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Pros: - Pretty standard hotel - Hot tub and pool were nice - Staff were accommodating - Rather quiet - Breakfast is fine - Location is nice Cons: - It's not the nicest hotel you could ever go to, but it's quaint and does the job sufficiently well - There are many families that come to this hotel, so if you're looking for anything different, this is not your place
We really liked the location of the hotel. It was convenient to walk into Rockport, and it was convenient to drive into Gloucester. The staff was not helpful or apologetic. Our room was not clean when we got there (it looked ready, but then we found wrappers around the bed on the floor). Additionally, we were not able to use the water in our room for almost an entire day, because of plumbing work that was being done in the room next door. I asked to have a manager contact us, since he was not available when we were leaving, and he never called. Overall, very disappointing.
Beds were great. Price was great. Staff was perfect The breakfast was just bad! At the hotel rate you would expect more
Great room,great price loved that all the rooms were pet friendly swimming pool was beautiful and breakfast was delicious my dtg and I would definately stay again
Comfortable beds When we were packing up to leave we noticed a pair of kid's socks, not ours! Must have been under bed covers! Makes one wonder...
The location is terrific. The owner -- who has a lot on his plate during the summer months -- pays close attention to all the details, is accommodating and friendly. He will make adjustments wherever possible. Not a pretentious or especially fancy place, but everything is clean, up to date, and in good repair. Nice to be in an independently owned motel. AND it has parking. For anyone (not me) used to the palatial bathrooms in some hotels, those at Eagle House are small, with the sink outside the bathroom proper. Somewhat utilitarian I guess, but just fine with us.
The location and parking was amazing. Watched lobster boats check their traps from our room. Shopping and restaurants all right there - an easy walk. The staff was very friendly and welcoming. Absolutely nothing.
The location is excellent! Staff very friendly! View is awesome!! Rooms are QUITE outdated!! But clean! Need updated rooms, leaky door was very windy weekend and could feel cold air under door!
Location was amazing, staff was also amazing. The rooms are basic and very clean. We had everything we needed. The views are stunning, would stay again for sure!
We loved the wonderful ocean side location and the special secluded feeling. The owner-manager was extremely helpful and went out of her way to make us feel 'at home' while there. It was so much nicer than the usual 'glass and brass' hotel.It was SUPER There was nothing to dislike. We has two handicapped people and the manager arranged ground floor rooms for both. Everything was wonderful.
Awesome location... THE YOUNG WOMAN AT THE FRONT DESK EXTREMELY HELPFUL... All was well
This is the first time that I have stayed in a hotel that was actually what it said it was. The room shown on the website was the exact as the room we stayed in.Location Location location! The managers were excellent at suggesting nearby restaurants. no
The motel was recently bought & the young lady in the office is one of the owners, so nice! The place is old, the rooms are basic, but being updated. The location is swesome!!!!! Enjoy a cup of coffee right on the water, gorgeous.
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We upgraded our room to one of the turret rooms, and were very glad we'd done so - it was lovely. The staff was helpful in recommending nearby restaurants for dinner (theirs was closed). The Wi-Fi connection was hit-or-miss in our room, but we were only there for one night, so it wasn't a big problem. Complimentary breakfast was continental; could have used a warm dish - even oatmeal would have been a nice addition.