers will appreciate being within walking distance of companies such as Bausch and Lomb, Frontier, Earthlink and Chase Relax in your guest room or suite, where you’ll find comfortable bedding, a work desk, flat-screen TV, microwave, mini-refrigerator, coffeemaker and complimentary high-speed internet access. Select a room with a balcony to have a view of our beautiful neighborhood. After a long day of meetings or sightseeing, work out in our fitness center, or melt away stress in the indoor heated pool of our Rochester, NY hotel Savor delicious cuisine at our Strathallan Restaurant. Admire the view as you enjoy savory dishes for breakfast, lunch and dinner in our dining room or patio. Stock your mini-fridge with snacks from our convenience store for a late-night snack Plan your business meeting or special event utilizing our 2,000 sq. ft. of flexible function space. Print boarding passes or make copies in our 24-hour business center that offers services to keep you productive while on the road With hospitality as warm as the freshly baked chocolate chip cookie you receive on arrival, our staff welcomes you to an exciting stay in Rochester, New York
My wife and I stayed here with three young children and had a great time. We especially felt the staff were super-friendly and helpful, and were very tolerant of the kids. The restaurant there, Char, was excellent and they made things off the menu for the children. The hotel is clean and comfortable and in a great neighborhood of Rochester.
This was a 'staycation' for us since we live in the area. We stayed with our 3 kids and went to the Strong Museum of Play, Memorial Art Gallery (1 block away), and Rochester Museum and Science Center (practically across the street). The kids loved the pool, we loved the room service and the close proximity to the museums. We are planning to do it again next year. We got a room with 2 queen beds and a sleeper sofa. They honored our request for early check in and a room with a balcony (it had 2!). The staff was friendly and proud of the hotel's recent complete remodel.
This is a tired hotel that had its hey day. It needs some tlc badly. I had stayed here 18 years ago and it was da bomb back then. It is shabby and sad now and reminds me of a cheap New York Tourist hotel. Not worth the money. Great location. Bed was comfy. Room was skeezy. Cleanliness in question. I would not stay here again.I think you can get nicer for the same price--but maybenot the great location.
The Strathallen is in an excellent Rochester location, walking distance to some museums and in a nice neighborhood. The restaurant was very good and the staff were tremendously helpful.
I have stayed at the Strathallan Hotel on business a few times and vastly prefer the comfort of the Strathallan to alternatives downtown. The rooms are a great value for the price. They are spacious and accommodating particularly for longer stays. The staff has been efficient and pleasant. It is my first choice for accommodations in Rochester.
The accommodations are not the most modern. The television is an old crt model. But the room was clean. The sheets and bedding were a pristine white. The bed was made to show the mattress and allowed for easy inspection. I felt safe that the room was bed bug free. Overall the hotel has an old fashion charm.
This is not the newest hotel around, but a great value, spacious (real) suites and a wonderful location. A few quirky things like not many hangers but any shortcomings were addressed quickly by the friendly and competent staff. I would definitely stay there again.
Great stay! The service was great, very helpful staff. There is so much to do in the location, and you can walk to all of it which was great since we didn't have a car. The staff are all knowledgeable about where to eat in the area or what to do. Room was nice for the price.
Wow! Could the front desk clerk have been ruder? I think not. After waiting 10 minutes to check in initially I had to wait another 15 minutes to try and change my room. I was given a converted conference room with no dead bolt and free access for intruders, that is to the parking lot. As a single female I wouldn't recommend staying there. For the budget traveler who is willing to sleep on a lumpy bed and overlook the stray hairs in the bathroom it is probably fine. I went 1/2 mile down the road to the Hyatt, where I was treated like a human being and loved the comfy room, flat screen TV and soft towels. Did I mention the Hyatt was the same price as the Strathallan. So, I guess sometimes you do get more than you pay for....if you stay at the Hyatt!
Fabulous location. Easy parking. However, not a good initial impression: Drove up to entrance. Blocked by doorman talking to cabbie at front door. Doorman looked up but didn't move nor did cab until a 2nd car pulled in behind us. Another doorman came out and assisted with our luggage. He was very pleasant as was all other staff. Updated, comfortable lobby. Room large and OK. Furnishings a little shabby, worn looking. Very dated. Looks like they're collecting the best leftovers and are using until all gets upgraded. Poor lighting throughout. Wonky dresser drawers. Kitchenette supplies missing (1 fork, 5 spoons, 2 bowls, 2 glasses, 1 plate, 4 sauce pans available in a room for 4) but appliances were good (frig, 2 burner stove, sink, microwave). Windows need a good cleaning. I understand upper floors have been/are being redone and are very nice. Bathroom ceiling very low. I am 5'2' and could touch the ceiling, imagine how uncomfortable my 6'2' husband was. About the price. We had a very good deal (found on travel on line) that included breakfast. We were there for a family wedding and estimate that there were 18 rooms taken by our party. The 'special' room rate offered to our group was more per night and did not include breakfast. When the groom's mother called the hotel to inquire why such a difference their response was 'do you want to cancel? OK, no problem.' We were very satisfied with what we paid for what we got but I would not be happy if I had paid original amount and gotten less. By the way, the included breakfast was adequate but really uninspired and outrageously over priced if purchased
My husband and I stayed overnight for a concert at the Blue Cross Arena. Had a very clean and comfortable room, fantastic meal at the restaurant and their driver took us and picked us up from the concert. Hotel staff from the front desk, bartender, wait staff and driver gave us some of the best customer service we've had in a long time! Keep up the great work! We can't wait to go back!
This hotel has been our home away from home whenever we come up to visit family in Rochester. I am trying to find a better combination of price, comfort, and setting in Rochester and it just cannot be found. The hotel is smack in the middle of a residential neighborhood which adds to the charm of the hotel. A drawback is the lack of a pool. However, this place is perfect for a weekend getaway with all the museums, fine dining, and general city ambiance.
Upon arrival we found the hotel under considerable renovation. The lobby looked like a war zone. The elevators were dirty and beat up. The rooms are nice size and the suite configuration is very nice, but have a tackiness that far exceeds the expensiveness. The business center was a joke -- no printer connected to the lone computer, which had a very slow internet connection anyway. The only saving grace of this place is the restaurant, which is excellent, and the pub, which attracts interesting locals. At the rate we paid, this is the worst value I have ever experienced in a hotel.
The Strathallan has large spacious roooms, friendly staff and free parking near the museums in Rochester. Very clean and well maintained. Only negative was the internet airport connection was a bit weak but I could get on-line.