Guest reviews
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Overall Rating
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8.2 "Very good internet connection."7.8 "78% said the
wifi quality was great ." 10.0 "100% thought it was agreat value ." -
8.0 "Pool is good."7.1 "
Clean pool , said 71%." -
7.4 "Good location."9.9 "99% thought it was
easy to get to the train station ." 9.9 "Near to public transport , according to 99%." 8.1 "81%liked the proximity to sightseeing ." 7.9 "City centre within easy reach , said 79%." 8.5 "85%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.1 "Good breakfast."
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6.5 "Service is ok."5.8 "58% said the
reception staff was ok ." -
5.3 "Average cleanliness."
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4.6 "Rooms are not good."3.1 "69%
complained about the bathroom ." 0.8 "92% thought they werepoorly maintained ." 4.6 "54% didn't like theuncomfortable beds ." 4.4 "56% saidrooms were dirty ." 3.2 "68% foundproblems with the furniture ." 2.2 "78% hadproblems with the shower ." 3.4 "Air conditioning was criticized by 66%." 4.1 "59%criticized the small bathroom ." 2.1 "79% said thebathroom was dirty ." 3.9 "61% thought thetv was sub-standard ." -
4.4 "Not very comfortable."4.6 "54% didn't like the
uncomfortable beds ." 3.9 "61% thought it wastoo noisy ." 3.4 "Air conditioning was criticized by 66%." 4.1 "59%criticized the small bathroom ." -
4.3 "Value below average."3.1 "69% said the
breakfast was too expensive ." 3.1 "Theprice was too high for 69%." 1.0 "90% saidbeverages were too expensive ." -
3.6 "Wellness & sports facilities were not very nice."1.6 "84%
didn't like the fitness area ." 3.8 "62% wereunhappy with the sauna ."
Overall Rating
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8.2 "Pool is good."
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8.2 "Very good internet connection."7.8 "78% said the
wifi quality was great ." -
7.3 "Good location."10.0 "100% thought it was
easy to get to the train station ." 9.9 "Near to public transport , according to 99%." 7.9 "79%liked the proximity to sightseeing ." 8.5 "85%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.2 "Good breakfast."
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7.0 "Good vibe."7.0 "70% thought, the
hotel was modern ." 5.1 "Only 51% thought, thehotel was luxurious ." 6.4 "64% considered thelobby entrance to be so-so ." -
6.5 "Service is ok."5.3 "53% said the
reception staff was ok ." -
5.3 "Bar is ok."5.1 "
Alcoholic drinks were not bad , according to 51%." -
5.2 "Rooms are ok."5.7 "Only 57% said
rooms were big enough ." 6.6 "Only 66% said therooms were modern ." -
5.1 "Average cleanliness."
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4.5 "Value below average."2.9 "The
price was too high for 71%." 3.2 "68% said thebreakfast was too expensive ." 1.1 "89% saidbeverages were too expensive ."
Overall Rating
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8.0 "Pool is good."
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7.3 "Good location."9.9 "99% thought it was
easy to get to the train station ." -
6.7 "Breakfast is mediocre."
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6.2 "Service is ok."5.7 "57% said the
reception staff was ok ." -
5.5 "Food is average."
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5.1 "Average cleanliness."
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4.7 "Not very comfortable."4.8 "52% didn't like the
uncomfortable beds ." -
4.5 "Rooms are not good."3.0 "70%
complained about the bathroom ." 1.0 "90% thought they werepoorly maintained ." 4.8 "52% didn't like theuncomfortable beds ." 4.3 "57% saidrooms were dirty ." 3.0 "70% foundproblems with the furniture ." 2.6 "74% hadproblems with the shower ." -
4.1 "Value below average."2.8 "72% said the
breakfast was too expensive ." -
3.1 "Disappointing wellness & sports facilities."
Overall Rating
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7.7 "Good location."9.9 "99% thought it was
easy to get to the train station ." -
6.3 "Service is ok."
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4.8 "Value below average."
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4.6 "Not very comfortable."
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4.3 "Rooms are not good."0.7 "93% thought they were
poorly maintained ."
Overall Rating
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8.2 "Pool is good."
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7.8 "Internet works."7.5 "75% said the
wifi quality was great ." -
7.7 "Good location."9.7 "97% thought it was
easy to get to the train station ." 9.7 "Near to public transport , according to 97%." -
7.6 "Good breakfast."
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6.8 "Vibe was decent."6.7 "Only 67% thought, the
hotel was modern ." -
4.9 "Not very clean."4.2 "58% said
rooms were dirty ." -
4.7 "Rooms are not good."0.9 "91% thought they were
poorly maintained ." 2.8 "72%complained about the bathroom ." 4.2 "58% saidrooms were dirty ." 4.9 "51% didn't like theuncomfortable beds ." 3.0 "70% foundproblems with the furniture ." 4.7 "53% saidrooms were small ." 3.6 "64% thought thetv was sub-standard ." -
4.6 "Value below average."
