Guest reviews of Extended Stay America - Rockford - State Street
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Couples
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Solo
Overall Rating
7.8 Good
Based on 123 reviews
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10.0 "Excellent value."
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9.7 "Terrific location."10.0 "
Easily accessible by car , said 100%." -
9.5 "World class service."10.0 "100% found the
staff to be very friendly ." -
8.3 "Generally very clean."8.8 "88% said
rooms were clean ." -
7.7 "Good amenities."7.3 "73% thought the
building was wonderful ." -
6.7 "Rooms are ok."6.7 "67% thought the
kitchenette was ok ." -
6.7 "Vibe was decent."
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4.9 "Not very comfortable."4.0 "60% didn't like the
uncomfortable beds ." 3.3 "67% thought it wastoo noisy ." -
4.6 "Breakfast is below average."
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Overall Rating
8.6 Excellent
Based on 123 reviews
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6.4 "Rooms are ok."
Hotel type
Solo Hotel
Guests recommend this hotel for solo travelers .
Good to know
"Spacious rooms"
"Friendly service"
"Good accessibility by car"
data provided by TrustYou
Recent reviews
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Find reviews that mention:
spacious room
nice roomy
rockford
free breakfast
strip joint
charge for dogs
accept dogs
pots and pans
instant oatmeal
nice and clean
use another dryer
problem with booking
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6.5review from
The staff was very friendly and willing to help or answer any questions. The room was decent, fairly clean, decent size for 2 people. It was within decent distance of just about everything (mall, restauraunts, etc). The bed was hard, hurt my back and arms. The pillows were so soft though that you sank into them and they did not offer neck support. I found a toe nail in the bedding. The grab and go breakfast is not good. The muffins are so dry I couldn't even finish one.
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8.5review from
Staff courteous, pleasant, helpful. Good housekeeping. Outdated appliances, bed covers, limited space in the lobby
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8.2review from
New and clean room. Not setup for morning "on-the-go" breakfast and coffee as advertised. Once an item is gone (like coffee) it's gone.
