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We really liked the location of the hotel. It was convenient to walk into Rockport, and it was convenient to drive into Gloucester. The staff was not helpful or apologetic. Our room was not clean when we got there (it looked ready, but then we found wrappers around the bed on the floor). Additionally, we were not able to use the water in our room for almost an entire day, because of plumbing work that was being done in the room next door. I asked to have a manager contact us, since he was not available when we were leaving, and he never called. Overall, very disappointing.
Pros: - Pretty standard hotel - Hot tub and pool were nice - Staff were accommodating - Rather quiet - Breakfast is fine - Location is nice Cons: - It's not the nicest hotel you could ever go to, but it's quaint and does the job sufficiently well - There are many families that come to this hotel, so if you're looking for anything different, this is not your place
Beds were great. Price was great. Staff was perfect The breakfast was just bad! At the hotel rate you would expect more
Great room,great price loved that all the rooms were pet friendly swimming pool was beautiful and breakfast was delicious my dtg and I would definately stay again
Comfortable beds When we were packing up to leave we noticed a pair of kid's socks, not ours! Must have been under bed covers! Makes one wonder...
It was charming. Well decorated, & plenty of space. Everything one is looking for in a comfortable stay away from home. The host and hostess went out of their way to be accommodating and friendly, and helpful with all sorts of ideas.
Great location near the ocean, comfortable, parking at rear, quiet, good facilities to make tea and coffee and for breakfast. Found the manger a little attentive - hovering - and the decor fussy and old-school. Small detail, would not bother me on a business trip but on a leisure trip it was not a relaxing experience because of this.
The proximity to the waterfront, the delicious breakfast, and the hospitable staff. Hotel Employee went above and beyond to assure that we had a comfortable stay, and guided us to great excursions nearby. Nothing to report
An antique filled bed and breakfast. Lovely setting on the water. Friendly staff. Nice outdoor pool. Fabulous made to order breakfast in a lovely sun room overlooking the sea. Close to Rockport center and a short drive to some great beaches. It didn't bother us at all but people should be aware there is no elevator. This is an older historic home.
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A real surprise in all areas- nice room, beautiful view, excellent inn keeper and nice grounds. Close to the heart of Rockport and although a ride to town it was worth the short drive in exchange for the beautiful location. Not really
Great room, comfortable bed, good shower, plenty of hot water. Great view, great location, minutes from town.I couldn't find anything to complain about Nothing
Relaxed atmosphere. Great location. Wished they had a full view mirror.
The room was beautiful and clean, and breakfast was excellent! The innkeepers are friendly and helpful. The ocean is just across the street and we got to see the sun rise over the ocean. Overall, we had a great time!
We liked everything about this B & B.
No parking in town.
Liz and Scott are wonderful hosts. You truly feel as if you are 'at home' at the Inn. A wonderful experience. Nothing.
quietness, comfortable warm feeling, beautiful grounds, very nice breakfast bathroom somewhat cramped
Location, good breakfast Super tiny bathroom, innkeeper somewhat rude, had to wait 15 min for check-in (innkeeper wasn't there at 2pm, the designated check-in time)
Good rooms and nice setting A bit pricey
the location, the wonderful king size bed with the oh-so-excellent linens and the PILLOWS! The bed was high enough to lie in bed and watch the sunrise over the ocean. Excellent breakfast. Tasteful holiday decorations! The whirlpool tub stopper had a slow leak which minimized the 'spa' experience.
The view of the ocean was beautiful. The bar in the inn was good and the large porch for sitting was great. Staff were great. Food was presented differently than expected. Inn has new owners and renovations don't appear to be finished yet as walls were bare and windows had no curtains. The bathroom had no towel racks or hooks. Need a better dinner menu.
Ocean! Ocean! Ocean! Location was stellar. Pool was very nice. Front porch was inviting. live music at dinner was awesome. Staff was friendly and helpful. No. It was all good.
The location is terrific. The owner -- who has a lot on his plate during the summer months -- pays close attention to all the details, is accommodating and friendly. He will make adjustments wherever possible. Not a pretentious or especially fancy place, but everything is clean, up to date, and in good repair. Nice to be in an independently owned motel. AND it has parking. For anyone (not me) used to the palatial bathrooms in some hotels, those at Eagle House are small, with the sink outside the bathroom proper. Somewhat utilitarian I guess, but just fine with us.
The location and parking was amazing. Watched lobster boats check their traps from our room. Shopping and restaurants all right there - an easy walk. The staff was very friendly and welcoming. Absolutely nothing.
This is the first time that I have stayed in a hotel that was actually what it said it was. The room shown on the website was the exact as the room we stayed in.Location Location location! The managers were excellent at suggesting nearby restaurants. no
The location is excellent! Staff very friendly! View is awesome!! Rooms are QUITE outdated!! But clean! Need updated rooms, leaky door was very windy weekend and could feel cold air under door!
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Awesome location... THE YOUNG WOMAN AT THE FRONT DESK EXTREMELY HELPFUL... All was well
The motel was recently bought & the young lady in the office is one of the owners, so nice! The place is old, the rooms are basic, but being updated. The location is swesome!!!!! Enjoy a cup of coffee right on the water, gorgeous.
Location was amazing, staff was also amazing. The rooms are basic and very clean. We had everything we needed. The views are stunning, would stay again for sure!
We loved the wonderful ocean side location and the special secluded feeling. The owner-manager was extremely helpful and went out of her way to make us feel 'at home' while there. It was so much nicer than the usual 'glass and brass' hotel.It was SUPER There was nothing to dislike. We has two handicapped people and the manager arranged ground floor rooms for both. Everything was wonderful.
It was in Gloucester, MA. That's the only positive. Since we arrived after their check in hours, we had to let ourselves in. The place has potential but is poorly maintained. It was dirty and downright creepy. Our king bed was made of two hard twin beds. There was no tv nor WiFi, as promised.
When asked, the staff made an excellent lunch recommendation. The Inn, proper, had a charming character. Some towels had holes and stains. Bedspread had a stain. AC was insufficient for the room. Breakfast was limited and poorly monitored for needed food levels and clean tables.
We upgraded our room to one of the turret rooms, and were very glad we'd done so - it was lovely. The staff was helpful in recommending nearby restaurants for dinner (theirs was closed). The Wi-Fi connection was hit-or-miss in our room, but we were only there for one night, so it wasn't a big problem. Complimentary breakfast was continental; could have used a warm dish - even oatmeal would have been a nice addition.