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4.3 "Not very comfortable."4.9 "51% didn't like the
uncomfortable beds ." 3.5 "65% thought it wastoo noisy ." 4.7 "53% saidrooms were small ." -
3.1 "Disappointing wellness & sports facilities."1.6 "84%
didn't like the fitness area ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.6review from
Breakfast had a nice selection of everything and the espresso was great. Location - very sketchy neighborhood. Did not feel safe walking through the area at night. Maintenance - Hair Dryer, Door Lock, & Window Shade all broken during our short stay. Security - On 2 occasions, housekeeping "forgot" to rearm the door lock upon completion of cleaning. In this state, you just needed to push on the door and it would open. On our last day, we arrived back from sightseeing to find the door just standing wide open! Thankfully, nothing was stolen, but we were quite frustrated by the whole ordeal.
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4.7review from
photographs on web are nice, but reality is such. at night in a cold room, despite the warnings were not corrected frontdesk
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5.0review from
Hotel is perfect very nice and beautiful, design was perfect, I like also a reception service they are very helpful... Location was not in good position, you fill yourself as you are in china not in Italy, very dirty streets around Hotel... This hotel is not for 5 star because there is not a swimming pool inside and there is not a service to send a luggage in your room...
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6.0review from
The fact that it was close to city centre with walking distance to most attractions. The hotelroom did not have a/c only heater and as room was facing sun all day and is very small it was constantly boiling hot (30 degrees celsius) same applied in breakfast room, we can only imagine how hot it would be during summer!! The hotel is a bit run down with minor things not functioning in the room, we also found a bug in the bedding. Its def not value for money as its not 5 star hotel quality, it needs refurbishment to meet the 5 stars its awarded. We furthermore got bad service in the hotel restaurant (we had to ask for our wine 3 times and got main course before wine was served) menu was poor and considering they were not busy they should have been more attentive when taking the order etc.
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5.7review from
Hotel design was excellent wether it be the reception, rooms or the roof top bar and pool. Its situated to the east of the city in a more run down location. Quite intimidating venturing out at night. The hotel prices for food and drink are extravigent to say the least resulting that guests must venture out for food and drink.
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3.0review from
Shower was shabby.
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5.6review from
Nice modern hotel in good location (next to train station), lovely-ice cold pool on the roof, good size rooms. Swimming pool is open for public!!! Thats not what you expect from 5 star hotel. On Sunday pool was packed. Pool guy was very unhelpful and uncooperative. You cant move beds (at all) for your convenience. Very disappointing. Breakfast only average. We could never get a cup, plate or cutlery.
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7.6review from
The room was fantastic and the staff were friendly and very helpful
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6.4review from
Room was very comfortable and housekeeping were excellent. Hotel was central, could walk to most places of interest also very handy to the metro. Rooms were quite small - It was expensive.
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3.2review from
Architecturally striking even if not practical Rooms very dirty, poor maintenance, air conditioning not working, pool dirty. A nice hotel run down through neglect.
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4.4review from
Staff was excellent Location is dreadful. Some rooms have shower in middle of room not very luxorious
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5.6review from
Breakfast had a nice selection of everything and the espresso was great. Location - very sketchy neighborhood. Did not feel safe walking through the area at night. Maintenance - Hair Dryer, Door Lock, & Window Shade all broken during our short stay. Security - On 2 occasions, housekeeping "forgot" to rearm the door lock upon completion of cleaning. In this state, you just needed to push on the door and it would open. On our last day, we arrived back from sightseeing to find the door just standing wide open! Thankfully, nothing was stolen, but we were quite frustrated by the whole ordeal.
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4.7review from
photographs on web are nice, but reality is such. at night in a cold room, despite the warnings were not corrected frontdesk
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5.0review from
Hotel is perfect very nice and beautiful, design was perfect, I like also a reception service they are very helpful... Location was not in good position, you fill yourself as you are in china not in Italy, very dirty streets around Hotel... This hotel is not for 5 star because there is not a swimming pool inside and there is not a service to send a luggage in your room...
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6.0review from
The fact that it was close to city centre with walking distance to most attractions. The hotelroom did not have a/c only heater and as room was facing sun all day and is very small it was constantly boiling hot (30 degrees celsius) same applied in breakfast room, we can only imagine how hot it would be during summer!! The hotel is a bit run down with minor things not functioning in the room, we also found a bug in the bedding. Its def not value for money as its not 5 star hotel quality, it needs refurbishment to meet the 5 stars its awarded. We furthermore got bad service in the hotel restaurant (we had to ask for our wine 3 times and got main course before wine was served) menu was poor and considering they were not busy they should have been more attentive when taking the order etc.
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5.7review from
Hotel design was excellent wether it be the reception, rooms or the roof top bar and pool. Its situated to the east of the city in a more run down location. Quite intimidating venturing out at night. The hotel prices for food and drink are extravigent to say the least resulting that guests must venture out for food and drink.
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3.0review from
Shower was shabby.
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5.6review from
Nice modern hotel in good location (next to train station), lovely-ice cold pool on the roof, good size rooms. Swimming pool is open for public!!! Thats not what you expect from 5 star hotel. On Sunday pool was packed. Pool guy was very unhelpful and uncooperative. You cant move beds (at all) for your convenience. Very disappointing. Breakfast only average. We could never get a cup, plate or cutlery.
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6.4review from
Room was very comfortable and housekeeping were excellent. Hotel was central, could walk to most places of interest also very handy to the metro. Rooms were quite small - It was expensive.
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3.2review from
Architecturally striking even if not practical Rooms very dirty, poor maintenance, air conditioning not working, pool dirty. A nice hotel run down through neglect.
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4.4review from
Staff was excellent Location is dreadful. Some rooms have shower in middle of room not very luxorious
